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  • FIRST POST
    paydayloanfighter
    therightloan4u.co.uk
    • #1
    • 16th Jun 14, 10:15 PM
    therightloan4u.co.uk 16th Jun 14 at 10:15 PM
    DO NOT USE!!! They are a brokerage firm and will take £59.99 out of your account - EVEN IF YOU DON'T TAKE OUT A LOAN THEY OFFER! If you do not complain and request a refund within 7 days, they deduct a £5 "administration fee" from the refund.

    Struggling to find contact details to request a refund? therightloan4u will ask you to request the refund in writing at Nouveau Finance Limited - no address provided! So I googled it, which lead me to a website - again has no contact details and asks you to email!

    I then went on 192 and found a MOBILE NUMBER! Yep, its a one man band! I do not know how he sleeps at night. DM me and I will message you his number if it cant be found on 192. He hung up on me so i was cheeky and text him... and he replied!!! The coward agreed to a full refund via text!!! Oh and as a goodwill gesture he offered to refund the full amount, to which I pointed out is required by law as I have asked for the money within 7 days. His response?? You're dead right, I'm not on the ball, I'm tired!

    He even said 'lol' in his text messages at one point!

    I'll write again shortly to confirm whether or not my refund ever appears. It should be in my account no later than Thursday.
    Last edited by paydayloanfighter; 16-06-2014 at 10:29 PM. Reason: deleting mobile number
Page 2
    • SnowTiger
    • By SnowTiger 18th Jun 14, 9:51 AM
    • 3,076 Posts
    • 2,045 Thanks
    SnowTiger
    And how would you know what I have said isn't true exactly?
    Originally posted by paydayloanfighter
    Are you saying that Wonga sold your card details to a broker?

    Even if that were in their T&C, it would, IMO, be unfair and unenforceable.

    Contact whoever issued the card, report it as an unauthorised transaction, and insist on a refund. Send a written complaint if they won't play ball and look forward to a bit of compo too.

    I don't know why people put up with this sort of thing.
    • Pixie5740
    • By Pixie5740 18th Jun 14, 10:05 AM
    • 11,089 Posts
    • 15,343 Thanks
    Pixie5740
    However, they have since sold my details on (confirmed - not speculation) and numerous loan brokers have had a chunk out of my bank account. It is not just me who has had this happen to them, it doesn't take much searching to find hundreds of other people who have been robbed in a similar way.
    Originally posted by paydayloanfighter
    Confirmed by whom?
    • Monkeyballs
    • By Monkeyballs 18th Jun 14, 10:49 AM
    • 1,850 Posts
    • 4,768 Thanks
    Monkeyballs
    Confirmed by whom?
    Originally posted by Pixie5740
    The bloke at Lloyds?
    StepChange DMP - £8092.13
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    • Pixie5740
    • By Pixie5740 18th Jun 14, 10:55 AM
    • 11,089 Posts
    • 15,343 Thanks
    Pixie5740
    The bloke at Lloyds?
    Originally posted by Monkeyballs
    So this has been confirmed by a source who has no possible way of telling that Wonga passed on the OP's details including debit card details to the loan broker.

    If it looks like !!!!! and smells like !!!!! then it's !!!!!.
    • Monkeyballs
    • By Monkeyballs 18th Jun 14, 10:59 AM
    • 1,850 Posts
    • 4,768 Thanks
    Monkeyballs
    Rightloan4u is a trading name of Nouveau Finance - one of the same and Nouveau Finance is actually the company you're dealing with. However, it must be said that I have since received a full refund.

    And yes, I applied for a loan through Wonga as I have used them in the past and found them very useful. They aren't as expensive as the others and if paid back on time (which I always have) they do exactly what they say on the tin.

    However, they have since sold my details on (confirmed - not speculation) and numerous loan brokers have had a chunk out of my bank account. It is not just me who has had this happen to them, it doesn't take much searching to find hundreds of other people who have been robbed in a similar way.

    You can all have your opinions, call me stupid, whatever. However, I know what I did, I know what has happened and I know who is to blame and it certainly isn't me.

    There will be some people out there who have found this post useful as the same has happened to them. A number of people have already messaged me to ask for the number as they too require refunds. If you don't find this post useful, thats fine, just don't post! Don't clog up the feed with unhelpful comments that users who need the real information will have to wade through to get the facts.
    Originally posted by paydayloanfighter
    Ok, for one - I'm not calling you stupid but what I am saying is your story doesn't add up.

