Inform Halifax about use of card abroad?

bzd
bzd Posts: 121 Forumite
First Anniversary Combo Breaker
in Credit cards
Hi all,

As recommended on this website I have a Halifax Clarity card for use abroad.

Do I need to phone Halifax to say I'm going to be using it abroad to avoid it being rejected or temporarily suspended or can I just go ahead and use it when on holiday?

Thanks for any (relevant) advice,

Ben
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Comments

  • lisyloo
    lisyloo Posts: 29,605 Forumite
    Name Dropper First Anniversary First Post
    Well in theory you shouldn't need to, but it could help avoid problems especially if you are going somewhere unusual or visiting lots of places on a cruise ship.
    Use in lots of different places could be picked up as fraud.
    Personally I always tell them.

    Also take a back up card just in case mag strip fails or one gets lost/stolen.
    If going out close to your base then I would only take what you need (cash for a taxi to get back) and leave the rest in the safe at the hotel. Don't carry your wordly goods around with you.
  • hunsbury0
    hunsbury0 Posts: 275 Forumite
    First Anniversary Combo Breaker
    bzd wrote: »
    Hi all,

    As recommended on this website I have a Halifax Clarity card for use abroad.

    Do I need to phone Halifax to say I'm going to be using it abroad to avoid it being rejected or temporarily suspended or can I just go ahead and use it when on holiday?

    Thanks for any (relevant) advice,

    Ben
    I am going abroad. I rang them & they filled out a "holiday" form.
    It is best to advise them & also take other cards as a backup.
  • Degenerate
    Degenerate Posts: 2,166 Forumite
    Some providers say not to bother informing them, others say they want to be told. Halifax are in the latter category.
  • Biggles
    Biggles Posts: 8,209 Forumite
    Combo Breaker First Post
    Nationwide always say 'No, you don't need to tell us'.

    But most of the others, and Halifax is definitely one of them, do ask that you tell them, and they record it.
  • Colincbayley
    Colincbayley Posts: 579 Forumite
    First Anniversary Combo Breaker
    I have been using a Halifax Clarity card abroad since last year, never told them I was going and I use it regular. Never had any problems.
    :beer:
  • Brodiebobs
    Brodiebobs Posts: 1,032 Forumite
    First Anniversary First Post
    i never told them when i've been abroad, which has been a few times... oddly when used to book a group outing in york (i'm in west yorkshire) they called me to ask security questions as it flagged as fraud!!!?
  • CpdButWhy
    CpdButWhy Posts: 36 Forumite
    Biggles wrote: »
    Nationwide always say 'No, you don't need to tell us'.

    But most of the others, and Halifax is definitely one of them, do ask that you tell them, and they record it.

    Not anymore. They (Nationwide) now recommend that you tell them, and they also provide a specialized page for it on their Internet Banking site.
  • Biggles
    Biggles Posts: 8,209 Forumite
    Combo Breaker First Post
    CpdButWhy wrote: »
    Not anymore. They (Nationwide) now recommend that you tell them, and they also provide a specialized page for it on their Internet Banking site.
    That's new (certainly within the last three months).
  • Venusflytrap
    Venusflytrap Posts: 564 Forumite
    I have the clarity card and always alert them before travels abroad.

    Halifax advised to give at least a week's notice.
  • CpdButWhy
    CpdButWhy Posts: 36 Forumite
    Biggles wrote: »
    That's new (certainly within the last three months).


    More like a half year. I used the page in October.
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