Call 08456 from mobile rip-off

J1MB0_2
J1MB0_2 Posts: 3 Newbie
First Post First Anniversary Combo Breaker
in Mobiles
Hello folks,

I called my bank (First Direct) on their only published number (08456... etc) from my mobile on Saturday. I could have called from a landline, but the mobile was more convenient at that moment, and who cares I've got lots of inclusive minutes etc...

Anyhow, it turns out that a 22 minute call cost me £3.80, and I've still got lots of inclusive minutes left.

A call to an 08456 number from a landline would be cheaper than most geographic numbers.

So what is going on here?

I cannot think of any logical reason why calls from a mobile to an 08456 number cost so much money.

Can anybody explain?

Thanks.

Comments

  • Esqui
    Esqui Posts: 3,414 Forumite
    Most inclusive minutes don't include 0845 numbers, and they are pretty expensive to call from mobiles.

    Doesn't seem so convenient now, hey? :)
    Squirrel!
    If I tell you who I work for, I'm not allowed to help you. If I don't say, then I can help you with questions and fixing products. Regardless, there's still no secret EU law.
    Now 20% cooler
  • Viper_7
    Viper_7 Posts: 1,220 Forumite
    There is no logical reason. Will be in the contract though and vendors hope people like you call the numbers which they can cash in on.
  • J1MB0_2
    J1MB0_2 Posts: 3 Newbie
    First Post First Anniversary Combo Breaker
    My gripe is that phone banking is a very ordinary thing to do, and so is mobile phone usage, so why the massive premium charge?

    BTW does anyone know the geographic (Leeds?) number for FirstDirect?
  • baby_frogmella
    baby_frogmella Posts: 1,556 Forumite
    J1MB0 wrote: »
    My gripe is that phone banking is a very ordinary thing to do, and so is mobile phone usage, so why the massive premium charge?

    BTW does anyone know the geographic (Leeds?) number for FirstDirect?

    Its 0113-2345678 which i'm sure you'll never forget:D

    In future use https://www.saynoto0870.com to obtain geographical numbers.
  • McKneff
    McKneff Posts: 38,819 Forumite
    Name Dropper First Anniversary First Post
    I cant believe how many times we have to say

    SAYNOTO0870 will give you a generic number

    if you have a telephone package where evening and weekend calls are free then ring the generic number at those times. most of these call centres including p & o ferries, insurance companies, DWP, etc are open after 6pm and often till 8 so they dont cost anythign at all.
    make the most of it, we are only here for the weekend.
    and we will never, ever return.
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