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  • FIRST POST
    • MSE Fraser
    • By MSE Fraser 21st Dec 15, 1:19 PM
    • 30Posts
    • 4Thanks
    MSE Fraser
    Bulb Reviews: Give your feedback on the energy supplier
    • #1
    • 21st Dec 15, 1:19 PM
    Bulb Reviews: Give your feedback on the energy supplier 21st Dec 15 at 1:19 PM
    This is a feedback thread on energy supplier

    Bulb

    Please share your experience with other MoneySavers. Click reply to take part
    • Did you switch go smoothly?
    • Have you had problems since?
    • Is it easy to contact?
    The feedback comes as part of the

    Click reply below to discuss. If you havenít already, join the forum to reply.

    Please don't post Bulb referral links here. Referral links can be posted on the dedicated Referrers Board. Thanks!
    Last edited by MSE Andrea; 07-09-2017 at 5:01 PM.
Page 8
    • Hengus
    • By Hengus 28th Nov 17, 2:52 PM
    • 4,664 Posts
    • 2,831 Thanks
    Hengus
    Hmm, yesterday I applied via MSE to change my provider to BULB as MSE estimated a saving of £304 which is wow and so I received a monthly quote today from BULB, and its a saving of £36 for the year. So in a quandary? Anybody please out there got some advice. Jeez may as well stayed with my original providers.
    Originally posted by Fishing1948
    Hi - welcome to the forum. I assume that you are close to the end of a fixed term tariff? Under Ofgem cost calculations you can end up in a situation where a saving can cost you more. Why - because of a rolling 12 month cost projection based on x months on present tariff plus 12- x months on SVT = £LOTS. 12 months on new tariff = £LESS. £LOTS - £LESS = a saving but LESS costs more than your present tariff.

    Use the annual cost comparison on MSE CEC to determine your cheapest deal. It will though cost you more than your present tariff.
    • Sarahdol75
    • By Sarahdol75 28th Nov 17, 2:53 PM
    • 6,279 Posts
    • 86,767 Thanks
    Sarahdol75
    I switched a couple of days ago to Bulb, a friend has been with them for a few months, no problems as of yet. My switch over date isnt until 16 December.
    Walk 2000 miles in a year challenge 2017 -

    229.37 January 222.5 February 218.80 March
    290.10 April 248.49 May 130.73 June 220.51 July
    162.39 August 311.97 September
    227 October Total so far 2261 miles



    Pretty Muddy 16 September, completed
    • Fishing1948
    • By Fishing1948 28th Nov 17, 4:50 PM
    • 3 Posts
    • 0 Thanks
    Fishing1948
    Hengus response
    Promise not being rude Hengus, can you that in plain english not gobbledgook and promise am smiling, my wits are elsewhere as lost hubby recently, dont do well in equations. its just you do an evaluation and it says £304 saving so of course you pick that one, then I get your welcome pack and it only £36 saving on the whole year for gas and electric, so are MSE lying?
    • Fishing1948
    • By Fishing1948 28th Nov 17, 4:52 PM
    • 3 Posts
    • 0 Thanks
    Fishing1948
    Hengus
    Hello Hengus, woman with a mission, thank you for my welcome, pc crashing in a bit of a dither, etc etc
    • Hengus
    • By Hengus 28th Nov 17, 6:01 PM
    • 4,664 Posts
    • 2,831 Thanks
    Hengus
    Promise not being rude Hengus, can you that in plain english not gobbledgook and promise am smiling, my wits are elsewhere as lost hubby recently, dont do well in equations. its just you do an evaluation and it says £304 saving so of course you pick that one, then I get your welcome pack and it only £36 saving on the whole year for gas and electric, so are MSE lying?
    Originally posted by Fishing1948
    My sincere condolences on your recent loss.

    In my post above, I was just trying to explain in a humorous way how the cost of your energy for the coming year is calculated. Let me try and explain it in another way.

