Help offline relatives get cheap online tariffs Article Discussion

Pensioners under 75 on the 'guarantee element' of Pension Credit who do not receive the 'savings credit' element are pre-considered by GOV to be are at risk of fuel poverty and are automatically offered the WHD by their supplier. The supplier who is legally obliged to offer the discount is pre-informed by the DWP of this, and there is no need for the customer to request the discount.

On a different subject those who are trying to help their aged parent, relative, friend etc with their affairs, should register their aged parent on the priority services register [all of the big 6 have one] which is open to anyone living with a disability or chronic illness, or with a visual or hearing impairment. This will open many doors for those trying to help when 'jobsworth's' and phone jockeys try to block your attempt to help.

- a gas appliance and installation safety check (where everyone in the household is eligible for the PSR)
- quarterly meter readings
- help in moving a meter if it is in an inconvenient position
- a personal password system for gas and electricity staff to use every time they call at the person's home
- help if they have difficulty in using certain appliances
- their bills can be sent to a friend or family member on their behalf
- bills can be supplied in different formats, such as large print or Braille, by cassette or in a different language