    If Wonga has sold your details, then who confirmed this? I'm 99% certain that the fella at Lloyds, the bloke you woke up or even someone sitting in Wonga's customer services would be able to confirm this to you - if they did, they'd be making it up as the only people who would possibly be able to tell you I'm guessing is their marketing or secondary sales team (if they have one).

    All your post is doing is making people worry about using Wonga which in some sense isn't a bad thing but it is if they then start resorting to random, previously unknown lenders! At least if they use Wonga then they can be sure of having an established route of communicating and complaining to them etc.

    Brokers are bad - DO NOT TOUCH THEM as they will fleece you, but you mention that numerous brokers have taken a chunk from your bank account? so how much has gone now and who to?

    It's not that I'm not sympathetic but you're not providing facts you're just trying to scare people.

    MB
    StepChange DMP - £8092.13
    Sealed Pot Challenge 7: # 257 2014 is my first year
    Roadkill Rebels 2014: # 65 £34.83 PAD 2014 - £340.17
    • Gaz83
    • By Gaz83 18th Jun 14, 11:15 AM
    • 3,532 Posts
    • 6,737 Thanks
    Gaz83
    Because these companies are not stupid enough to move to committing mass fraud when they can make plenty of money b y duping people legally into paying their pointless fees.

    Probability of the poster lying or being mistaken, 99.9%. Probability of fraud being committed, 0.1%.

    Without firm evidence to the contrary, I'm coming down on the side of lies or mistake by the OP. You may of course choose to believe in the grand corporate criminal conspiracy explanation.
    Originally posted by BillJones
    This, this, a thousand times this.

    These companies make enough money through the ignorance of people signing up to something they haven't read. There is no need at all for them to commit fraud.
    "Facism arrives as your friend. It will restore your honour, make you feel proud, protect your house, give you a job, clean up the neighbourhood, remind you of how great you once were, clear out the venal and the corrupt, remove anything you feel is unlike you... [it] doesn't walk in saying, "our programme means militias, mass imprisonments, transportations, war and persecution."
  • KingArfer
    [QUOTE=KingArfer;65941001]



    I am in the unfortunate position of having recently to have been looking for a small payday loan. While searching I carelessly mistook a firm called a-z loans for being a direct lender - mostly because they told me that I had been offered a loan for £100, on reasonable terms too. I carelessly agreed to this loan - and gave my bank card details. All seemed well!

    At no time was I informed that this company is a broker - but I later saw the very small print - saying that a fee of £57.99 would also be charged - but still not saying it was for brokerage services.

    Though led to believe I had actually been given a loan - I received no money.

    I have however received 100 s of emails and texts from other companies - most of whom are themselves brokers too and not direct lenders.

    Though it is my mistake to have agreed to this apparent loan (though I maintain that that is debatable) - I at no time have agreed to or authorised - or given my bank details to any of the firms that they gave my details to.

    However - today £57.99 was taken from my bank and a further ££59.99 was also taken by the - therightloan4u . co . uk - who I have had no contact with whatsoever, nor given my details to. I can only conclude that a-z loans not only passed my loan requirement and personal details on but also my bank details. I now have no idea if 100 s of firms now have my bank details - it is obviously a huge scam.

    So - u are mistaken to assume all who try for a payday loan are idiots.

    A little more help and some constructive advice and maybe a little maybe sympathy - rather than mistrust and judgement please!!!!
    • Monkeyballs
    • By Monkeyballs 4th Jul 14, 10:27 AM
    • 1,850 Posts
    • 4,768 Thanks
    Monkeyballs
    Hi Arfer,

    I do sympathise but at the same time the same stories and names crop up constantly so after a while, for the people who are regular users of this site the novelty has worn off...

    Can I ask (and I may be naive asking) but how did you find A-Z Loans? I've debt problems don't get me wrong but I'm working through them but if I try to Google 'Payday loans', 'short term loans', 'bad credit loans', etc I normally get Wonga and other more mainstream lenders?

    As for what to do next, all you can do is go to the respective sites and follow their refund process - although some people have reported their banks being helpful too, explain the situation and ask to see who is requesting cash and they may be able to give some guidance.

    But in future - don't borrow, budget

    Good luck,

    MB
    StepChange DMP - £8092.13
    Sealed Pot Challenge 7: # 257 2014 is my first year
    Roadkill Rebels 2014: # 65 £34.83 PAD 2014 - £340.17
    • Gaz83
    • By Gaz83 4th Jul 14, 10:51 AM
    • 3,532 Posts
    • 6,737 Thanks
    Gaz83
    I can't even find a-z loans by Googling "a-z loans".

