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  • FIRST POST
    • scratchyrat
    • By scratchyrat 14th Jan 18, 5:14 AM
    • 32Posts
    • 12Thanks
    scratchyrat
    Iresa offering smart meter
    • #1
    • 14th Jan 18, 5:14 AM
    Iresa offering smart meter 14th Jan 18 at 5:14 AM
    I had a letter today from Iresa offering me a smart meter.

    I'm fairly hesitant because my experience so far with them has been the literal worst. I'm only still with them because they're so cheap.

    Have any other Iresa customers had a smart meter fitted yet?
Page 1
    • Woofwoof
    • By Woofwoof 14th Jan 18, 5:02 PM
    • 13 Posts
    • 3 Thanks
    Woofwoof
    • #2
    • 14th Jan 18, 5:02 PM
    Fell at the first hurdle...
    • #2
    • 14th Jan 18, 5:02 PM
    I got the same letter, but the first question they asked when I called was did I have solar panels, yes I do. And Iresa already knew that, but didn't tell SMS doing the smart meters.

    They are first generation smart meters which don't work with solar.
    • MeterMan
    • By MeterMan 14th Jan 18, 6:09 PM
    • 284 Posts
    • 159 Thanks
    MeterMan
    • #3
    • 14th Jan 18, 6:09 PM
    • #3
    • 14th Jan 18, 6:09 PM
    Im not one to shy away from recommending smart meters be fitted, but I would only recommend one being fitted from a big 6.
    • ajbell
    • By ajbell 14th Jan 18, 6:37 PM
    • 934 Posts
    • 2,997 Thanks
    ajbell
    • #4
    • 14th Jan 18, 6:37 PM
    • #4
    • 14th Jan 18, 6:37 PM
    I'm with First Utility and was thinking of switching to the cheapest fixed tariff which comes with a smart meter, however I do have a 4kw solar panel system does this mean they will not fit a smart meter?.
    Should I sign up anyway?.
    4kWp, South facing, 16 x phono solar panels, Solis inverter, Lincolnshire.
    • scratchyrat
    • By scratchyrat 14th Jan 18, 7:09 PM
    • 32 Posts
    • 12 Thanks
    scratchyrat
    • #5
    • 14th Jan 18, 7:09 PM
    • #5
    • 14th Jan 18, 7:09 PM
    They are first generation smart meters which don't work with solar.
    Originally posted by Woofwoof
    Doesn't that mean they'll eventually need replacing with a 2nd gen one?

    I don't have solar panels but if I'm going to have a smart meter fitted, I don't want one that'll need replacing in a couple of years.
    • molerat
    • By molerat 14th Jan 18, 7:23 PM
    • 17,667 Posts
    • 11,934 Thanks
    molerat
    • #6
    • 14th Jan 18, 7:23 PM
    • #6
    • 14th Jan 18, 7:23 PM
    Where Iresa are concerned I would much rather be in control of my own meter readings.
    www.helpforheroes.org.uk/donations.html
    • scratchyrat
    • By scratchyrat 14th Jan 18, 7:34 PM
    • 32 Posts
    • 12 Thanks
    scratchyrat
    • #7
    • 14th Jan 18, 7:34 PM
    • #7
    • 14th Jan 18, 7:34 PM
    Where Iresa are concerned I would much rather be in control of my own meter readings.
    Originally posted by molerat
    Good point. They owe me money currently and are ignoring my requests for it back. As soon as it hits 8 weeks, I'll be going to the ombudsman.

    They've also used an estimated reading after I gave them a current one yet again. It seems like if I don't do a meter reading at the end of the month, they estimate the bill even if I've done one just before.

    They are really cheap but I'm considering switching just because they're so awful. I just don't want to leave them with over £200 owed to me when I do because I think it'll be a nightmare getting it back.

