Call 08456 from mobile rip-off
Hello folks,
I called my bank (First Direct) on their only published number (08456... etc) from my mobile on Saturday. I could have called from a landline, but the mobile was more convenient at that moment, and who cares I've got lots of inclusive minutes etc...
Anyhow, it turns out that a 22 minute call cost me £3.80, and I've still got lots of inclusive minutes left.
A call to an 08456 number from a landline would be cheaper than most geographic numbers.
So what is going on here?
I cannot think of any logical reason why calls from a mobile to an 08456 number cost so much money.
Can anybody explain?
Thanks.
I called my bank (First Direct) on their only published number (08456... etc) from my mobile on Saturday. I could have called from a landline, but the mobile was more convenient at that moment, and who cares I've got lots of inclusive minutes etc...
Anyhow, it turns out that a 22 minute call cost me £3.80, and I've still got lots of inclusive minutes left.
A call to an 08456 number from a landline would be cheaper than most geographic numbers.
So what is going on here?
I cannot think of any logical reason why calls from a mobile to an 08456 number cost so much money.
Can anybody explain?
Thanks.
0
Comments
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Most inclusive minutes don't include 0845 numbers, and they are pretty expensive to call from mobiles.
Doesn't seem so convenient now, hey?Squirrel!If I tell you who I work for, I'm not allowed to help you. If I don't say, then I can help you with questions and fixing products. Regardless, there's still no secret EU law.
Now 20% cooler0 -
There is no logical reason. Will be in the contract though and vendors hope people like you call the numbers which they can cash in on.0
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My gripe is that phone banking is a very ordinary thing to do, and so is mobile phone usage, so why the massive premium charge?
BTW does anyone know the geographic (Leeds?) number for FirstDirect?0 -
My gripe is that phone banking is a very ordinary thing to do, and so is mobile phone usage, so why the massive premium charge?
BTW does anyone know the geographic (Leeds?) number for FirstDirect?
Its 0113-2345678 which i'm sure you'll never forget:D
In future use https://www.saynoto0870.com to obtain geographical numbers.0 -
I cant believe how many times we have to say
SAYNOTO0870 will give you a generic number
if you have a telephone package where evening and weekend calls are free then ring the generic number at those times. most of these call centres including p & o ferries, insurance companies, DWP, etc are open after 6pm and often till 8 so they dont cost anythign at all.make the most of it, we are only here for the weekend.
and we will never, ever return.0
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