Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@.

Search
  • FIRST POST
    • MargaretBrazear
    • By MargaretBrazear 13th Jan 18, 8:28 AM
    • 6Posts
    • 1Thanks
    MargaretBrazear
    Very annoyed with Natwest
    • #1
    • 13th Jan 18, 8:28 AM
    Very annoyed with Natwest 13th Jan 18 at 8:28 AM
    There is nothing that can be done, but I just wanted to rant a little. Last year I changed my bank from Lloyds to Natwest for the simple reason that my state pension, which Lloyds were keeping till Monday, was being paid the Saturday before with every other bank in the country. After some months, I have got used to having that money on Saturday, but this morning, with no notice whatsoever, I logged into my account to find a notice telling me that from today I wouldn't see this money until Monday. So, just the same as Lloyds.

    I wouldn't have minded so much were it not done without warning. I was depending on my pension to eat and now I've had to borrow from my son. I wonder if they are allowed to do this without warning, but I suppose they will say it is a concession to make the money available on Saturday.
Page 1
    • 18cc
    • By 18cc 13th Jan 18, 8:47 AM
    • 143 Posts
    • 95 Thanks
    18cc
    • #2
    • 13th Jan 18, 8:47 AM
    • #2
    • 13th Jan 18, 8:47 AM
    You could just check - it might be that the money is 'available' ie in your account on Saturday but that their computer systems are not showing it because everyone at the bank has gone home for the weekend!. This might mean that you can still take money out and all that will happen is that everything will show Monday morning. The bank or someone on here should be able to tell you for certain.

    If you really want a better system, avoid the old banks they are really slow at processing. Try eg Starling or Monzo Bank where everything shows up immediately (mobile phone based). There may be others.
    • Gary_Dexter
    • By Gary_Dexter 13th Jan 18, 9:21 AM
    • 359 Posts
    • 197 Thanks
    Gary_Dexter
    • #3
    • 13th Jan 18, 9:21 AM
    • #3
    • 13th Jan 18, 9:21 AM
    Correct - NatWest used to show money due into an account on Monday and make it available on a Saturday.

    They're not obliged to do it though and can in fact make Mondays money available on Monday if thry wish.

    Maybe you need to check your budget if you had to borrow money for 2 days to "eat".
    • stclair
    • By stclair 13th Jan 18, 10:02 AM
    • 6,395 Posts
    • 3,406 Thanks
    stclair
    • #4
    • 13th Jan 18, 10:02 AM
    • #4
    • 13th Jan 18, 10:02 AM
    They did advise people:

    http://eml.natwest.com/?AWTSfRX0-HWwaOIk3Zd2rCdRmVwQNKU1A

    However it may not have been communicated to the wider audience so it seems.
    Last edited by stclair; 13-01-2018 at 11:04 AM.
    I Work For the RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
    • sheramber
    • By sheramber 13th Jan 18, 11:48 AM
    • 4,146 Posts
    • 3,112 Thanks
    sheramber
    • #5
    • 13th Jan 18, 11:48 AM
    • #5
    • 13th Jan 18, 11:48 AM
    Be aware, if Monday is a Bank Holiday it won't be available until the following day.

    Several, if not all, banks are now doing this.
    • bengal-stripe
    • By bengal-stripe 13th Jan 18, 12:02 PM
    • 3,164 Posts
    • 2,039 Thanks
    bengal-stripe
    • #6
    • 13th Jan 18, 12:02 PM
    • #6
    • 13th Jan 18, 12:02 PM
    Be aware, if Monday is a Bank Holiday it won't be available until the following day.
    Originally posted by sheramber
    I'm afraid, that's wrong!

    If your payment is due on a bank holiday, it will be due on the last working day prior. The DWP will place the instruction for payment earlier to be with your bank before the due day. On the due day the payment will simultaneously be credited to your account as well as debited from the sender.

