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Hod do I find out my balance on an O2 phone?

TraceyB_2
TraceyB_2 Posts: 678
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Can anyone tell me the way to find out my allowance balance with an O2 Contract phone?

I know with Nokia its 150 but cant work it out on an O2 one.

Someone suggested 4444 but I think this might only be for PAYG.

Thanks

Comments

  • scottishlass
    scottishlass Posts: 1,971
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    Balance on a contract phone? What network was the Nokia on?
    2020 Mortgage-Free Wannabes #20 £1495.03/£2760 OP
  • TraceyB_2
    TraceyB_2 Posts: 678
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    nokia is on t mobile.

    Maybe balance isnt the best word - I get free minutes and texts and want to know whats left!
  • scottishlass
    scottishlass Posts: 1,971
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    Oh right as far as I know their isnt a number for O2 unless its an online contract and you can log in to the website.

    But I may be proved wrong...
    2020 Mortgage-Free Wannabes #20 £1495.03/£2760 OP
  • scottishlass
    scottishlass Posts: 1,971
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    2020 Mortgage-Free Wannabes #20 £1495.03/£2760 OP
  • bobsie1
    bobsie1 Posts: 88 Forumite
    im on o2 payg and to get my balances i send a text free with the word BALANCE and send it to 20202, not sure about contract phones tho
  • patwa_2
    patwa_2 Posts: 1,542 Forumite
    One of the things I hated about O2, not being able to just dial a number and be told the number of mins remaining like you can on Orange. whenever I call CS they do tell me the remaining mins/texts/balance but their attitude always leaves me feeling like I've wasted their time.

    The online thing doesn't work and hasn't worked for me since last September when i first tried it. I even tried it the day before I requested my PAC to no avail.

    In January I asked about the online problems and was told by the head of the Web Development Team that they had received orders from higher up to stop putting effort into fixing the site. Great!

    So just call 100 free from your phone and ask CS for now.

    H.
    Know me for who I am, not for who I say I am.
  • TraceyB_2
    TraceyB_2 Posts: 678
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    Thanks - have used the freephone number in the link and they have text it through to me.

    Have also sent a text the number bobsie 1 gave and heard nowt yet so maybe it is only PAYG customers.

    Thanks for the 100 number too Patwa
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