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  • FIRST POST
    Adam70
    Claim for loss of food after fridge freezer breakdown
    • #1
    • 31st Jul 10, 12:08 PM
    Claim for loss of food after fridge freezer breakdown 31st Jul 10 at 12:08 PM
    Hi All

    Our big American Samsung fridge freezer broke down recently resulting in us losing the entire contents.

    We have asked for a claim form from Samsung which arrived this morning however they are saying the maximum they will allow you to claim is £50.

    We had way more than £50 of food in there - how can Samsung limit their liability when it was their faulty unit which caused the problem?

    I realise I can claim on house insurance but I really think this is Samsung at

    What are my consumer rights in this instance?

    Thx
    Adam
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