    That turned into a bit of a cathartic rant
    • House Martin
    • By House Martin 14th Jan 18, 7:40 PM
    • 928 Posts
    • 818 Thanks
    House Martin
    • #8
    • 14th Jan 18, 7:40 PM
    • #8
    • 14th Jan 18, 7:40 PM
    Iresa will have fulfilled OFGEMS obligation in "offering " a smart meter just by sending out a letter..job done.
    By the time one of their contracted meter fitters arrive at your doorstep it could be years away and SMETS 2 s will be in operation.
    BG are now fitting SMETS2 compatible meters.I can t see why all the others are not doing that
    Last edited by House Martin; 15-01-2018 at 8:54 AM.
    • brewerdave
    • By brewerdave 15th Jan 18, 9:13 AM
    • 4,645 Posts
    • 1,929 Thanks
    brewerdave
    • #9
    • 15th Jan 18, 9:13 AM
    • #9
    • 15th Jan 18, 9:13 AM
    By the time one of their contracted meter fitters arrive at your doorstep it could be years away and SMETS 2 s will be in operation.
    BG are now fitting SMETS2 compatible meters.I can t see why all the others are not doing that
    Originally posted by House Martin
    ...because the contractors have a stockpile of the early version of "smart" meter and no-one wants to be responsible for the write off?? BG will presumably absorb the cost ...or more accurately, charge the customer who has never switched via their variable tariff.
    • Raxiel
    • By Raxiel 15th Jan 18, 11:22 AM
    • 530 Posts
    • 276 Thanks
    Raxiel
    ...because the contractors have a stockpile of the early version of "smart" meter and no-one wants to be responsible for the write off?? BG will presumably absorb the cost ...or more accurately, charge the customer who has never switched via their variable tariff.
    Originally posted by brewerdave
    Either that or BG have already managed to run down their stocks of SMETS 1 meters
    • sevenhills
    • By sevenhills 15th Jan 18, 11:40 AM
    • 827 Posts
    • 296 Thanks
    sevenhills
    I'm with First Utility and was thinking of switching to the cheapest fixed tariff which comes with a smart meter, however I do have a 4kw solar panel system does this mean they will not fit a smart meter?.
    Should I sign up anyway?.
    Originally posted by ajbell
    I have solar panels too, with a Scottish power smart meter.

    I hadn't thought about this before, surely its just a case of how they are wired up?

    • poppellerant
    • By poppellerant 15th Jan 18, 11:52 AM
    • 1,022 Posts
    • 529 Thanks
    poppellerant
    I'm wondering if that means Iresa can now read my smart meters?
    • Hengus
    • By Hengus 15th Jan 18, 11:56 AM
    • 4,821 Posts
    • 2,952 Thanks
    Hengus
    I have solar panels too, with a Scottish power smart meter.

    I hadn't thought about this before, surely its just a case of how they are wired up?
    Originally posted by sevenhills
    The 'objective' as far as I can tell is that the Government only wants to pay for the actual energy that is exported to the Grid rather than the nominal 50% applied to most households today. SMETS requires meters to record both imported (supplied) and exported (generated) energy.

    https://www.which.co.uk/news/2017/08/smart-meters-and-solar-panels-whats-the-sticking-point/
    • footyguy
    • By footyguy 15th Jan 18, 12:02 PM
    • 4,031 Posts
    • 1,615 Thanks
    footyguy
    Good point. They owe me money currently and are ignoring my requests for it back. As soon as it hits 8 weeks, I'll be going to the ombudsman.
    Originally posted by scratchyrat
    Welcome back after over 3 years in the abyss

    You won't get any money back (unless you have made a one off payment which the supplier deems was done purely to earn the interest they pay on credit amounts) whilst you are be supplied by them. The supplier will amend the monthly direct debit if needs be.

    Here is a useful MSE article that may assist you:
    https://www.moneysavingexpert.com/utilities/lower-energy-direct-debits

    Also, if you genuinely have accrued credit of £200+, then it's worthwhile checking the comparison sites again based on a more accurate assumption of your anticipated annual consumption.

    They've also used an estimated reading after I gave them a current one yet again. It seems like if I don't do a meter reading at the end of the month, they estimate the bill even if I've done one just before.
    Originally posted by scratchyrat
    Correct. The supplier bills for every complete calendar month (usually)
    So unless you provide a meter reading onn the lastr day of the month, the supplier will use an estimate for that day (based on any readings you have submitted). Of course, it all catches up the next month, as long as you give a reading that following month too.

