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Golf club subscriptions
Hi, I've paid in advance for next year's golf su scriptions, they don't start till the 1st May 2024, I now can't play, can I get my money back as I it has not started yet, thank you
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Isis Solar - Free Panels - something fishy going on?
We were one of the many households that jumped on the ISIS Solar bandwagon back in 2011 and had free solar panels installed. We are just coming to sell our house, and I've found out that ISIS Solar have gone out of business, so in theory ownership of the panels should revert back to me. However, I've been doing some…
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Amazon closed my account, I am totally perplexed and can't speak to a human or chatbot
I realise (having looked at threads on this site and others) that there is no consumer right to have an Amazon account but my husband and I have both been told that our Amazon accounts have been terminated due to misuse of services. We are totally perplexed as to why and I don't recall seeing an email which they said I…
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Paying for poorly fitting new dentures
Dentures were fitted on top of newly extracted teeth. upon the anesthetic wearing off it was apparent that they are crooked with teeth on one side too short to enable chewing. My private dentist is now charging me for making a second set. Should they be charging me when the original one was badly made? Surely if there is a…
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Sumup text receipt
I keep getting text receipts from sumup for purchases I havent made, no one is using my bank details as the money for these purchases don't come out of my account, is it just a case of wrong phone number?
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Expensive Jacket from Outlet Store - Faulty
Hello All, Would like to engage on your expert views. I purchased a jacket from an outlet 2 weeks ago, however I have discovered the threading coming loose at the cuffs and on one cuff the lining has now come loose so there is a hole. The T+Cs for the outlet purchase is only exchanges or credit notes for returns within 20…
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Foreign object in supermarket food - who to report to?
After some advice. I don't want to go into specifics here but I found a large item within a food product this evening, which was purchased from a major UK retailer. Can anyone tell me my best route on reporting this to a higher power, beyond the retailer? This is not my first bad experience with said retailer but…
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Car issues
About 10 months ago I purchased a car off a private seller off Facebook market place. After two weeks it had an engine management light with an issue. I tried to contact the seller but they said they could not help. Following trying to repair the car, the garages discovered the car had been remapped. This was not disclosed…
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Advice re invoice for "extra works"
Dear All, Would be grateful for your advice regarding a log burner installation. The Surveyor/Engineer came to the house and priced up the log burner and the mantel etc. We also asked about having our TV mounted above the mantel and associated wiring done etc and he agreed to all this. The works took place and the…
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Muscles com subscription charge scam or just misleading?
Hi we had a call from our bank last week to say they had detected unusual activity on our account. It was a legit call but what we found really worried us. Turns out a company by the name of musclescom had been taking a monthly subscription charge (which looked like just a debit charge) for the last couple of months…
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Company did not provide good paid by bank transfer
Please could you give me some advice on how I can reclaim money paid to a company via bank transfer because they haven’t provided the goods. Theres also an issue with the way the company was set up. Company A was liquidated - whole process took 2 years. Company A appeared to be a reputable business but lost money…
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Constant problems with Dacia Duster bought from new
We have had our car from new for 3 and a half years. It has done 22,000 miles and after a recent diagnostics test due to the warning lights coming on we have been informed it needs a new engine. We have a full service history with the dealership we bought it with cash from. Additionally last September we had to have the…
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FPN for Littering Offence
Hello, I am looking for advice regarding a letter I received from Newham Council regarding a littering offence. On the 28th March 2023, I received a letter from the Waste Enforcement Team for Newham Council quoting the Police and Criminal Evidence Act 1984 – Interview under Caution under the Environmental Protection 1990…
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Overstock duplicate order refund
The short version is that I placed a triplicate order on Overstock for an item that costs £500 with shipping and duty because their website was playing up and they refused to stop the second and third shipments and are now telling me I'll have to pay the original and return shipping. I'm now wondering whether to refuse…
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Vehicle distance sale rule
After some advice, please. Purchased a vehicle from a dealer on 30/03/2024, the vehicle was listed on Auto Trader and their website. Agreed a deal with my part exchange and to have the vehicle delivered all via email - deposit paid over the phone balance to be paid on delivery. The vehicle in question has a rattle coming…
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Section 75 - advice needed for house build
Hello MoneySavingExperts! I am currently deep in a very fortunate and very stressful project to self build a new family home. Before you ask, the answers to all of your grand design bingo questions are "yes". My wife is pregnant. The build has been delayed until after baby is due. We have fallen out with one contractor.…
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What’s my chances?
Our hoover washing machine was purchased eighteen months ago from curry’s, unfortunately it’s starting to leak and making a loud rattling noise. Do we have any repair rights either with curry’s or hoover. Unlike me I don’t think I activated the 10 year guarantee. I did phone an independent repair guy and he informed me…
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B&Q Damaged Goods
I received a delivery of flat packed bedroom units from B&Q about 6 weeks ago. On opening the boxes several parts of the units had damages. It was obvious that the damage was caused during manufacture not during transport. I contacted B&Q the same day & sent them pictures of the damages. Despite several emails & several…
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chair different to expected
someone i know bought a recliner chair from a shop that didnt have one to try out but had the sofa to check for comfort but when the recliner was delivered it was uncomfortable with wooden slats, is there any comeback for a refund?
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Music Magpie - unfortunately, this order has been confirmed as fraud
Evening all, I am after some advice please. I sold my wife's Samsung Galaxy S20 5G to Music Magpie but they are refusing to pay me now. I sent the phone off and used the QR code they provided, a week passed and I heard nothing so I chased. They come back to say they have not received the item and to provide the tracking…