Help! Stepsons mobile bill > £4500

Guys_Dad wrote: »

So there would be no chance whatsoever, zero, zilch, bet-my-shirt chance of Orange taking any legal action through the courts to get a judgement for the £4500?? So a CCJ, bailiffs seizing goods doesn't happen in real life?

Great advice from a safe armchair - do an Ostrich and wear your adverse credit rating with pride.

Yup, there is pretty much no chance of that happening.

Not everybody needs or cares about good credit rating. I hold fairness above that. If Orange (or any other company) do not behave in a way that I consider fair, then I see no reason to comply with their requests.

NFH wrote: »

In order to prevent bill shock, perhaps all networks should be obliged to send a free text to customers when they first log on to a network outside the EEA, giving data prices per gigabyte. If the networks were forced to quote their prices per gigabyte (e.g. £8000 in this case), it would embarrass them into reducing their prices to a reasonable level. After all, they typically quote their UK prices in chunks of 500MB or 1GB, so the only reason they quote their prices per megabyte for usage outside the UK is to disguise the unreasonably high prices. However, at least it's not as bad as some countries, where networks quote data roaming prices per kilobyte.

Surely anyone with half a brain should realise that £3/mb is £3000/gb. I think the problem is that people are used to getting larger and larger included data volumes in their monthly bundles and dont seem to think about it when going abroard. There are lots of apps to monitor usage that you can use to keep track especially when aboard.

In the old days of IT when people asked questions that they had the answer to they may have got the blunt reply of RTFM, in this days and age its more a case of RTFTCS (read the f**** terms & conditions).

Sounds harsh but after years of press coverage about this topic and increased protection enforced by the EU it should no longer be an excuse to say "I didn't realise it would cost so much".

spiro wrote: »

Surely anyone with half a brain should realise that £3/mb is £3000/gb.

Maybe, but £3/MB doesn't sound expensive, whereas £3000/GB does sound very expensive. This is why networks in some countries would quote it as £0.03 per 10KB to make it look even cheaper than the per-megabyte price.

Even better, perhaps the networks should automatically look up the average daily UK data usage for a particular customer, and send that as a text upon logging on to a non-EEA network. For example if someone uses an average of 15MB/day in the UK, then the informational text would tell the customer that their normal usage will cost them £120/day while roaming on that network.

wantmemoney wrote: »

may be it's time the Networks were told to allow customers (not just parents) to be able to put spend limits on accounts.

said this before, but its not just spend limit, but the phone company being fully aware of a phone line abuse/misuse and just letting it multiply

Phone company were totally aware when the phone bill reached £100
Phone company were totally aware when the phone bill reached £200
Phone company were totally aware when the phone bill reached £300
Phone company were totally aware when the phone bill reached £400
Phone company were totally aware when the phone bill reached £500
Phone company were totally aware when the phone bill reached £600
Phone company were totally aware when the phone bill reached £700
Phone company were totally aware when the phone bill reached £800
Phone company were totally aware when the phone bill reached £900
Phone company were totally aware when the phone bill reached £1000

Phone company were totally aware when the phone bill reached £2000

Phone company were totally aware when the phone bill reached £3000

Phone company were totally aware when the phone bill reached £4000

but "chose" to ignore it and rake in the cash



It would be no trouble for phone companies to contact the user at these intervals to ensure it is being accrued with user consent/acknowledgement/agreement

it will eventually become law as these cases increase - cast iron fact!

and if it were to go to court today, the judge will definitely consider this