Credit Card Fraud involving Blizzard Entertainment

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  • Sagaris wrote: »
    they have cancelled his card but now I'm wondering if we should close the whole account down?(

    If you need the account, then there is no reason to close the account down. You should be refunded by Abbey and can use you card as normal (new card number when received)
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  • Yes I have had the hit for 3 x $19.99 payments which went out on 4th May. Been on to VISA and they are sending me the form to report and claim.
    I also got through to Blizzard-Ent accounts in the States. They were very helpful and confirmed that I am NOT an account holder but they left me convinced that their procedures are well above board but what I cannot understand is that they require a postcode as well - surely the fraudsters would need the correct postcode as well as CC numbers and verification codes and expiry dates?

    Good job the amounts are relatively small.
  • MarkyMarkD
    MarkyMarkD Posts: 9,912
    First Post First Anniversary Combo Breaker
    Forumite
    I have had 6 x Blizzard transactions - 3 in the US and 3 in France. All identified by Egg as suspicious and refunded without any hassle. Well done, Egg!
  • gem4
    gem4 Posts: 332 Forumite
    I have another thread asking for info on CCBill.com
    It may be the same type of thing. I have a payment on my egg statement to them for £20.25 on 13th May and I've never heard of them.
    ;) debt free...yippee :dance:
  • I have just had my May Credit Card Bill and have 3 Transactions for $19.99 on the 09/05/07, I have never used this company, my credit cards fraud department are taking up these transaction.
    Ensure you check your statements.
    The Transactions are all for the same day, and the description is..
    09 MAY BLIZZARD-ENT*ELECUPGRD 800-595-5499 CA
    (19.99 US DOLLARS @ RATE 1.94)

    09 MAY BLIZZARD-ENT*ELECUPGRD 800-595-5499 CA
    (19.99 US DOLLARS @ RATE 1.94)

    09 MAY BLIZZARD-ENT*ELECUPGRD 800-595-5499 CA
    (19.99 US DOLLARS @ RATE 1.94)
  • Kevoh
    Kevoh Posts: 28 Forumite
    I'm the OP, but haven't returned to this thread since, apologies for the unanswered questions. I last used this card in Feb, it's a spare emergency card and I've closed the whole account. It's an Amazon card issued by Halifax. I've another halifax CC for regular UK use and an Audi (Citi Financial) card for foreign use.

    I have contacted halifax fraud team twice, most recently 2 days ago and after two payments to WORLD OF WARCRAFT CDKE of £14.99. WoW is made by Blizzard Entertainment. I've now requested they close this account, hopefully no more charges can be made.

    The fraudsters are using small amounts that will not raise an alarm. I've read elsewhere that large amounts or amounts like 100.00 will most likely be investigated by default.
  • soreyes
    soreyes Posts: 1 Newbie
    I am a BOA customer and was also hit -

    05/07/07 PURCHASE 9 ON 05/05 AT BLIZZARD-ENT*ELECUPGRD 800-592-5499 CA -$21.64
    05/07/07 PURCHASE ON 05/05 AT BLIZZARD-ENT*ELECUPGRD 800-592-5499 CA -$21.19
    05/07/07 PURCHASE ON 05/05 AT BLIZZARD-ENT*ELECUPGRD 800-592-5499 CA -$21.19

    I am going to call the bank right now and then try blizz. What a pain in the butt!
  • I was hit as well
    05/21/2007 PURCHASE MADE ON 05/19/07 AT BLIZZARD-ENT*ELECUPGRD
    800-592-5499 CA $19.99
    05/21/2007 PURCHASE MADE ON 05/18/07 AT BLIZZARD-ENT*ELECUPGRD
    800-592-5499 CA $21.69

    :mad:
  • Am a BofA client, and have *4* unauthorized transactions. Had BofA kill my ATM card yesterday afternoon, and will take a week or so to get the new one. Also, had to call BofA to file a fraud claim, and it usually takes a day or two to get those charges reversed. Here they are:

    PURCHASE ON 05/21 AT NC SOFT 1 512 2256359 NY -$39.99

    PURCHASE ON 05/21 AT BLIZZARD-ENT*ELECUPGRD 800-592-5499 CA -$21.64

    PURCHASE ON 05/20 AT BLIZZARD-ENT*ELECUPGRD 800-592-5499 CA -$21.51

    PURCHASE ON 05/20 AT BLIZZARD-ENT*ELECUPGRD 800-592-5499 CA -$19.99
  • Sagaris
    Sagaris Posts: 1,852
    First Anniversary Combo Breaker Photogenic Debt-free and Proud!
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    MarkyMarkD wrote: »
    I have had 6 x Blizzard transactions - 3 in the US and 3 in France. All identified by Egg as suspicious and refunded without any hassle. Well done, Egg!
    Well done indeed!
    I contacted Abbey 2 weeks ago and told them, I've tried to get through to the fraud department for 2 days and the phone has been continually engaged :(
    When I eventually managed to speak to someone she said they have been inundated recently, so I would have to wait and see what the result of their investigations were, and whether we would be refunded our money!
    It's not only the Blizzard transactions we have outstanding on our accout, there are 7 transactions on there that we didn't make. :mad:
    Anyone know of a good alternative to Abbey for banking!
    :j Almost 2 stones gone! :j
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