new orange freephone number

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  • d123
    d123 Posts: 8,621 Forumite
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    Silk wrote: »
    0800 numbers are free of charge although some networks charge you for making 0800 calls ...if you called from BT landline it would be free

    Im sure if you call from any landline it would be free.
    ====
  • lilaccj
    lilaccj Posts: 2 Newbie
    My father has spoken to Ofcom, apparently this is a good way to get orange to sit up and take note, Ofcom said that not all 0800 are free and you should check this 1st ( somehow).Aside from that dad checked his BT phone bill, he says the 0800 he dialed shows as a 07*** so seems they change it to chargeable??
  • Silk
    Silk Posts: 4,836 Forumite
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    lilaccj wrote: »
    My father has spoken to Ofcom, apparently this is a good way to get orange to sit up and take note, Ofcom said that not all 0800 are free and you should check this 1st ( somehow).Aside from that dad checked his BT phone bill, he says the 0800 he dialed shows as a 07*** so seems they change it to chargeable??
    You can't dial an 0800 number and it show up as an 07 number.


    He must have dialled 07 by mistake instead of 08
    It's not just about the money
  • d123
    d123 Posts: 8,621 Forumite
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    lilaccj wrote: »
    Aside from that dad checked his BT phone bill, he says the 0800 he dialed shows as a 07*** so seems they change it to chargeable??

    As Silk says, totally improbable as that can't happen, it's likely he was distracted and just dialled the 07 number.
    ====
  • DCFC79
    DCFC79 Posts: 40,598 Forumite
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    lilaccj wrote: »
    I just called this number to try and help my elderly father cancel his contract, although eventually i picked an extention number that got answered the lady could not help, it also turns out that this 0800 number is NOT free of charge, the only other number is a mobile one, so- if like dad- they send wrong sim card, you can spend hours phoning costly numbers to sort out a simple problem.

    Is it a phone/sim contract ?

    Why not use the number you can call for free, is it 150 or something.
  • Silk
    Silk Posts: 4,836 Forumite
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    DCFC79 wrote: »
    Is it a phone/sim contract ?

    Why not use the number you can call for free, is it 150 or something.
    I thought that but they said wrong sim sent so probably couldn't use it
    It's not just about the money
  • DCFC79
    DCFC79 Posts: 40,598 Forumite
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    Silk wrote: »
    I thought that but they said wrong sim sent so probably couldn't use it

    Yes that's right, didn't read the post properly.
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