Anyone dealt with Arrow Global Before?

Hello. I have been chased by solicitors called Shoosmiths representing a company called Arrow Global for a debt they claim to have purchased from Barclaycard - however, I have heard nothing from Barclaycard themselves, with whom I did indeed have a card. I have never heard of Arrow before. This has got as far as them starting proceedings in the Bulk Court; I have received a Claim Form, acknowledged service and intend to disagree with the claim in full and also ask for the case to be transferred to my local court, all of which I have to do this week to be on time.

Now - I had also written to Arrow saying I had never heard of them, acknowledging NO debt to them, then the 'standard' letter requiring a true copy of the alleged agreement, a signed true copy of the deed of assignment of the above agreement they allege exists etc. and stating their obligation under S189 of the CCA 1974… etc. – with a £1 PO enclosed. They just wrote back now returning my £1 and saying:

“… We do not accept that we are the creditor as envisaged by the above statute. However, we are willing to assist in obtaining that which has been requested. We will now process your request for documentation from the creditor and will revert in due course.

We confirm that all collection activity will be suspended pending provision of the documents. …”

My question is: I guess I should still get the court defence document, and also the request for transfer to my local court, back to the bulk court this week? And state in my defence that I dispute the full amount claimed, that I acknowledge no debt to Arrow (who are indeed the claimant on the form), that Arrow have been unable to provide any documentation referring to the debt which they allege to exist and indeed say that they themselves state that they do not accept that they are a creditor of mine.

Can anyone comment as to whether this would be the right way to act and offer any help or words of advice or warning?

With many thanks in advance from a worried forum member. I see that others here have crossed swords with them too!

Thanks for that link, Fermi - looks to be another excellent site, as this one is too. I am now a 'Beagle Puppy' ( a puppy at my age - lol ).

Well, since they seem unable to provide any evidence that any such debt exists, and also say in writing that they '... do not accept that (they) are the creditor', I should think I do have grounds- don't I? After all, the template letter I used and adapted from MoneySavingsExpert to send to Arrow stated, as per the wording provided here: "As you are aware, a credit agreement that is not properly documented and signed by the customer is unenforceable under the CCA and therefore is a complete defence to any court claim that may be issued."

Regards, the maintopman

fermi wrote: »

Certainly continue to defend the claim if you belive you have grounds.

Might be a good idea to post here for advice on any defence:

legalbeagles. etc.]

Anybody?

Thanks