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    mabinogion
    natwest fraud calls but daughter in Asia solo without phone
    • #1
    • 16th Jan 12, 1:15 PM
    natwest fraud calls but daughter in Asia solo without phone 16th Jan 12 at 1:15 PM
    Hi, My daughter is travelling solo in Asia and natwest have put a block on her card and keeps ringing our house with automated fraud prevention calls.

    Have been in contact with daughter by email and she is in possession of the card, had used it once to withdraw money and it has not been stolen. I phoned natwest and they will only take the block off is she responds to their automated calls, or phones them from asia. She has no phone. I'm a bit frantic that she has no access to further cash, especially should an emergency arise.

    Natwest will not accept an email confirmation from her that she has been using the card abroad. What to do?

    cheers
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