Paysafecard stole my money!

Hello ! i have a problem with paysafecard and i see i am not the only one.my problem is that i uploaded over 1000 bucks in the account (wanted to buy something of the internet) and when i tried to buy the item the site told me that my account is locked for security reasons. is been over 2 weeks and daily emails to paysafe card and i still dont know why they locked my account. i called them to my local provider but theyr just muppets on the telephone since they can ONLY answer phones and cant see the situation of the accounts. so Bottom line they locked my account but they allowed me to upload 1000 worth of pins and they wont answer any emails on why my account was locked. so basically nobody can asnwer why my account is locked. i have no mail from them even thou ive sent them over 20-30 emails asking why my account is locked. no answer . are they a scam??

I purchased a Paysafe Card on 16/Sep/2017, in the amount of EUR 25. They instantly blocked my card. I contacted them and they said that I should send my ID and bank statement which I joyfully did. To my dismay, this people have not attended to this issue, rather they reply emails only after 3 business days and ask a generic question like. "Please tell us your full name and tell us why you contacted us" Can you imagine this ?

Obviously my ID and bank statement contain my full name, but to keep the ball rolling, I replied and another response from them came "Where did you try to use the paysafe card?" This got me really upset and irate because my first email to them was well written and comprehensive of why I am writing them, the issue and what needs to be done. I went as far as mentioning where I logged in to use the card.

I ran impatient, as a normal person would do. All I asked for is to either release the card or refund me, this should at least sound reasonable to any legitimate organization, but to them, its just a bunch of dunderheads crowned with a bureaucratic rigmarole. I called the customer service after having tried almost 12 times, the idiot who picked the call has no idea how customer service works, rather he kept getting me irate. Its been 2 weeks I have no idea who is making decision over my own money, just because I want to try their service and will never do.

I have been waiting since the 16th of this Month for some reasonable person to come to me and tell me what exactly is going on, rather they come and ask one silly question, which I had answered in previous email, none of those idiots care about my concerns, No word from them as to why my card was blocked and no idea if my money will be returned to my debit card, I am tired of waiting for an email reply for 2 weeks, asking the question and getting dumb replies from this people called Paysafecard.

I am helpless and need some stronger hand/authority to help me ask this people to either release this card or send the money back to my debit card. This is not too much to ask for, being a reasonable person, I have tried to solve it with them amicably, but they are not willing to be reasonable in any sense.

I purchased a Paysafe Card on 16/Sep/2017, in the amount of EUR 25. They instantly blocked my card. I contacted them and they said that I should send my ID and bank statement which I joyfully did. To my dismay, this people have not attended to this issue, rather they reply emails only after 3 business days and ask a generic question like. "Please tell us your full name and tell us why you contacted us" Can you imagine this ? Obviously my ID and bank statement contain my full name, but to keep the ball rolling, I replied and another response from them came "Where did you try to use the paysafe card?" This got me really upset and irate because my first email to them was well written and comprehensive of why I am writing them, the issue and what needs to be done. I went as far as mentioning where I logged in to use the card. I ran impatient, as a normal person would do. All I asked for is to either release the card or refund me, this should at least sound reasonable to any legitimate organization, but to them, its just a bunch of dunderheads crowned with a bureaucratic rigmarole. I called the customer service after having tried almost 12 times, the idiot who picked the call has no idea how customer service works, rather he kept getting me irate. Its been 2 weeks I have no idea who is making decision over my own money, just because I want to try their service and will never do. I have been waiting since the 16th of this Month for some reasonable person to come to me and tell me what exactly is going on, rather they come and ask one silly question, which I had answered in previous email, none of those idiots care about my concerns, No word from them as to why my card was blocked and no idea if my money will be returned to my debit card, I am tired of waiting for an email reply for 2 weeks, asking the question and getting dumb replies from this people called Paysafecard. I am helpless and need some stronger hand/authority to help me ask this people to either release this card or send the money back to my debit card. This is not too much to ask for, being a reasonable person, I have tried to solve it with them amicably, but they are not willing to be reasonable in any sense.