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  • FIRST POST
    • bairn7
    • By bairn7 11th Nov 17, 1:11 PM
    • 437Posts
    • 145Thanks
    bairn7
    Currys vent
    • #1
    • 11th Nov 17, 1:11 PM
    Currys vent 11th Nov 17 at 1:11 PM
    Probably dodged a bullet not buying from Currys today.

    I have been looking for a new laptop and wanted one with a dvd drive. So I checked the Curry's website and there was a decent Lenovo 14" laptop which listed a dvd drive. I ordered online, although didn't pay thankfully, and drive 20 miles to collect.

    Get to Currys and expect to just pick it up but one of the sales people insists that I see it first. Well, I'm glad that he did as there was no dvd drive! Thinking I made a mistake, I said that I thought this came with a drive and he laughed in my face. "You'll never see a dvd drive in a 14" laptop", he says.

    Well, I then checked the website and indeed it lists a dvd drive. In addition, there is a cut out panel where the dvd drive should be, and when I checked the laptop in store, the demonstration pictures shows a dvd drive and the bloody thing has DVD software installed!

    Having been made to feel like an idiot for even suggesting that I thought it would have a drive, I promptly left. Still on the hunt...!

    Judge for yourself: https://www.currys.co.uk/gbuk/computing/laptops/laptops/lenovo-ideapad-320-14iap-14-laptop-platinum-grey-10168561-pdt.html
    Last edited by bairn7; 11-11-2017 at 1:15 PM. Reason: Add website link
Page 1
    • AndyCF
    • By AndyCF 11th Nov 17, 1:55 PM
    • 68 Posts
    • 155 Thanks
    AndyCF
    • #2
    • 11th Nov 17, 1:55 PM
    • #2
    • 11th Nov 17, 1:55 PM
    Well I can clearly see an optical drive in the picture.

    Can only assume that (at a random guess) the pic is possibly of a different model ? Given the rate at which new models can seemingly come out it could be an honest mistake.

    Having said that it does list the following currently in the specifications tab:

    MEDIA

    Optical disc drive DVD/RW
    Memory card reader 4-in-1 memory card reader
    • photome
    • By photome 11th Nov 17, 3:01 PM
    • 12,769 Posts
    • 8,247 Thanks
    photome
    • #3
    • 11th Nov 17, 3:01 PM
    • #3
    • 11th Nov 17, 3:01 PM
    Did you show them the pic and info on the website. They may have come up with an alternative after your wasted drive
    • IAmWales
    • By IAmWales 11th Nov 17, 3:35 PM
    • 1,630 Posts
    • 3,367 Thanks
    IAmWales
    • #4
    • 11th Nov 17, 3:35 PM
    • #4
    • 11th Nov 17, 3:35 PM
    They're using the same picture for the cheap one and the more expensive ones that do have a DVD drive.

    On a positive, you've dodged a bullet. It's a poor spec laptop and Currys customer service is awful. Use John Lewis or Amazon instead.
    • bairn7
    • By bairn7 11th Nov 17, 6:49 PM
    • 437 Posts
    • 145 Thanks
    bairn7
    • #5
    • 11th Nov 17, 6:49 PM
    • #5
    • 11th Nov 17, 6:49 PM
    I showed him the specs and the photos on my phone and he just said it was an error and he would pass it on. Didn't inspire me with confidence. I don't need a good spec laptop, just one with a DVD drive. This was the cheapest one.

    Ended up going to Argos! BTW I notice that Argos had a laptop which clearly showed a DVD drive in the photo but on reading the Q and As it is confirmed that it does not have a drive!

    DVDs are still important to some people!
    • takman
    • By takman 11th Nov 17, 7:25 PM
    • 2,816 Posts
    • 2,355 Thanks
    takman
    • #6
    • 11th Nov 17, 7:25 PM
    • #6
    • 11th Nov 17, 7:25 PM
    On the Lenovo website it mentions two solar model numbers together so I assume one must have a DVD Drive and the other one doesn't although that isn't very clear on there either.

    https://support.lenovo.com/gb/en/solutions/pd105079
    • grayme-m
    • By grayme-m 12th Nov 17, 8:27 PM
    • 1,341 Posts
    • 805 Thanks
    grayme-m
    • #7
    • 12th Nov 17, 8:27 PM
    • #7
    • 12th Nov 17, 8:27 PM
    Have you considered buying a separate USB DVD re/writer?

    We picked one up for circa £40 and can use on any laptop for the rare instances that we need one; and didn't need to buy a new laptop.
    Toyota - 'Always a better way', avoid buying Toyota.
    • Fosterdog
    • By Fosterdog 12th Nov 17, 9:05 PM
    • 3,346 Posts
    • 5,718 Thanks
    Fosterdog
    • #8
    • 12th Nov 17, 9:05 PM
    • #8
    • 12th Nov 17, 9:05 PM
    Have you considered buying a separate USB DVD re/writer?

    We picked one up for circa £40 and can use on any laptop for the rare instances that we need one; and didn't need to buy a new laptop.
    Originally posted by grayme-m
    You can get them for £10-£15 for standard dvd or £30-£40 for blu-ray
    • AndyCF
    • By AndyCF 13th Nov 17, 11:46 AM
    • 68 Posts
    • 155 Thanks
    AndyCF
    • #9
    • 13th Nov 17, 11:46 AM
    • #9
    • 13th Nov 17, 11:46 AM
    Have you considered buying a separate USB DVD re/writer?

    We picked one up for circa £40 and can use on any laptop for the rare instances that we need one; and didn't need to buy a new laptop.
    Originally posted by grayme-m
    That's exactly what I did a couple of years ago when I purchased a netbook, I was aware it did not have an optical drive. , said netbook was the cheapest I could get as it was only going to be used for car diagnostics anyway but I needed a portable optical drive for the occasional use, plus its quite handy to have a portable one anyway.
    • bairn7
    • By bairn7 13th Nov 17, 12:41 PM
    • 437 Posts
    • 145 Thanks
    bairn7
    Thanks all. Yes I did consider a portable drive however I need the drive for regular use and did not want the additional hassle of an extra bit of kit to drag around. For occasional use, a portable drive would have been the answer.
    • barbiedoll
    • By barbiedoll 13th Nov 17, 2:16 PM
    • 4,792 Posts
    • 13,174 Thanks
    barbiedoll
    Oh, you did indeed dodge a bullet.....When we reserved a laptop at Curry’s, they refused to sell it to us without them “setting it up” (activating Windows and installing overpriced, crappy antivirus software) and charging us £50 for the privilege!

    We just laughed at them and bought it somewhere else.
    "I may be many things but not being indiscreet isn't one of them"
    • pmduk
    • By pmduk 13th Nov 17, 5:15 PM
    • 7,620 Posts
    • 5,485 Thanks
    pmduk
    When I was shopping for a laptop last month, I found Argos showing lots of laptops with CD drives but wheb reading the specs the items for sale actually omitted them
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