    I have one month left on my present tariff which costs me £60. The cost of a month on my supplierís SVT would cost me £75 per month. The total cost of my energy if I do NOTHING is therefore £60 plus (11 x £75) or £885. But I switch to a new fixed tariff at £65 per month or £780 per year. So I end up with a saving but at a higher cost.

    The other thing to check is that you are comparing like with like. Bulb uses a generic quoting system based on rooms. You have to click at the bottom of the page to get a quote based on kWhs/year. Using kWhs/year is the ONLY way to get an accurate quote. You can get this information off your latest statement.

    If you need any further help, then just post your annual consumption and postcode and someone will be along to help.
    • fatbelly
    • By fatbelly 29th Nov 17, 6:32 PM
    • 11,653 Posts
    • 8,788 Thanks
    fatbelly
    Just a reminder that referral links must go in the referrals thread....

    I am now with bulb in 2 properties and have had zero problems. They have been the best supplier I have had in regards to customer service (better than OVO, whose reputation is not deserved from my experience) and for me at the moment just about the cheapest.

    If any of that changes I'll let you know.
    • sabsharpe
    • By sabsharpe 1st Dec 17, 1:44 PM
    • 10 Posts
    • 1 Thanks
    sabsharpe
    Best Energy Supplier I've had
    I've been doing Martin like switching utilities and credit cards since before we all knew Martin and have to say Bulb is like a breath of fresh air.

    Really simple and easy to set up. Superb, easy customer service via phone, web chat or email. Average wait time 10 seconds when I've called them.

    I've managed to sign up a number of friends and colleagues too so have basically free gas and ele for about 15 months but even without that I'd still be with them.

    10/10 for service
    • darren72
    • By darren72 4th Dec 17, 11:11 PM
    • 1,075 Posts
    • 227 Thanks
    darren72
    I'm due to be swapped over on 9th December and have been asked for an initial reading by my new supplier.

    If I enter it today (4th December), will they then estimate my usage between today and the start date 9th December? - Or will they just use today's reading as though it was read on 9th December ?

    Thanks in advance
    • Hengus
    • By Hengus 5th Dec 17, 8:38 AM
    • 4,664 Posts
    • 2,831 Thanks
    Hengus
    I'm due to be swapped over on 9th December and have been asked for an initial reading by my new supplier.

    If I enter it today (4th December), will they then estimate my usage between today and the start date 9th December? - Or will they just use today's reading as though it was read on 9th December ?

    Thanks in advance
    Originally posted by darren72
    All suppliers ask for a meter reading 5 days in advance of supply. It is up to you when you actually provide it. Do it today and the industry verifiers will adjust it. Any error will be in pence (ie, the difference in cost of a few units between suppliers).
    • Micdawgs
    • By Micdawgs 8th Dec 17, 12:39 AM
    • 1 Posts
    • 0 Thanks
    Micdawgs
    So my current tariff is about to end and I’ve checked here to switch, I’ve got a smart meter with my current supplier, what happens if I decide to switch? Does it stop working? Will I pay to get another installed and will I be charged for the services rendered if this is the case
    • footyguy
    • By footyguy 8th Dec 17, 9:30 AM
    • 3,902 Posts
    • 1,548 Thanks
    footyguy
    So my current tariff is about to end and I’ve checked here to switch, I’ve got a smart meter with my current supplier, what happens if I decide to switch? Does it stop working? Will I pay to get another installed and will I be charged for the services rendered if this is the case
    Originally posted by Micdawgs
    If you switch supplier, the chances are your smart meter will stop wotkinmg in smart mode ... but will still work as a dumb meter (what MSE Martin seems to refer to as a thick meter)

    That means your IHD may no longer work (or if it does, will not be updated to reflect your new tariff), and that you will have to have the meter read manually. You will have to read it yourself to give the new supplier your start reading (and indeed whenever you want your new supplier to have an up-to-date meter reading )

    You will not charged for a new meter (nor the installation of the original smart one), but you probably won't get a new one either. You have a meter; it'll continue to work just not as a smart one, so you'll just have to read it manually.

    Good luck!
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