Monarch Airlines stops trading - latest info and your rights

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Comments

  • RupertBearo
    RupertBearo Posts: 2 Newbie
    we paid exactly £100.00 for each of two return flights. Are we covered under Section 75?
  • wallet375
    wallet375 Posts: 2 Newbie
    Alpharooms hr on phone saying even with a ATOL cert they will only cover 10% of additional cost of flights, they got you by the B###, it will be cheaper therefore to get refund and book direct on skyscanner
  • Acemoneysaver17
    Acemoneysaver17 Posts: 13 Forumite
    First Anniversary First Post
    Tesco Credit card ask you to contact ATOL- But HOW?

    Hi we have a package booked with Monarch Holidays paid using our Tesco Credit card . Tesco have asked me to contact ATOL and get a response from them but the ATOL website categorically says that you have to contact TESCO.

    Seems I am going round and round in circles.

    Should I just fill in the Section 75 claim letter and try this approach.

    I am £1500 out of pocket - AND NO HOLIDAY TO LOOK FORWARD TO!

    Has this happened to anyone else? Any advice appreciated !

    Thank you
  • bradders1983
    bradders1983 Posts: 5,684 Forumite
    First Anniversary Name Dropper First Post
    Acemoneysaver17 wrote: »
    Tesco Credit card ask you to contact ATOL- But HOW?

    Hi we have a package booked with Monarch Holidays paid using our Tesco Credit card . Tesco have asked me to contact ATOL and get a response from them but the ATOL website categorically says that you have to contact TESCO.

    Seems I am going round and round in circles.

    Should I just fill in the Section 75 claim letter and try this approach.

    I am £1500 out of pocket - AND NO HOLIDAY TO LOOK FORWARD TO!

    Has this happened to anyone else? Any advice appreciated !

    Thank you

    See my post on the last page. Looks like the CAA/ATOL are trying to cut down on their workload by making people go to their card provider first but mine arent interested and clearly yours arent either.

    The claim form is on its way to everyone as per the CAA website, should have it by the 11th. I will be filling it in and doing it that way, they cant refuse me a refund.
  • GeorgeDavid
    GeorgeDavid Posts: 1 Newbie
    Paypal will only try to help you to get your money back if you paid for your flights within the last 6 months.
  • titusbungle
    titusbungle Posts: 52 Forumite
    I know that I am supposed to claim through Atol, but what is to stop me from submitting claims to both? I also called my insurance who said that I had grounds to make a claim?!
  • bradders1983
    bradders1983 Posts: 5,684 Forumite
    First Anniversary Name Dropper First Post
    titusbungle wrote: »
    I know that I am supposed to claim through Atol, but what is to stop me from submitting claims to both? I also called my insurance who said that I had grounds to make a claim?!

    I would guess that if you were found out you could be done for fraud. The same idea also entered my head too in a devious moment ;)
  • titusbungle
    titusbungle Posts: 52 Forumite
    bradders1983 wrote: »
    I would guess that if you were found out you could be done for fraud. The same idea also entered my head too in a devious moment ;)

    Obviously it was just a devious thought.... I won't but it seems to be open to manipulation :beer:
  • Former_MSE_Andrea
    Former_MSE_Andrea Posts: 9,614 Forumite
    Combo Breaker First Post I've helped Parliament Rampant Recycler
    Hi everyone

    Monarch customers should be sent Atol claim forms by Wednesday
    Could you do with a Money Makeover?


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  • bradders1983
    bradders1983 Posts: 5,684 Forumite
    First Anniversary Name Dropper First Post
    MSE_Andrea wrote: »
    Hi everyone

    Thats all well and good Andrea but myself and someone else on the last page or so have been given the brush-off by the credit card companies. Also any ideas how my scenario would work?

    I see someone else on the CAA Twitter page is having issues because the transaction is showing as Cosmos Holidays (same with some of mine)
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