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    Claim for loss of food after fridge freezer breakdown
    • #1
    • 31st Jul 10, 12:08 PM
    Claim for loss of food after fridge freezer breakdown 31st Jul 10 at 12:08 PM
    Hi All

    Our big American Samsung fridge freezer broke down recently resulting in us losing the entire contents.

    We have asked for a claim form from Samsung which arrived this morning however they are saying the maximum they will allow you to claim is 50.

    We had way more than 50 of food in there - how can Samsung limit their liability when it was their faulty unit which caused the problem?

    I realise I can claim on house insurance but I really think this is Samsung at

    What are my consumer rights in this instance?

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