5+ year old npower debt - but it's incorrect
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thanks annie and labratty! I really, really want to resolve this but am also extremely frustrated. very much appreciate the advice.0
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So a followup (particularly to anniecave!)
npower immediately told me I hadn't given them grounds to investigate. I had, 3 different ones, and they refused. they also refused to send me a bill (i *still* haven't seen a full bill!). I did end up doing some of this via email, and told them last week I would file with the ombudsman.
then today, after not hearing from them for 2 months whilst i deal with npower, i get another demanding letter from the debt collections agency - and the amount has gone up! the letter says they 'may recommend taking action in court' to npower.
But, npower can't do that whilst I've got a claim in with the ombudsman, right?0 -
nPower are a horrible company to deal with, when I moved out they hit me with a £1k+ bill for a 2bed flat. This is ontop of the £50 I was paying a month.
Only advice I can give is to avoid nPower. After years of fighting them I'm just paying it now.Capital One - 950/1400 :eek:
Barclay Card - 400/1250 :beer:
Overdraft - 1500/2100 :mad:
Personal Debt - 0/2000 :T
nPower - 900/1115 :A
Total - 3724/7900 -- 52% paid off!0 -
so update, as I know many other people have massive issues with npower too - the Ombudsman is investigating the case. we'll see how it goes!0
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