    Basically all payments will go into your account on the day they are due. It is the sender who determines the due day, not the bank.
    • YorkshireBoy
    • By YorkshireBoy 13th Jan 18, 12:12 PM
    • 29,662 Posts
    • 17,621 Thanks
    YorkshireBoy
    • #7
    • 13th Jan 18, 12:12 PM
    • #7
    • 13th Jan 18, 12:12 PM
    Last year I changed my bank from Lloyds to Natwest for the simple reason that my state pension, which Lloyds were keeping till Monday, was being paid the Saturday before with every other bank in the country.
    Originally posted by MargaretBrazear
    I'm afraid that isn't correct. (I have a current account with (almost) "every other bank in the country" )
    • debsy42
    • By debsy42 13th Jan 18, 12:25 PM
    • 1,617 Posts
    • 9,108 Thanks
    debsy42
    • #8
    • 13th Jan 18, 12:25 PM
    • #8
    • 13th Jan 18, 12:25 PM
    I'm with RBS who are part of the same group as Natwest and received a letter from them quite a while ago advising of this change about money not being available until the Monday instead of the Saturday. I'm lucky that it won't affect me too much but I bet a few people have been caught out with this.
    ITV Winners Club #87
    • Shakin Steve
    • By Shakin Steve 13th Jan 18, 12:57 PM
    • 1,198 Posts
    • 891 Thanks
    Shakin Steve
    • #9
    • 13th Jan 18, 12:57 PM
    • #9
    • 13th Jan 18, 12:57 PM
    My son was due the latest instalment of his student loan on Monday and that appeared in his Barclays student account this morning. I think I read somewhere (unless I dreamt it) that all banks were stopping the money showing on a Saturday. But I could be wrong.....I often am.
    I came into this world with nothing and I've got most of it left.
    • buglawton
    • By buglawton 13th Jan 18, 12:59 PM
    • 7,134 Posts
    • 3,416 Thanks
    buglawton
    Don't worry, the money's being invested in hedge funds and derivatives over the weekend
    • Gallstones
    • By Gallstones 13th Jan 18, 1:00 PM
    • 118 Posts
    • 30 Thanks
    Gallstones
    You know whats also bad about this, Direct debits that were due to go out monday have actually gone out from my account today but does not show on the transaction page, you have to goto the direct debit page and it shows them leaving on the 15th. Natwest have really botched on this one.
    Here today, hospital tomorrow
    • stclair
    • By stclair 13th Jan 18, 1:29 PM
    • 6,395 Posts
    • 3,406 Thanks
    stclair
    My son was due the latest instalment of his student loan on Monday and that appeared in his Barclays student account this morning. I think I read somewhere (unless I dreamt it) that all banks were stopping the money showing on a Saturday. But I could be wrong.....I often am.
    Originally posted by Shakin Steve
    Barclays will be changing in April 2018.
    I Work For the RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
    • Shakin Steve
    • By Shakin Steve 13th Jan 18, 2:31 PM
    • 1,198 Posts
    • 891 Thanks
    Shakin Steve
    Barclays will be changing in April 2018.
    Originally posted by stclair
    Oh goody. I get my state pension in May and my payday will be Monday. No pensioner type splurges on a Saturday for me then.
    I came into this world with nothing and I've got most of it left.
    • sausage_time
    • By sausage_time 13th Jan 18, 5:32 PM
    • 86 Posts
    • 20 Thanks
    sausage_time
    I just logged into RBS (same group as NatWest) and saw an alert confirming that credits and direct debits due on Monday will show on Monday (not Saturday). Faster Payments will show as soon as they depart or arrive however.

    (Corrected)
    Last edited by sausage_time; 13-01-2018 at 8:39 PM.
    • jonesMUFCforever
    • By jonesMUFCforever 13th Jan 18, 7:39 PM
    • 24,363 Posts
    • 11,642 Thanks
    jonesMUFCforever
    I just logged into RBS (same group as NatWest) and saw an alert confirming that credits and direct debits due on Monday will not show on Monday (not Saturday). Faster Payments will show as soon as they depart or arrive however.
    Originally posted by sausage_time
    Did you mean to type WILL show on Monday (Not Saturday)??
    What goes around - comes around
    give lots and you will always receive lots
    • sausage_time
    • By sausage_time 13th Jan 18, 8:40 PM
    • 86 Posts
    • 20 Thanks
    sausage_time
    Did you mean to type WILL show on Monday (Not Saturday)??
    Originally posted by jonesMUFCforever
    Duh, yes. Corrected original post. Thanks for pointing out my error.
    • sheramber
    • By sheramber 14th Jan 18, 11:42 AM
    • 4,146 Posts
    • 3,112 Thanks
    sheramber
    I'm afraid, that's wrong!

    If your payment is due on a bank holiday, it will be due on the last working day prior. The DWP will place the instruction for payment earlier to be with your bank before the due day. On the due day the payment will simultaneously be credited to your account as well as debited from the sender.

    Basically all payments will go into your account on the day they are due. It is the sender who determines the due day, not the bank.
    Originally posted by bengal-stripe
    In that case it won't be due on the Monday so will be due on the earlier day.

    But if a payment is not due until the Monday it will not be available until the next working day.

    from RBS

    From 13 January 2018: Any regular payments due to be paid in to your account on a Monday (or next working day after a Bank Holiday) will only be available to you from the Monday (or next working day after a Bank Holiday) and not the Saturday as before. Just make sure there’s enough money in your account to cover you for any spending over the weekend.
    • Running On Empty
    • By Running On Empty 14th Jan 18, 11:48 AM
    • 524 Posts
    • 1,248 Thanks
    Running On Empty
    Don't worry, the money's being invested in hedge funds and derivatives over the weekend
    Originally posted by buglawton
    Yes, to generate some money so that we can all enjoy free banking.
    • Tigsteroonie
    • By Tigsteroonie 14th Jan 18, 11:52 AM
    • 22,636 Posts
    • 56,407 Thanks
    Tigsteroonie
    I'm with RBS who are part of the same group as Natwest and received a letter from them quite a while ago advising of this change about money not being available until the Monday instead of the Saturday. I'm lucky that it won't affect me too much but I bet a few people have been caught out with this.
    Originally posted by debsy42
    Seems to have caught out quite a few in the disability groups I frequent on FB. I definitely remember NatWest informing me, cannot remember if it was a letter or a message when logging into online banking, but I was expecting this change.
    Going to become Mrs Marleyboy for real in 2018

    MSE: many of the benefits of a helpful family, without disadvantages like having to compete for the tv remote

    Proud Parents to an Au-some son
    • Shakin Steve
    • By Shakin Steve 14th Jan 18, 12:48 PM
    • 1,198 Posts
    • 891 Thanks
    Shakin Steve
    If I remember correctly, my mums pension payday is on a Monday. If a payday falls on a bank holiday, she gets two weeks money the week before.
    But, as has been said, it’s the DWP that decides this, not the bank.
    I came into this world with nothing and I've got most of it left.
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

173Posts Today

2,178Users online

Martin's Twitter