Inchcape Financial Services Limited

ShinyFSE · 24 June 2017 at 2:27PM

Hi everyone!

I'm hoping someone can point me in the right direction.

I was given the hard sell on PPI by an Inchcape Vauxhall salesman that would not take no for an answer and now wish to make a claim via MSE Resolver against Inchcape Financial Services Limited.

There is however a snag as no option for 'Inchcape Financial Services Limited' on exists on The Resolver Site.

I have tried making contact with Resolver requesting addition of this company to no avail - there is no response.

Does anyone know if there is a new parent company / should I be using another option available via Resolver?

Has anyone made a successful claim against Inchcape Financial Services Limited and how?

Many thanks :T

[Deleted User] · 24 June 2017 at 2:56PM

ShinyFSE wrote: »

I was given the hard sell on PPI by an Inchcape Vauxhall salesman that would not take no for an answer and now wish to make a claim via MSE Resolver... however a snag as no option for 'Inchcape Financial Services Limited' on exists on The Resolver Site.

Since Resolver does not have agreements with every Financial Institution to accept complaints through the "tool", you are best advised to complain directly to the party concerned.
You cannot simply request the addition of a particular company, I'm afraid. Why involve a third party anyway? The complaints process is simple and free.

However, it doesn't sound as if the firm you mention actually sold you the PPI. If you bought the insurance from a Vauxhall showroom, then your complaint should go to the car dealer not the provider.

In addition, if the sale of this PPI was prior to January 2005 then the sale is pre-regulation of general insurance sales and the dealer can dismiss any complaint on that basis alone without even considering it.

Nearlyold · 24 June 2017 at 9:10PM

Inchcape Financial Services is or was a division of Inchcape the motor dealer it acted as a consumer credit intermediary I don't believe it was a lender.

Complaints about PPI sold by an Inchcape dealer should be sent to:
Contact Name
Anton Clive Jeary
Address:
Inchcape House
Langford Lane
Kidlington
Oxford
OX5 1HT
UNITED KINGDOM
Phone:
44 8451255900
Fax:
44 1865849421
Email:
anton.jeary@inchcape.com
Website:
https://www.inchcape.co.uk

[Deleted User] · 24 June 2017 at 10:12PM

Nearlyold wrote: »

Complaints about PPI sold by an Inchcape dealer should be sent to:

My comments about this being likely pre-regulation still apply, of course.

ShinyFSE · 26 June 2017 at 8:53PM

Hi Chaps,

Many thanks for the kind responses. There's some useful info there. I appreciate your help on this :rotfl:

Inchcape Financial Services Limited

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