Amazons advice- Buy it locally !!
Comments
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I've got to say ive always been impressed with Amazons Customer Service, I had a HDD purchased which failed 2 days before the Warranty finished, In less than 24 hours I had my replacement. I've never had a wrong item delivered, although a few have been late.
At Christmas they had quite a few issues with Prime/Stock/Delivery and I haven't been as impressed with them since.
I have no doubts you'll get a refund and can shop locally elsewhere for the tyres, but I wouldn't not use Amazon again, generally, they do a good service..0 -
I've got to say ive always been impressed with Amazons Customer Service, I had a HDD purchased which failed 2 days before the Warranty finished, In less than 24 hours I had my replacement. I've never had a wrong item delivered, although a few have been late.
At Christmas they had quite a few issues with Prime/Stock/Delivery and I haven't been as impressed with them since.
I have no doubts you'll get a refund and can shop locally elsewhere for the tyres, but I wouldn't not use Amazon again, generally, they do a good service..
Thanks, but unfortunately Amazon have proved to be the most incompetent business I have ever had the misfortune to deal with.
I did get my two purchases refunded, they collected all three sets of tyres, and that I thought was that, but unfortunately NO, tonight I get home from work and Amazon have delivered a further four tyres to a neighbour, again wrong size, 16" tyres
I was not expecting a delivery, I have not re-ordered anything, I left Amazon in no doubt that I would not use them again, the last order I made was on 6/2/18, this was refunded, and tyres collected, yet they deliver 4 more tyres and checking my credit card, no payment has yet gone through (yet)
I am now stuck with 4 tyres I dont want, I refuse to contact them and have left them in the garden, they can whistle and collect them when they feel like it, I refuse to waste any more time dealing with these buffoons who people seem to speak highly of ?
Oh and I have contacted my bank, and cancelled my credit card to ensure they dont attempt to take payment.0 -
Happychappy wrote: »I am now stuck with 4 tyres I dont want, I refuse to contact them and have left them in the gardenHappychappy wrote: »I have contacted my bank, and cancelled my credit card0
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Happychappy wrote: »I am now stuck with 4 tyres I dont want, I refuse to contact them and have left them in the garden, they can whistle and collect them when they feel like it, I refuse to waste any more time dealing with these buffoons who people seem to speak highly of ?0
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^^^ Exactly ^^^
Google for involuntary bailee.0 -
As you have taken them in, regardless of whether you've ordered them or not, you now have a legal responsibility to take care of the items.
There really is no point harbouring such a "vendetta" against a faceless corporation. There will be no satisfaction had from leaving the items in the garden surely?0 -
I wouldn't do that if I were you. As you have taken them in, regardless of whether you've ordered them or not, you now have a legal responsibility to take care of the items.
:T:T
He's right. In the time it took you to cancel the card you could of just spoke to them on Live chat while having a coffee. We all understand your frustration as we have all been there with other companies I'm sure. But generally, they deliver a good service. There is a underlying problem obviously with this order they need to sort out.
Thinner tyres might be useful in all this snow :P0 -
What a nightmare! I never even thought/considered tyres from Amazon though I seem to get nearly everything else from there!
On a couple of occasions I used https://www.blackcircles.com and they were really reasonable, and the nearest 'supplier' was a local garage we actually use frequently. They must subcontract the work out. Handy though.0
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