Does anyone know the number for ASDA headoffice

I'm writing to them. Took school trousers back under 100 day guarantee regarding fabric quality and was refused exchange or refund. Told it just applied to seams coming undone or buttons falling off. Not what it says on the website. Manager was called and even she said same thing. Can not believe they act like this for £3.50 pair of trousers which I was rightly complaining about. Will not be buying them there again so has cost them more than £3.50. How short sighted of them. Obviously don't look for business sense when they hire people.

I also have had a horrendous time with Asda Direct. I bought a microwave that sounded like a faulty food processor when you turn it on. It sounded like the motor was grinding on itself. I've wasted 5 houirs of my time and nearly £20 in petrol just to get to the point of recieving a refund so I could buy one elsewhere. No apology and diabolical service. I found an email address on another forum for a "linda kellett" who is supposed to be quite high up but she just replied to say she'd passed the complaint on to their 'response' team. who haven't responded after a week.

Having just seen an advert for Asda Direct claiming to be cheaper than Argos I would have to say the following:
1. You have to pay for delivery or have it delivered to store but Argos usually have the item in stock for immediate purchase.
2. If there is a problem you have the hassle of posting it back or returning it to store, who in my experience were unhelpful and made it clear that it's not their problem as Asda Direct are actually a different division of Asda. Additionally they will not accept responsibility for an item you had delivered to a different store, so if like in my case there have been a number of problems they refuse to even offer an apology and direct you back to the store it was delivered to. In my experience, Argos are Argos no matter which store you use to buy and return an item to!
3. The Asda Direct phoneline is in South Africa and not in the UK. If you call them with a problem they will just direct you to go to the store. In my experience the call centre people were not properly trained and gave us false information.When I called about the faulty microwave I was not asked for any customer information plus the customer service rep had to keep asking someone else for answers because she didn't know.
4. It is VERY HARD to find any sort of phone number to direct complaints towards with respect to Asda Direct. I'm really grateful to the poster who supplied the phone number as I couldn't find anything online!

It's been a frustrating experience using Asda Direct. I know it's only ever a small proportion of customers who have problems but I wouldn't recommend Asda Direct after my experience, because if you are unfortunate enough to have a problem you potentially may have a massive headache to sort it out. I wasted time and money using them. Never again!