do argos have a complaints department?

I REALLY need to get in touch with them. :mad:



thanks
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Comments

  • Pound
    Pound Posts: 2,784
    First Post First Anniversary Combo Breaker
    Forumite
    It really depends on what area of Argos you want to complain about.
  • zenmaster
    zenmaster Posts: 3,151 Forumite
    Customer Services
    Argos Ltd.
    489-499 Avebury Boulevard
    Saxon Gate West
    Central Milton Keynes
    MK9 2NW

    Tel: 8070 600 303 but check saynoto0870 for a geo number.
  • sco0ter
    sco0ter Posts: 2,476 Forumite
    zenmaster wrote:
    Customer Services
    Argos Ltd.
    489-499 Avebury Boulevard
    Saxon Gate West
    Central Milton Keynes
    MK9 2NW

    Tel: 8070 600 303 but check saynoto0870 for a geo number.


    Cool... I thought it was just this board...

    For all the good thier customer service is at times
  • Address: Argos Complaints Dept, Royal Avenue, Widnes, Cheshire, WA88 1AL, all info must be put in writing there is no tel no available, regards
  • rsykes2000
    rsykes2000 Posts: 2,494
    First Anniversary Combo Breaker First Post
    Forumite
    There are several forums more appropriate than grabbit for posting requests like this...
  • ratbag6
    ratbag6 Posts: 20 Forumite
    is there an email for this?

    My father in law ordered a electric bed for severe health reasons (part paid by the local dialysis unit)
    Argos delivered it this morning and dumped it in the front room! blocking the doorway to the stairs and blocking the emergency oxygen tank!
    Mymother in law had to phone and get her son out of work to moveit as it couldnt stay there in case they needed the oxygen or toilet (2people loer 70!)

    Im fuming. I phoned up and was promised a call back but never got one.

    So now i want to email. thanks
  • ratbag6
    ratbag6 Posts: 20 Forumite
    can someone please HELP thanks
  • Argos took over £400 pounds out of my account earlier this month without my having anything to do with it. When I complained to my bank, the Nat West, they basically said "What was I worried about? Argos returned it the following day" Well yes they did, but that's so not the point on any level.

    How the F did they access my account in the first place? I've not bought anything from them in years. I got a new card from NW a few months ago and never used that with Argos. Or the two before it if memory serves me.

    Nat West don't care. Argos complaints seem to be a severely premium rate phone number so I get to be ripped off even more money than the interest charges for £460 for 24 hours at NatWests overdrawn rates on a transaction that's serious wrong and there's no redress?

    Really gives you faith in the security of this whole chip and pin s.
  • anyusernameleft - I would love to know the outcome. Please update us!!
  • No outcome. l I made my bank issue me a new card with a new number on it in the hope that would stop it happening again.

    However, I think this sort of mis-charging is very common because I tried to buy a phone from Tesco and they billed a previous customer for it by accident. I'm having a terrible time trying to get the whole thing sorted out.
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