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Martin Lewis: Why are energy standing charges so high? What can be done
This is the discussion to link on the back of Martin's blog. Please read the blog first, as this discussion follows it. Read Martin's Martin Lewis: Why are energy standing charges so high? What can be done Blog.
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Heat pumps now have their own forum board
Hi all As a result of feedback from Forumites and Ambassadors, we've created a new board within the Energy section for all things heat pump related. Find it here: https://forums.moneysavingexpert.com/categories/heat-pumps If you have any comments about this change, please let us know over on the 'Site Feedback' board.
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New to the Energy board? Start here
Hi all! If you’re new to this board, welcome! This board is a great place to ask questions about your energy tariff. To help other Forumites give you useful answers, please remember to include details of your annual energy consumption, and the unit rates/standing charge for any tariff or fix you're asking about. How much…
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British Gas Hive Saver Tariff
Interesting developments from BG (Centrica) if you have Hive Heating Plus which you should be able to get more or less free if you Buy at the right time........ When my switch goes through will update with the revised Standing Charges and Rates (Didn't take a screenshot but should have) Both significantly under the Price…
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Octopus - which tariff is better?
Hi i was in a flexible tariff with octopus, and in February I moved to the loyal octopus 12m fixed. Unless I have made a crazy mistake, those prices are better than the new ones in the flexible tariff after 1st April so I think this was a wise movement however, I am considering the agile or the tracker ones, but I have no…
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End User Queries Heat Network
Hi Team Need some inputs with respect to few end user queries related to Heat Networks. BackGround:I am a tenant in a flat. As a part of our moving-in process were NOT kept aware by the LETTING AGENT that the heating & hot water to our flat is via communal system "heat network". Though we were not informed about heat…
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E.on taking my m3 readings as ft3 - higher bills
Hoping someone can advise on this. I submit my meter readings for gas monthly in m3 units. E.on on the bill appear to be running these as ft3 united and converting them to m3 causing an increased cost in my bills. Below is what I believe to be correct (every chance I could be wrong!) vs their calculations. Usage: 138 m3…
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Has anyone had this situation
Hi all, We live in a ground floor maisonette and tried to get a smart meter installed but when the engineer came out he said he wouldn't be able to do anything as our electric supply was connected with the property above us and if he tried doing anything without seeing that everything in the above property was properly…
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MSE Energy Club
Hi Does anyone know if MSE Energy Club is up and running, it states hopefully 4.30 toady but I have been refreshing the page and it is not open. It does state hopefully and they would update on the page if they cant get it running Thanks
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Are there any free boiler grants for (existing) condensing boilers?
Hi - my friend lives on her own and is on ESA benefit, due to long-term ill health. Her boiler stopped working a couple of months ago and she is without any heating or hot water. She's had someone in to look at it, but was told due to the age and condition, it is not repairable. She has contacted a few firms to enquire…
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Is Octopus getting slow ?
I always give Octopus my meter readings on the first of the month. Up to January 2024 a couple of days later I would get the bill online up to the last day of the month of January. I have noticed my January bill was dated 6th February and the bill was later than usual. Now we are March 5th. My DD was deducted from my bank…
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Octopus energy smart meter issues
My elderly Mum is trying to obtain a refund of her £500+ credit on her account. Unfortunately, Octopus have not had any correct readings since September 2023 so are refusing to refund until her billing is up to date. They say that there is a nationwide issue with a certain type of smart meter producing readings the wrong…
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Aga and Freezer
Am getting a new freezer - is it likely to push up my energy bills if I put it in the same room as my aga (which is on all the time)? I could put it elsewhere.
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octopus forcing smartmeter
Hi guys love this site! A guy came round to read our meter first time in yonks. He was reluctant to show ID, but did eventually. He went to the meter cupboard and knelt down fiddling around for ages, so we guessed he wansn't just reading the meter. We told him we don't want a smart meter, but he didn't reply. Then we got…
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MSE Guide - Electric vehicles
Hi all, We have new Electric vehicles guide, and we'd love to hear your feedback. If you haven’t already, join the forum to reply. Thanks for your help, MSE Andrew
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Octopus Debt Arrangement to Pay on Credit Report
Credit Karma have just sent me an email stating Octopus have entered into a debt arrangement to pay for my account on the 16th February. I've gone on and November has no data but December has an A for this arrangement. (The account balance shows £0 on my report) In November I paid my October bill and left my account £9 in…
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Gas Meter Still Increasing Whilst Gas Isolated (Siemens/Landis+Gyr E6S)
Hi, I'll try to keep this short but can provide more details if required. Setup: my house has a Gas boiler and a Gas fire. My gas meter is old: Landis + Gyr E6S. It is not a smart meter. My boiler is Worcester Greenstar 42CDi serving underfloor heating downstairs, radiators upstairs and domestic hot water. In August last…
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Octopus Energy "System 7" electric smart meter reading problem since October 2023
I have a dual fuel contract with Octopus Energy however Since October 2023, whilst they have billed for the gas usage the have been unable to split the day night usage on my electric smart meter and have not charged anything for the electricity. I have emailed and phoned and found as on another thread that the service is…
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Octopus Tracker
I just wondered about people's experiences with this tariff and whether they feel they are winners or losers. I got a quote from them yesterday, and I have to say I find the numbers highly misleading. The figures are very attractive, beating even the good fixed rate tariff I got from Avro, but presumably based on an…
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I have solar panels but don't fully understand how it works
I have recently moved into a new build council house. As the house is brand new, solar panels were installed from the very start. I have figured out how to use the website and app and understand how to see how much the panels are generating, and how much charge is on the battery. On a day like today, the battery reaches…
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British Gas credit use (cost + debt), had enough for 4 years so considering court action.
Hi GAS ONLY METER WITH BRITISH GAS. I'll try and keep it brief and my issue has been ongoing for 4 years and there is a lot that has happened in terms of communication. I had some medical conditions from the end of 2018 and was incapable of work etc (I have threads on here for these) and built up a debt of approx £1,550…
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Blank smart meter
My gas smart meter is blank and won't display anything when I press the buttons. It's been like that for 7 months. British gas have finally agreed to give me a new meter, but how will I know what my usage is? I don't trust British gas to estimate my usage. Does the meter keep recording usage even if the display dies? Can I…
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EON Drive fixed V2
I have recently purchase an EV (Mustang Mach E) so I am looking at my options for which energy tariff to be on. I am currently with EON, on their Next Pledge V3 deal which runs until December with a £25 exit fee per fuel. I have an EON smart meter installed. I am currently paying 26.88p per kWh for electricity that will go…