brabantia bins
patrick47
Posts: 1 Newbie
I purchased a brabantia 50 ltr touch lid bin, the catch has sheared off. I contacted brabantia who asked me to look for there logo on the bin.I could'nt find one anywhere, they said the bin was'nt genuine, but I purchased it from Debenhams in Harrow approx 6years ago , any ideas ?:(:(
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Comments
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The only place I can see 'Brabantia' on ours is on the lid.
Don't they come with a ten year guarantee, in which case take it back to Debenhams?Toyota - 'Always a better way', avoid buying Toyota.0 -
They asked me for a photo so they could work out which catch to send. Mine is on the lid also0
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Brabantia have always been very good in the past - would be surprised if they suddenly turned sour!
Good luck getting a replacement though.0 -
https://www.brabantia.com/en/Service%20Parts
have you tried this? you might find a bin that looks like yours and go from there!0 -
The logo is normally on the top of lid towards the back.
Just had a similar problem with a broken hinge and I contacted Brabantia to see how much a replacement would be. They are sending me a brand new lid completely free of charge. This is excellent customer service.0 -
Not another reputable company now getting their once superior products manufactured in China? Surely not!
2002
Establishment of production unit in Zhuhai, China0
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