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Broadband & Internet Access Sticky
⌨️ Here’s a useful thread from this board: * Find the cheapest broadband discussion thread 💻 Here’s some great relevant content from MoneySavingExpert.com: * Broadband Unbundled * How to find cheap broadband deals * How to improve your broadband speed & free speed test tools * Broadband haggling * Mobile Broadband *…
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Using BT Email after changing to a new Broadband provider
If I cancel my BT Broadband service for a new provider will I still be able to access by BT Email account and therefore retain my BT Email address and access incoming emails as an external non-BT customer? Are there any other considerations? Looking forward to your advice.
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Why I decided not to move to Onestream
I looked at moving to Onestream, but decided not to, for a couple of reasons. I was one click from signing up, but: 1. Router cost. An extra £3 a month on top of the price advertised on the MSE comparison site. That eats up most of the apparent price advantage. That's all a bit underhand. I could buy the router Onestream…
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I successfully cancelled Virgin Media broadband. Here is the story.
I understand that Richard Branson do not want so many people to leave his VM wonderland and it may take several months to disconnect. To save your time: I told them I'm moving to another country. They stoped transferring me to another agent and cancelled my contract. My story: I got VM broadband & TV package but I found no…
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BT fibre 1
Interested to know what members who are paying for paying for basic fibre 1. Am now paying £24.88 but when contract ends, it will be over £30. Would like to stay with bt but there are more competive prices if I switch. Thanks
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No Virgin Email access this morning
anyone know what's going on with Virgin today I tried to log into it and I can get online OK but as soon as I try to access my Virgin email account it just whizzes a download to the top right hand corner of my screen, and when I click on its just blank so I cannot access my emails at all which is a nuisance as I'm in the…
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Moving from Gigaclear?
We're in a rural ish location. And had Avonline/Gigaclear install full fibre in the area a while ago. I signed up to the deal of 200mbps for £17 per month. We're out of contract from next week and the price jumps to £41. I was hoping to be able to shop around now the fibre is connected. But when checking with other…
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County broadband
Hi, Hopefully someone can help advise me. I am currently seeking legal advice however... Countybroadband have installed wires on a utility pole on my property. They have given a million and one excuses why they feel they can but essentially they trespassed on my property installed their infrastructure and are now refusing…
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Virgin Media bundles
I took out an 18month virgin media broadband and TV bundle for black Friday 2022. Its due to come to an end. I currently pay £38pm but it is due to explode to >£180pm for the package I have (virgin TV with all Sky Sports and BT Sports), netflix, disney plus. Clearly I don't want to pay the £180pm. When is the best time to…
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Can I switch provider while there is an outstanding complaint?
I have a question but if I start to tell the story I will ramble, so the main points are below: * Currently with BT for broadband which is out of contract * Phoned them end of Feb to try and negotiate a better deal * Got a deal but price would have increased on the 1st March, so advised by BT to call back after this date *…
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Toob any good? Offering 900 Mbps for £25pm
Had a rep knock on the door the other day who made me aware of this offer. We're currently paying £40pm for the same thing with Giganet. The £25pm offer with Toob is for 18 months, and offer ends 15th May 2024 (so not long to go). Wanted to share as it seems like a deal too good to be true compared to other broadband…
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Temporary Internet access?
Hi all My dad will be visiting the UK for 2-3 months soon, Hull to be precise, staying with my gran who fits not have Internet. He's going to need Internet for this time for his laptop but I'm struggling to find a solution, any ideas? We can't lumber my 99 year old gran with a 2 year contract.. Thank you so much in…
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Cuckoo - Home Telecom Contract & Speed Issues
Anyone had any issues getting a copy of their contract since Cuckoo gave some of their customer base to Home Telecom ? Also anyone finding an issue with their broadband quality since transferring over ? Despite being on a 12 month contract do I have a penalty free right to cancel if they can’t guarantee the same speed &…
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VirginMedia and moving house ?
Hi all, i am in the luxurious position of having on my doorstep.. FTTP BRSK VM Im out of contract with vodafone FTTC and they have hiked the price this month to £32 for upto 75Mb downstream To be fair i dont need a bigger capacity then this, its the price thats the problem. That also includes a landline. I can chop them…
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Broadband deals out there …
Hi Everyone, Just a bit of help needed I and in a two year contract with about 19 months to go paying £36 for 47 speed broadband and anytime phone calls which I use often but as it’s gone up so much recently is the a good deal considering the broadband speed and using my landline quite often as I’m retired and it is just…
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EE router
Have I read this correctly, that a router can perform better at 5gb than at 2.4?And if so, how do I get into the router to check?
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Sky Broadband - Existing Customer
I'm currently with Sky and have both TV and Broadband Superfast (around 50mb).* Sky TV is in contract until December 2024 * Broadband is out of contract I'm keen to upgrade to faster broadband, and the best the retentions team can offer is £36 per month for 500mb Ultrafast Plus. I can see that this is being offered to new…
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Broadband 2024 Annual Price Hikes
I just received an email from Vodafone advising they will be grabbing an extra 8.4% on my monthly debits for their broadband - which is half way through my 24 month contract. I decided to warn them they are breaking our written contract and thereby giving me the right to cancel without penalty. I sent my warning to several…
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MSE News: Shell Energy broadband customer? You'll be moved to TalkTalk in the coming months
If you're a Shell Energy broadband and home phone customer, you'll be automatically transferred to TalkTalk in the coming months, following the sale of Shell Energy's UK business. But there are NO changes for now and you should keep paying your bills as normal. Read the full story: MSE News: Shell Energy broadband…
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Vodafone…never ever ever again
Was with bt for years for broadband however latest contract expired and new one was far too dear so I looked on here and Vodafone had a decent deal. But I should have known after my mobile experience years ago. Vodafone failed to put in a start order to open reach apparently so now I face an unknown time without…
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Shall I upgrade my BT BB to EE?
Contract due to expire next Monday, keep getting me email asking me to upgrade to BT EE and the price seems more expensive. Can I just stay with BTand not upgrade to EE? Also considering to go with Vodafone. Any recommendations pl for cheap BB essential? Thanks