    They are really cheap but I'm considering switching just because they're so awful. I just don't want to leave them with over £200 owed to me when I do because I think it'll be a nightmare getting it back.

    That turned into a bit of a cathartic rant
    Originally posted by scratchyrat
    Once you switch away from them, they will be required to produce a final bill for you. They are expected to do this within 6 weeks of you actually leaviung them.
    You will then get any credit showing on that final bill returned.

    Good luck!
    • footyguy
    • By footyguy 15th Jan 18, 12:05 PM
    • 4,031 Posts
    • 1,615 Thanks
    footyguy
    I'm wondering if that means Iresa can now read my smart meters?
    Originally posted by poppellerant
    Have they notified you they can?

    From Iresa website:

    I have a smart meter, can I still switch my supply?

    If a smart meter has been installed by a previous supplier we will treat it as a traditional credit meter until such time as we notify you that we are able to utilise its smart functionality....
    http://www.iresa.co.uk/frequently-asked-questions/
    • MeterMan
    • By MeterMan 15th Jan 18, 7:34 PM
    • 284 Posts
    • 159 Thanks
    MeterMan
    BG aren't actively fitting smets2 compliant meters yet. Last i heard, they had around 60 on a customers wall as part of the initial trial. Its going to be 4/5 months before BG roll out smets2 nationally.
    • House Martin
    • By House Martin 16th Jan 18, 8:07 AM
    • 928 Posts
    • 818 Thanks
    House Martin
    BG aren't actively fitting smets2 compliant meters yet. Last i heard, they had around 60 on a customers wall as part of the initial trial. Its going to be 4/5 months before BG roll out smets2 nationally.
    Originally posted by MeterMan
    Landis and Gyr state on their website that a module exchange only is needed without moving the base gas meters.
    The Landis Gyr Libra 310/310p which has commonly been fitted to over 2 million properties by BG can be upgraded to the SMETS2 compliant Libra G370 Zigbee with just a quick module switch.
    https://www.landisgyr.eu/product/g370-zigbee-smart-ultrasonic-gas-meter/
    Maybe your job will become a little simpler in the near future
    Last edited by House Martin; 16-01-2018 at 10:48 AM.
    • webbit
    • By webbit 16th Jan 18, 5:59 PM
    • 130 Posts
    • 8 Thanks
    webbit
    Ireasa
    Im with these was paying 52 a month, with 5 days to go to DD date they email to say its now £69,im £3 in debit... they say to build up a credit and because of my expected usage...well last year i used with these 5100kw they say i will use 6780...how the hell did they get that. Anyway so they dont get the £69 i cancelled dd and have swapped to OVO
    • Hengus
    • By Hengus 16th Jan 18, 6:11 PM
    • 4,821 Posts
    • 2,952 Thanks
    Hengus
    I'm wondering if that means Iresa can now read my smart meters?
    Originally posted by poppellerant
    There are no plans for Supplier A to be able to read Supplier Bís meters. The Govt has set up a Data Communications Company (DCC) for this purpose. All smart meters, in the future, will connect to the DCC as will all suppliers. The days of meters communicating directly with individual suppliers are limited.
    • MeterMan
    • By MeterMan 16th Jan 18, 7:19 PM
    • 284 Posts
    • 159 Thanks
    MeterMan
    Landis and Gyr state on their website that a module exchange only is needed without moving the base gas meters.
    The Landis Gyr Libra 310/310p which has commonly been fitted to over 2 million properties by BG can be upgraded to the SMETS2 compliant Libra G370 Zigbee with just a quick module switch.
    https://www.landisgyr.eu/product/g370-zigbee-smart-ultrasonic-gas-meter/
    Maybe your job will become a little simpler in the near future
    Originally posted by House Martin
    OTA is over the air update, so we don't even need to do a module exchange. Everything at BG is currently being updated to sm1.
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