    Which was the website you used?
    "Facism arrives as your friend. It will restore your honour, make you feel proud, protect your house, give you a job, clean up the neighbourhood, remind you of how great you once were, clear out the venal and the corrupt, remove anything you feel is unlike you... [it] doesn't walk in saying, "our programme means militias, mass imprisonments, transportations, war and persecution."
    • DCFC79
    • By DCFC79 4th Jul 14, 11:40 AM
    • 30,266 Posts
    • 19,146 Thanks
    DCFC79
    I can't even find a-z loans by Googling "a-z loans".

    Which was the website you used?
    Originally posted by Gaz83
    Most if not all of the sites on the first 2 pages are American so not sure how a-z Loans came up.
    • zx81
    • By zx81 4th Jul 14, 11:42 AM
    • 14,046 Posts
    • 14,732 Thanks
    zx81
    Likewise. I do, however, now know where to go for cash should I get stuck in Arizona.
    • DCFC79
    • By DCFC79 4th Jul 14, 11:44 AM
    • 30,266 Posts
    • 19,146 Thanks
    DCFC79
    [QUOTE=KingArfer;65941059]



    I am in the unfortunate position of having recently to have been looking for a small payday loan. While searching I carelessly mistook a firm called a-z loans for being a direct lender - mostly because they told me that I had been offered a loan for £100, on reasonable terms too. I carelessly agreed to this loan - and gave my bank card details. All seemed well!

    At no time was I informed that this company is a broker - but I later saw the very small print - saying that a fee of £57.99 would also be charged - but still not saying it was for brokerage services.

    Though led to believe I had actually been given a loan - I received no money.

    I have however received 100 s of emails and texts from other companies - most of whom are themselves brokers too and not direct lenders.

    Though it is my mistake to have agreed to this apparent loan (though I maintain that that is debatable) - I at no time have agreed to or authorised - or given my bank details to any of the firms that they gave my details to.

    However - today £57.99 was taken from my bank and a further ££59.99 was also taken by the - therightloan4u . co . uk - who I have had no contact with whatsoever, nor given my details to. I can only conclude that a-z loans not only passed my loan requirement and personal details on but also my bank details. I now have no idea if 100 s of firms now have my bank details - it is obviously a huge scam.

    So - u are mistaken to assume all who try for a payday loan are idiots.

    A little more help and some constructive advice and maybe a little maybe sympathy - rather than mistrust and judgement please!!!!
    Originally posted by KingArfer
    Were you asked at any point if you had read the T&C's ?

    I bet the fees were listed in the T&C's.
    • Monkeyballs
    • By Monkeyballs 4th Jul 14, 11:56 AM
    • 1,850 Posts
    • 4,768 Thanks
    Monkeyballs
    No, he's saying that he gave A-Z Loans his bank details and then later spotted the bit about a £57.99 fee - the Op has held his hands up to this but is saying that £59.99 has also been taken by 'therightloan4u' despite not giving them his details.

    So unless the T&C's state that A-Z Loans have the right to pass on his bank details and he''s definitely NOT given his details a second time then they shouldn't have his details to be able to take the money...

    MB
    StepChange DMP - £8092.13
    Sealed Pot Challenge 7: # 257 2014 is my first year
    Roadkill Rebels 2014: # 65 £34.83 PAD 2014 - £340.17
    • Monkeyballs
    • By Monkeyballs 4th Jul 14, 12:09 PM
    • 1,850 Posts
    • 4,768 Thanks
    Monkeyballs
    Op,

    Was it a2zloans.co.uk? If it is it mentions the £57.99 charge right at the top on their homepage (but not other pages) even though they contradict themselves on their FAQ's where it states;

    Do you take a fee?
    We do ask for a small fee to cover our processing costs so we won't limit our search. However we only charge the amount of £54.99 compared to other loan sites charging £60 or even £70+. We believe in treating customers fairly while providing the best service possible.
    Their refund page contradicts themselves again as it states;
    Cancellations and Refunds

    Cancellation of Membership

    We charge a fee up to £57.99 for providing the service of acting as a finance broker. By proceeding with your application you are agreeing to pay our processing fee. We specify the fee as part of our communications with You. If You do not enter into a loan offered by a lender or financier within the 3 months We act for You, We will refund your full administration fee minus £5 as stated in the Consumer Credit Act 1974. Refunds must be requested in writing at customerservices@a2zloans.co.uk to avoid repayments being sent to a wrong address. In the event that your card is declined, we will attempt take payment on that same card as many times as we desire for up to and including 60 days after you made your application. If you wish us to stop trying your card please inform us by post or email.

