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EDF My Account
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# 1
ShowMeTheMoola
Old 20-11-2011, 1:33 PM
MoneySaving Convert
 
Join Date: May 2011
Posts: 58
Default EDF My Account

I have 2 separate account numbers for gas and electricity. I am currently only registered online with the electricity and i cannot find a way of adding my gas account, so they are both dealt with in the same way. I am having to call to do things concerning my gas, that i can sort online with the electricity.

If anyone knows how i can add the second account to MyAccount, i would really appreciate it.
I have enough money to last me the rest of my life... unless I buy something.
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# 2
ctdctd
Old 20-11-2011, 2:01 PM
MoneySaving Stalwart
 
Join Date: Apr 2006
Posts: 638
Default

If your account starts with 67, then you are on their new system and both accounts should be able to be combined.

If not, you are on the old system and will have to wait.

Mine was switched this week - before that,I had no online access at all.

HTH
Do Money Saving sites make you buy more bargains - and spend more money?
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# 3
ShowMeTheMoola
Old 20-11-2011, 9:09 PM
MoneySaving Convert
 
Join Date: May 2011
Posts: 58
Default

I was moved to the new system some months back, but i was only able to register with one account. When i try to register for the gas it says my details are already on the system.
I have enough money to last me the rest of my life... unless I buy something.
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# 4
jd87
Old 20-11-2011, 9:16 PM
Fantastically Fervent MoneySaving Super Fan
 
Join Date: Jul 2008
Posts: 2,077
Default

Basically EDF do not offer online servicing in any form. They are completely useless.

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# 5
backfoot
Old 20-11-2011, 10:06 PM
Fantastically Fervent MoneySaving Super Fan
 
Join Date: Aug 2008
Location: Midlands
Posts: 2,499
Default

Quote:
Originally Posted by jd87 View Post
Basically EDF do not offer online servicing in any form. They are completely useless.
To be fair, this is an accurate statement.
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# 6
cootuk
Old 22-11-2011, 1:14 PM
Serious MoneySaving Fan
 
Join Date: Mar 2005
Posts: 789
Default

EDF have just sent me info re registering online and consolidating my two accounts into one that starts with a 67.
Online registration works, although there's no consumption info in the account yet.
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# 7
macman
Old 22-11-2011, 1:43 PM
Deliciously Dedicated Diehard MoneySaving Devotee
 
Join Date: Feb 2006
Posts: 35,024
Default

Quote:
Originally Posted by backfoot View Post
To be fair, this is an accurate statement.
I would beg to suggest that it's a tad too generous...
No free lunch, and no free laptop
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