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Martin Lewis: Why are energy standing charges so high? What can be done
This is the discussion to link on the back of Martin's blog. Please read the blog first, as this discussion follows it. Read Martin's Martin Lewis: Why are energy standing charges so high? What can be done Blog.
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Heat pumps now have their own forum board
Hi all As a result of feedback from Forumites and Ambassadors, we've created a new board within the Energy section for all things heat pump related. Find it here: https://forums.moneysavingexpert.com/categories/heat-pumps If you have any comments about this change, please let us know over on the 'Site Feedback' board.
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New to the Energy board? Start here
Hi all! If you’re new to this board, welcome! This board is a great place to ask questions about your energy tariff. To help other Forumites give you useful answers, please remember to include details of your annual energy consumption, and the unit rates/standing charge for any tariff or fix you're asking about. How much…
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Octopus - Monthly Direct Debit Query.
I have recently been migrated to Octopus, no major issues to date. However, a small concern is niggling me. I pay my bill by monthly direct debit in full, upon receipt of the bill. My last bill arrived late March, and was paid in early April via DD.I On April 01 new tariffs were introduced, and in line with consumer…
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E.on next final bill warning
recently I switched the energy from eon next to other engergy company. A three weeks later, I got eon next a gas bill said I paid less for the last two years totally 1500 pounds. But the last two years, i submitted readings every month and according to the smart meter reading to paid the fee every month. I told the company…
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Can a Smart meter be installed flat (horizontally)?
I want a Smart meter but have limited space and a Smart electricity meter + comms device won't fit vertically on the wall, but it could do if it was laid flat. Is that allowed? I have contacted my provider's 3 times but can't get an answer.
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How Long to Wait When Meter Usage Data Not Being Sent?
I've only had my smart meter for a few months, but I've noticed no data has been sent to my supplier (or seen on Loop/Hugo or n3rgy/Guy Lipman site) since around 3am yesterday morning (so over 30 hours ago). This is for both gas (EDF) and electricity (Octopus). Usage data is showing on my IHD for both. At what point should…
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Advice needed
I'm with Octopus Energy (from when they took over Shell a few months ago), just received last month's bill and they have entered a meter reading incorrectly and added £1700 to this months bill. I've emailed them 3/4 times to get this corrected and I've been met with just total incompetence to the point I am absolutely…
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Exit fee if moving to same suppliers new tariff
Electric only with EonNext I'm currently on the Next Loyalty Fixed v4 paying 29.3 per kWh and 47.94 per day I know if I change supplier there is an exit fee, but is there also an exit fee if moving to one of their other tariffs?
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Flux from April?
It's tariff change time approaching again. Has anyone who stayed on Flux over winter had an email telling them what the new prices will be from 1st April? Just wondering if it'll be worth switching back from Agile...
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Total Heating Total Control (THTC) all electric home tariff monopoly by OVO (formally SSE)
I've been tied into an SSE Total Heating Total Control (THTC) all electric domestic tariff since moving into my modest 3-bedroom detached bungalow in a rural coastal village of NE Scotland since 1997. Over the years I have upgraded the heating (Quantum storage and Monteray panel heaters), water heating storage, double…
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Business electricity rates - too good to be true?
Hi, apologies if this should be in the small business section, I wasn't too sure. I am currently on deemed rates for my first new business premises. I have been looking into contracts and my current provider's rates would be more than the deemed rates. I am a low user >1000kw per year so the standing charge would be high.…
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Standing Charge for uninhabitable property
Hi, I'm in the process of renovating my house and am living elsewhere. There delays due to COVID and now the cost of materials and labour. I had to take edf to the ombudsman in 2022 to waive the standing charge and now edf have come back saying they've updated their system and do not waive standing charge anymore. The…
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British Gas DDM increase
HELP! My B.Gas electricity usage is pretty static, not using electric for heating or cooking. At the end of February I was £107 in credit with a monthly DDM of £35. Yesterday I received an email from B.Gas stating that from May my DDM was increasing to £90 per month! So I asked B.Gas why? I have spoken to two 'customer…
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Electricity Bill Estimate vs Actual discrepancy?
I hadn't taken a meter reading for quite a while due to cancer and not being in the property. I received a bill for £950 based on estimated readings over 7months. I paid £450 and a few days later submitted a meter reading of 337 units more than the actual reading. This, spread over the last months of estimated reading…
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Issue with British Gas bill under old billing system, can't get it fixed on new billing system!
For context my parents do not speak English and aren't very tech literate, so I often times can only help them with bills (e.g. pay or dispute) once they themselves know the issue exists and check their emails. They had a bill for November 2023 that they only told me about in January 2024 from British Gas, but they said it…
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octopus tracker
Morning everyone, just wondering if anyone has advice on weather to switch to Octopus Tracker? im with Octopus now on a fixed loyalty tarriff but wondering if i can save any more. Elec .2485/48.66sc use 2700 a year and gas .0579/27.47sc use 7600 a year. Looking on the web page says tracker rates are 13.32/53.94sc and…
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Charged imperial on a metric meter
I have just discovered that I have been charged imperial on a metric meter since 2013! It would seem that Npower, who changed the meter over, did not register it on the national database and therefore I have been billed wrongly for over 10 years. I read my meter every month but was unaware of the differences. The only…
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EDF leccy smart meter stopped reading
I received the statement on the 12th for gas, all correct with the tariff change end of March, but there was nothing on electricity. Just checked my account and leccy smart meter hasn't sent out anything since 12th March. The numbers do run in the meter, looks OK except the text Load Limit Status Inactive looks like…
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Retrospective changing of tariff on Heat Network
Hello, We are leaseholders and our energy is provided by a Heat Network by With Energy, who are part of Pinnacle Power. Our apartments are managed by the management agent Rendall and Rittner. Myself and approximately 600 other leaseholders received the following in a communication from With Energy on 28th April 2023:…
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Energy news in general
For GENERAL observations and information not related to specific suppliers.
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Octopus Agile
Is Octopus Agile worth changing to if all you can change to cheap hours is dishwasher and washing machine
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Extremely High Gas Usage
Hello, We are in a 4 bedroom detached house - 30 years old. Loft insulation is so-so. We have a 7 year old Baxi boiler that is serviced annually. Most of the 11 radiators do not have TRVs. The thermostat is in our (cold) entrance hall. Apart from the boiler we have no other gas appliances. We have already been in touch…