    Cancellation
    Under the Financial Services (Distance Marketing) Regulations 2004 you have a right to cancel your application within 14 days of receiving these terms and conditions and receive a refund. If You wish to cancel your application, You must write to us. In this event We will refund your fee within 30 days of the date on which We receive your written request to cancel your application. Any such requests should be made to: a2zloans.co.uk, Unit 4, The Beeches, Beech Lane, Wilmslow, SK9 5ER.
    I hate these brokers... *spit*

    MB
    StepChange DMP - £8092.13
    Sealed Pot Challenge 7: # 257 2014 is my first year
    Roadkill Rebels 2014: # 65 £34.83 PAD 2014 - £340.17
    • DCFC79
    • By DCFC79 4th Jul 14, 2:47 PM
    • 30,266 Posts
    • 19,146 Thanks
    DCFC79
    No, he's saying that he gave A-Z Loans his bank details and then later spotted the bit about a £57.99 fee - the Op has held his hands up to this but is saying that £59.99 has also been taken by 'therightloan4u' despite not giving them his details.

    So unless the T&C's state that A-Z Loans have the right to pass on his bank details and he''s definitely NOT given his details a second time then they shouldn't have his details to be able to take the money...

    MB
    Originally posted by Monkeyballs
    Right you are, my bad.
  • TheMoney
    Rightloan4u is a trading name of Nouveau Finance - one of the same and Nouveau Finance is actually the company you're dealing with. However, it must be said that I have since received a full refund.

    And yes, I applied for a loan through Wonga as I have used them in the past and found them very useful. They aren't as expensive as the others and if paid back on time (which I always have) they do exactly what they say on the tin.

    However, they have since sold my details on (confirmed - not speculation) and numerous loan brokers have had a chunk out of my bank account. It is not just me who has had this happen to them, it doesn't take much searching to find hundreds of other people who have been robbed in a similar way.

    You can all have your opinions, call me stupid, whatever. However, I know what I did, I know what has happened and I know who is to blame and it certainly isn't me.

    There will be some people out there who have found this post useful as the same has happened to them. A number of people have already messaged me to ask for the number as they too require refunds. If you don't find this post useful, thats fine, just don't post! Don't clog up the feed with unhelpful comments that users who need the real information will have to wade through to get the facts.
    Originally posted by paydayloanfighter

    Lets be honest, nobody has been robbed in the literal sense of the word. I can guarantee that the larger, more reputable PDL's do not sell your details to brokers to allow them to take a fee, it's very possible they sell your details, but unless details are provided to the broker then no fee can be taken. Every time, people seem to forget mentioning that extra company they gave details to, or the cold call they answered and have their card details too...
    When you take a PDL, mostly with any company, you will be bombarded with e-mails, texts and phone calls, all apparently guaranteeing you a loan, you provide details to 'receive' the loan, and subsequently are charged a fee as nobody bothers to check T&C's.
    Brokers exist because people who need money so quickly don't bother to check any small print, and unfortunately that means they get away with it.
    I don't think brokers should be banned, I simply think this country needs to be more educated (not derogatory in any way). Simply, people should be introduced to the basics of finance while in school, so they are better informed to make the right decisions in the future, until then people will take advaantage and gladly accept your money for doing nothing.
    • Monkeyballs
    • By Monkeyballs 5th Jul 14, 10:33 AM
    • 1,850 Posts
    • 4,768 Thanks
    Monkeyballs
    Brokers exist because people who need money so quickly don't bother to check any small print, and unfortunately that means they get away with it.

    I don't think brokers should be banned, I simply think this country needs to be more educated (not derogatory in any way). Simply, people should be introduced to the basics of finance while in school, so they are better informed to make the right decisions in the future, until then people will take advantage and gladly accept your money for doing nothing.
    Originally posted by TheMoney
    Hi,

    Sorry I disagree here, you've basically said that they exist to take your money and do well because customers don't read their T&C's.

    There is absolutely no reason whatsoever for payday loan brokers, if someone needs and can afford to pay one back then they have a whole host of mainstream "reputable" payday lenders they can go to.

    I suspect a lot of people who use them are either unable to borrow from mainstream PDL's because of past history (I.e. the PDL won't touch them again as they already owe money) or are totally new to the market and hear scaremongering about mainstream PDL's and think a broker adds some sort of 'layer of protection' which is just rubbish.

