These days the MSE Forum's so big, it needs its own team to keep it running smoothly and help you get the most out of it. Martin is no longer involved in the Forum's day-to-day operations – that's our job. Of course with so many contributors, sometimes things need ironing out, and we're here to do that, so feel free to get in touch.
We can't help with MoneySaving questions, our job is to keep the forum running.
Still need help?
If you've tried the contacts above and still need help with the forum you can escalate the problem to the Senior Forum Team. If you need help with MoneySavingExpert.com (not forum related), read our Forum Rules, If you're still unsure why you may find the help you need in our Site FAQs. We will ONLY respond if you've already tried a route above and included the relevant reference number from the auto-reply (eg #1234567)
MSE Forum Manager
Darren is in charge of the Forum on a daily basis, managing the Forum Team and working closely with MSE's Legal Team to ensure smooth running, as well as looking at ways to develop and enhance it. He has a background in publishing and a good understanding of media law and social networking, enhanced by a degree in Corporate Communication. See Darren's full bio.
MSE Legal Counsel
Katherine is responsible for all legal issues relating to MoneySavingExpert.com and the Forum. She works closely with the Forum and Editorial Teams to address any complaints we receive and encourage our users to express themselves in a friendly and factual manner. See Katherine's full bio.
MSE Forum Liaison
As Forum Editorial Liaison, Andrea helps answer questions from site users and companies. Andrea also oversees the volunteer Board Guides, relays feedback from site users to the Editorial Team and ensures any companies posting on the Forum do so within our rules. See Andrea's full bio.
There are also individual members of the Forum Team who work part time to supplement the work above.
What about Board Guides? Board Guides aren't part of the Forum Team, they don't work for MoneySavingExpert. They're volunteer users who help us keep the content running smoothly.