£25 voucher for £8 to spend at secretsales.com from KGB Deals

1568101114

Comments

  • Secret sales wayyyyyyyyy before the Ipad incident had major issues. So you can't blame it on tech geeks having nerd rage. I had the misfortune of ordering from them twice on the same weekend. I had to go to paypal disputes to get my money back. So don't wait more than 45 days.

    There were hundereds and I mean hundereds (I see they have wiped their fb wall now) of people complaining of no refunds, lack of stock, failed delivery, lies, no contact, delays, more delays and FAKES. Ed Hardy spelt wrong on a towel for one and the Balenciaga bags were all over here on a thread and The Purse forums

    SS denied fakes until they were blue in the face whole thread http://forum.purseblog.com/deals-and-steals/balenciaga-on-secret-sales-590438.html It was literally consumer power which got that one sorted.

    I can see how people may get done over with fakes, if they don't know what the real thing should look like, unfortunately Balenciaga shoppers are fussy.

    Another thread here http://forums.moneysavingexpert.com/showthread.php?t=2581317&page=2 obviously with a few staff members on there.;)

    I haven't read the whole thread I skimmed it, so if people were saying you were a cynic then you were right to be, I expect many wouldn't touch SS with a bargepole again who have experienced them.

    Like I say over £20 odd of make it up vouchers in my account which I won't spend, they can't even pay me to shop there :rotfl:
  • Issyc
    Issyc Posts: 5,423 Forumite
    So glad that I didn't join!
  • [Deleted User]
    [Deleted User] Posts: 0 Forumite
    First Anniversary Combo Breaker First Post I've been Money Tipped!
    edited 15 December 2010 at 8:05PM
    I can answer a few of the questions on here , I think , as have been using KGB for ages

    Firstly there was definitely an ERROR with sending out the codes as ALOT of people have received the same number code for each voucher instead of individual codes..

    Their e-mail address for London deals is ; customersupport_london@kgbdeals.com as the e-mail on the voucher simply bounces back!

    Or there is a 'contact us' form on their site -

    Their FACEBOOK page is here and they DO respond to queries on there! http://www.facebook.com/kgbdeals.uk

    You can see on there that other people have had the problem with multiple codes with the same number on this deal..

    ( including myself! lol )

    It is not one voucher per person - You can order and use as many as you like .. I used 2 on Secret Sales today but my other vouchers were duplicate numbers too = Definitely a techie error on their part

    They WILL sort it out and issue new codes

    You have to pay postage on this offer ie £4.50 but some sales its just £2.75 I think!!

    If you only got £15 quid as a discount maybe you hit the wrong price in the drop down box which lets you choose a £5 , £10 , £15 ++ amount in case you want to spend say £5 on one sale and the rest later on ( but double postage then - So I'd say spend it all at once!! )

    If you go through the LINK for secret sales on the e-voucher it should take you to the voucher page on there for you to input the code , or try here? ; http://secretsales.com/gift-vouchers/

    You get £5 credit if you refer a friend on Secret Sales so is worth doing esp with those you have bought the voucher as a gift for!

    If anyone didn't receive their code or have deleted it - You will probably have to contact KGB to be sent it out again - They are going to have to send new codes out to most of us who ordered more than one by the looks of it - So sending out your original code won't be a problem

    They have always answered any queries of mine and sorted out any problems

    I don't know much about Top Cashback as usually use Quidco - But any KGB queries - Send them my way...

    Do I work for them , no , am I affiliated with them in any way , no , would I work there , YES - Have been asked to send my CV in , am I a big fan , YES! ... Got loads of amazing deals on there which have really helped me out this Christmas too and I can eat out on the cheap..

    And if you join their Facebook page please do me a favour and say ''give Carole a job''! lol ( I mean it!! )
  • Will KGB do refunds?

    Looking at the Secret Sales website I'm not sure that the items they are selling really do have the rrp's they are showing and after reading numerous articles it seems that alot of their items have been fakes or never sent out.

    I haven't seen any good reviews for them recently, but would love to be proved wrong.
    Comping wishlist for 2017
    1. Family holiday 2. Christmas presents :rudolf: 3. Fishing stuff
    The more you put into life, the more you get out
  • I think you have to sign up to Secret Sales first - Then it should take you to the voucher input page , here ; http://secretsales.com/gift-vouchers/

    Enjoy everyone when it is sorted out!! ... I had so much fun ordering today and working out how much I had saved!

    I got these boots http://secretsales.com/details/?id=152436&col=1865&sub=298 for only £6.50 inc postage and I personally LOVE the look of them , jeans , baggy top , sorted!!!

    These aren't bad either ; http://secretsales.com/details/?id=152435&col=1865&sub=298

    Can't wait to get my new codes!

    Has anyone seen my post on the referrers board here ; http://forums.moneysavingexpert.com/showthread.php?p=38358010#post38358010 by the way! LOL
  • cazzap06 wrote: »

    Firstly there was definitely an ERROR with sending out the codes as ALOT of people have received the same number code for each voucher instead of individual codes..

    Their e-mail address for London deals is ; customersupport_london@kgbdeals.com as the e-mail on the voucher simply bounces back!

    SO DO NOT USE support@kgbdeals.co.uk as it does not work @ the moment!

    I have sent a further email to KGB. It hasn't bounced out.
  • Thanks cazza, it worked out fine for me, I got the black Diesel top for £25 and just paid p+p. I also liked the look of the southpole bag and the set of 3 baskets for £25.
  • fazeypie
    fazeypie Posts: 1,542 Forumite
    I have just received the following in response to my enquiry about having received 2 identical codes
    Thank you for your e-mail and bringing this matter to our attention.
    There have been some technical problems with the distribution of the codes and we are looking to resolve the matter quickly. We will be in contact with the resolution shortly.
    Please contact us again should you require further assistance.

    Kind regards
    Alan
    Your kgbdeals team
    July- coconut body shop body butter, pom bear football, mini johnsons lotion, Sally Hansen nail treatments
  • Cazzap you you sound awfully like the secret sales reps on the fb wall etc. Very enuthsiastic despite flogging deals for vouchers for a crap retailer known to sell fakes.

    Good luck all you are going to need it, can lead a horse to water etc..........
  • kemo_2002
    kemo_2002 Posts: 1,507 Forumite
    urgh 4 vouchers ordered only 2 did tracked and only 1 recieved!
This discussion has been closed.
Meet your Ambassadors

Categories

  • All Categories
  • 343.1K Banking & Borrowing
  • 250.1K Reduce Debt & Boost Income
  • 449.7K Spending & Discounts
  • 235.2K Work, Benefits & Business
  • 607.9K Mortgages, Homes & Bills
  • 173K Life & Family
  • 247.8K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 15.9K Discuss & Feedback
  • 15.1K Coronavirus Support Boards