    Casual borrowers who use places like Wonga once and repay it and then borrow again 6 months later and use them as intended wouldn't ever (or so I hope) entertain a broker who they've had appear totally at random when they Googled "bad credit loans".

    They exist to take your money and make more money by passing your details to other lenders - totally unnecessary.

    Regulate Payday lenders and ban Poor credit loan *spit* brokers.

    MB
    StepChange DMP - £8092.13
    Sealed Pot Challenge 7: # 257 2014 is my first year
    Roadkill Rebels 2014: # 65 £34.83 PAD 2014 - £340.17
    • fozmcfc
    • By fozmcfc 5th Jul 14, 11:18 AM
    • 2,989 Posts
    • 2,183 Thanks
    fozmcfc
    Hi,

    Sorry I disagree here, you've basically said that they exist to take your money and do well because customers don't read their T&C's.

    There is absolutely no reason whatsoever for payday loan brokers, if someone needs and can afford to pay one back then they have a whole host of mainstream "reputable" payday lenders they can go to.

    I suspect a lot of people who use them are either unable to borrow from mainstream PDL's because of past history (I.e. the PDL won't touch them again as they already owe money) or are totally new to the market and hear scaremongering about mainstream PDL's and think a broker adds some sort of 'layer of protection' which is just rubbish.

    Casual borrowers who use places like Wonga once and repay it and then borrow again 6 months later and use them as intended wouldn't ever (or so I hope) entertain a broker who they've had appear totally at random when they Googled "bad credit loans".

    They exist to take your money and make more money by passing your details to other lenders - totally unnecessary.

    Regulate Payday lenders and ban Poor credit loan *spit* brokers.

    MB
    Originally posted by Monkeyballs
    Agree, if someone can't get a payday loan from one of the dozen or so, well know companies, then their credit status must be below horrendous, so it is definitely time to say, ok game over.

    I'm not sure if there is such a thing as a decent loan broker.

    There seems to be 2 types of brokers

    1/ The best of a bad bunch of brokers, the ones who charge a fee, but do actually then source a payday loan or a loan that isn't anywhere near what was asked for i.e you ask for £3000, they offer £1,500 at 59.9%. They don't generally then pass on the info, for other companies to take further fees.

    2/ The other type, who take the fee, then just pass customers from pillar to post, while all their affiliates take fees as well.

    Definitely strongly regulate Payday loans, but certainly don't ban them IMO also.
  • TheMoney
    Hi,

    Sorry I disagree here, you've basically said that they exist to take your money and do well because customers don't read their T&C's.

    There is absolutely no reason whatsoever for payday loan brokers, if someone needs and can afford to pay one back then they have a whole host of mainstream "reputable" payday lenders they can go to.

    I suspect a lot of people who use them are either unable to borrow from mainstream PDL's because of past history (I.e. the PDL won't touch them again as they already owe money) or are totally new to the market and hear scaremongering about mainstream PDL's and think a broker adds some sort of 'layer of protection' which is just rubbish.

    Casual borrowers who use places like Wonga once and repay it and then borrow again 6 months later and use them as intended wouldn't ever (or so I hope) entertain a broker who they've had appear totally at random when they Googled "bad credit loans".

    They exist to take your money and make more money by passing your details to other lenders - totally unnecessary.

    Regulate Payday lenders and ban Poor credit loan *spit* brokers.

    MB
    Originally posted by Monkeyballs
    I'm not suggesting their service is useful, I'm saying the only reason they are here is because people who feel the need to borrow money instantly don't bother to check anything, and therefore pretty much hand over money to them.
    Another point, the majority of brokers have several trading names, and will therefore have a clause where details may be passed between them to increase your chance of finding a loan. This is where extra fees are incurred.
    • Morglin
    • By Morglin 5th Jul 14, 2:13 PM
    • 14,624 Posts
    • 26,912 Thanks
    Morglin
    The best, and only sensible way, is to stay away from firms like Wonga, other PDL's, and all these brokers etc., - they are sharks, who treat customers like mugs.

    All of these companies sell customer details (although not usually any bank details), the same way utility companies etc., etc., sell mailing lists.

    Ignore all offers.

    Never, never give out bank details to anyone offering loans, that way you cannot and will not end up losing money.

    Either save up, borrow from family or open a credit union account - that way, you will not be ripped off.

    There is thread after thread on here - either no loan or extortionate fees and bank accounts being raided.

    Lin
    You can tell a lot about a woman by her hands..........for instance, if they are placed around your throat, she's probably slightly upset.
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