Virgin Media retention deals (post your haggling successes)

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  • DonnySaver
    DonnySaver Posts: 562 Forumite
    Name Dropper First Anniversary First Post
    hpmann wrote: »
    Got the call yesterday and was offered 100mb for £28 which I declined, so was offered 50mb for £23 with two months free which I accepted, so works out at just over £19 - still waiting for the confirmation email but the credit has already been applied to my account :)

    Was this £23 for Fibre AND line rental ?
  • hpmann
    hpmann Posts: 54 Forumite
    First Post First Anniversary Combo Breaker
    DonnySaver wrote: »
    Was this £23 for Fibre AND line rental ?

    No just fibre
  • Currently have basic package - weekend calls, player TV and up to 100MBpS broadband, package is£49.46. Out of contract

    Last week I phoned and was offered £42, same package.

    This week I phoned and offer is down to £36. Result!! Saves me £160 a year.

    12 month contract, price valid for 18 months
    :T:T:T:T:T:T:T:T:T:T:T:T
  • Dave360180
    Dave360180 Posts: 134 Forumite
    First Anniversary First Post Combo Breaker
    I accepted £21.08 a month from Retentions for 50mb bb.

    It took retebtions a week to call from disconnecting, definitely worth web chat to confirm they have your correct mobile number. BT infinity plus MasterCard offer and TCB worked out at £19. So I'll cancel that in cooling off period.

    Anyone happen to know if I'll be eligible for BT new customer deals and TCB in future if cancelling in cooling off period ?
  • darren72
    darren72 Posts: 1,288 Forumite
    First Anniversary First Post Combo Breaker
    Currently have basic package - weekend calls, player TV and up to 100MBpS broadband, package is£49.46. Out of contract

    Last week I phoned and was offered £42, same package.

    This week I phoned and offer is down to £36. Result!! Saves me £160 a year.

    12 month contract, price valid for 18 months
    :T:T:T:T:T:T:T:T:T:T:T:T

    Was this through the retentions (UK based) team ?
  • Marvel1
    Marvel1 Posts: 7,170 Forumite
    Name Dropper First Post First Anniversary
    edited 9 January 2018 at 6:36PM
    daveandgem wrote: »
    I accepted £21.08 a month from Retentions for 50mb bb.

    It took retebtions a week to call from disconnecting, definitely worth web chat to confirm they have your correct mobile number. BT infinity plus MasterCard offer and TCB worked out at £19. So I'll cancel that in cooling off period.

    I will be doing this later/tomorrow.

    Paying £33 for 50Mb BB and talk weekend (I don't have a house phone).

    Will definitely check they have my mobile (I never had callback last time and was 3 hours away from being cut off). Do you know what number they ring from? I want to ensure they are not on my block list.

    I don't want anything extra, just want to pay cheaper.

    EDIT: Trying to do the webchat now but there is no option for it:
    Account and Billing > Thinking of leaving us > Recommended (call us)
  • Dave360180
    Dave360180 Posts: 134 Forumite
    First Anniversary First Post Combo Breaker
    To get web chat just click on another option on their help page that has the button.

    They rung me from 08004089340.
  • naynesh
    naynesh Posts: 7 Forumite
    edited 11 January 2018 at 10:10AM
    Currently have: Base TV / 70mb Broadband / Phone - Anytime

    Paying - £52.20

    Called retentions and offered Base TV / 20mb Broadband (capped 30GB month) / Phone - Anytime

    Offer - £39

    is this any good compared to what other people getting?
    (not fussed about the capping and speed as its only old folks browsing)

    Thanks

    UPDATE: just got a call back and they offered further £30 cashback

    TOTAL Monthly Cost : £36.50

  • Garf
    Garf Posts: 99 Forumite
    First Post First Anniversary Combo Breaker
    doe808 wrote: »
    Currently got the Full House (XL) package with Vivid 200 fiber option broadband, talk weekends and telephone rental for £35 per month. About to jump to £79.99.

    Exactly the same thing will happen with me next month.
    Have phoned VM up.

    They have offered the V.I.P at £88. Same for new customers :(
    Being passed onto retentions now :rotfl:
    "Never underestimate the predictability of stupidity"
  • I'm just ending a 12 month discount of £35 a month for 200mb unlimited broadband, the XL TV package with BT Sport and phone with weekend calls. I rang up and they offered the same for £45 a month.
    Yes it's more than I'm paying now but it's still a good deal and their broadband is excellent. It also saves me the hassle of cancelling or changing provider.
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