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Flight delay compensation successes
Have you managed to successfully claim compensation for a flight delay? Please let us know how much you were compensated and how you managed it.
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Flight Delay Compensation Sticky
✈️Here are some threads you might find useful: * FAQ's to flight delay compensation queries * Compensation for delayed flights Discussion Area * Guide to Claiming Flight Delay Compensation * Flight delay compensation, US and Canadian Airlines * Flight delay and cancellation compensation, Ryanair ONLY * Flight delay and…
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Please read before posting! Please post in the existing threads rather than starting a new one!
Please post in the relevant thread for the airline you are claiming for rather than starting a new thread. There is one thread for each of the popular airlines, any others are in "all other EU airlines", "US & Canadian Airlines" or the "Non-EU airlines" thread. If you scroll down or search the forum you will find the…
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Airline Agreed but not yet paid compensation - Corendon Airlines
Back in September Corendon Airline agreed to pay compensation for delayed flights from July. They said it would be paid into my bank within 6-8 weeks. It is now 4 months and still nothing. They are ignoring all my emails & when I called they gave me a separate email address to use and they came back to me to say they…
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Maleth Aero flight delays (MLT1972 LGW- Barbados 6th January) & others delayed FROM a UK airport
Hi All I am opening this thread for passengers on any Maleth Aero flight that has had delays 4 hours +. (the flight I was on was MLT1972 on 6th Jan 2024 LGW - Barbados) The intention is not to go into the details of the flight/s delays or to criticise Maleth Aero/P & O. Just to keep track/discuss everyone's compensation…
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Problems with the Pakistan Embassy re Visas
My ralations from Trinidad and Tobago were booked to fly from London to Pakistan the other day. The Pakistan Government website clearly shows that Trinidad passport holders do not require a travel visa. That said, upon checking in with Qatar airlines at Heathrow airport they were unable to fly and were told that Pakistan…
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easyJet cancellation expenses
easyJet cancelled a recent return flight after a long airport delay- the cancellation was due to a technical issue with the plane. The cancellation was at 2330 on the Saturday. We were informed by Swissport to use the app to rebook onto a new flight. The next available flight was on the Monday. We had to be back in the UK…
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Compensation for delayed flights Discussion Area
This discussion relate to the Flight Delay Compensation guide. Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide.
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Flight delay and cancellation compensation, Ryanair ONLY
MoneySavingExpert Insert October 2017: This discussion thread is linked to from our Flight Delays Compensation guide. Please read that for full help. You might also like to read our Ryanair wrongly denies passenger compensation for cancelled flight news story Other related MSE Guides: 20 Ryanair Tricks
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KLM journey from hell.
We have just arrived in Bangkok after the journey from hell. The flights were booked directly with KLM. Newcastle to Amsterdam, then Amsterdan to Bangkok. Leaving Newcastle at 13.40 Tuesday to arrive in Bangkok 9.30 Wednesday. The Newcastle to Amsterdam flight was deayed so the Amsterdam to Bangkok flight was missed. KLM…
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Emerald Airlines - ignoring my claim.
Long story short, flight BHD -> LBA cancelled on 11 Sept 2022 due to 'Technical Issue' just as we were about to board, we were moved to another flight the following day (around 21hrs later) and put up in a hotel by AerLingus. We are a family of 4, daughter (5) missed a day of school because of it. I raised a claim via…
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Guidance with Lufthansa
Hi there, I recently flew from San Francisco to Edinburgh, via Frankfurt which I booked through Lufthansa. The San Francisco to Frankfurt leg was operated by United, but the latter leg was Lufthansa. The San Francisco - Frankfurt flight was delayed by an hour and as a result I missed my connection to Edinburgh. I was…
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Maleth Aero flight delay
We travelled on flight no MLT1105 on 24.2.23 Manchester to Antigua delay 10:46hrs. P&O have emailed today advising they will not be compensating and to contact Maleth Aero who are not responding to our emails following the completion of our flight compensation form we were given on the ship . Thank you for this thread and…
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Wizz Air - Flight cancelled in error
Hoping someone can advise the best course of action before I raise a complaint via Wizz Air's ADR scheme. I booked return flights (19 June 2024 to 23 June 2024) but the outbound flight was subsequently cancelled by Wizz Air and I was offered a refund, credit or new outbound flight on 20 June 2024. I declined both options…
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Flight Delayed by 4.5 hours - Ryanair website claims not eligible for compensation
As the title says our flight to Vienna was delayed 4.5hours, yet the Ryanair website claims we are not eligible for compensation. Is this a standard Ryanair ploy or can there be a reason?
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EasyJet rejected claim - 'severe weather'
Hello all - hoping someone can offer advice regarding a rejected claim. EasyJet state that my flight was cancelled due to "strong gusting winds" causing a hard landing, and this counts as "extroadinary circumstances" because this includes "severe weather conditions". You can find their full response quoted below. I don't…
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Denied boarding , cancelled new flight . 18hrs + arrival delay
Hi , a recent return flight to UK from Spain . On arrival at check in Jet2 had transferred us from LS XX8 TO LS XX80 . Both had the same departure Time . 21:00 LSXX8 Departed at 22.30 approx . LSXX80 was Cancelled . We were take. To Hotel overnight and brought back to airport the day after for new Flight LSXX80 ( SAME AS…
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Missed connection due to slightly delayed flight
Hi all, I missed a connecting flight due to the slightly delayed arrival of the first leg. Am I entitled to any compensation? Both flights were with KLM. My LHR-AMS flight was about 10 minutes late arriving in AMS, and KLM sent a message at 10:53am (i.e. even before we'd landed) stating that I'd missed my connecting flight…
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EU261 care when stuck on the aircraft
Several times now I have been delayed by more than 2.5 hours (but less than 3 hours) being stuck on the aircraft sitting on the airfield. The situation is usually like this: 1) the flight is delayed because incoming flight is delayed; 2) boarding begins with 45 minutes - 1 hour delay 3) then some issues arise: we missed…
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British Airways booking - JAL flight cancellation - Who should pay compensation?
Hi, in dispute with BA and would appreciate any help on this matter. We booked a flight with BA from LHR to Kumamoto Japan, via Tokyo over Christmas and New Year. BA served LHR to Hanada, Tokyo, and JAL served Hanada to Kumamoto. On the return JAL served both legs. Due to the aircraft collision at Hanada on 2nd January,…
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BA missing payment
I had a flight to New York cancelled at xmas, I put in claim for delay and incidentals, BA agreed the claim and paid one sum of delay compensation, and the sum for incidentals, however, there were two of us on the flight, so the other sum of compensation has not been paid. I have tried a couple of times on their own online…
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British Airways cancellation compensation
I'm trying to send my completed BA online claim form but after three attempts over a couple of hours, the form still won't send, it sayd 'Sending your case' but it never gets sent. Any advice please?
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Business Flight Delay
Quick one (hopefully) - I was travelling for business and my flights booked and paid for by my companies travel service. One of my connecting flights was delayedby more than 4 hours (leaving an EU airport) and so resulted in my arrival at 3am instead of 1030pm. This meant I had just 3 hours sleep before having to leave for…