-
New Song Played On British Gas Call Waiting?
Hey, if you call 0800-048-0202 (number for BG) Press 2 then 0 to be put on hold. You hear a brief message then the song begins to play. It's a guitar, piano, violin song. I'm pretty sure I've heard it somewhere before long ago, but I couldn't put my finger on it. Perhaps someone here could help? :)
-
Economy 7 meter i didnt know i had, is a big issue with my supplier
Call me green but I didn’t even realize that there were different types of electric meters until Sunday. It wasn’t until my supplier told me that the meter reader got the total mixed up for the night rate with my economy seven tariff. I explained that I wasn’t aware I was on an E7 tariff and when I signed up through energy…
-
Need your help
Evening one and all, As the title suggests, I need your help. Yesterday, I moved into my new home, and am starting from scratch. I have looked at Moneysupermarket, answered the questions, and it assumes I am switching, but I have nothing to switch from, this will be a brand new account(s), does anybody know where I can…
-
Can Npower force us to pay £250 a month?
Due to various errors on their part, (not reviewing our direct debits for over a year meaning we underpaid for a significant time with our realising, !!!!-ups when moving house and switching suppliers, rising prices etc etc) we have been informed we are around £2000 in arrears. We currently use around £120 of gas & elec…
-
Scottish Power Billing Problems
Hi all, We need some serious help with Scottish Power, we have been living in this flat for 16 months and from the moment we started renting we set up our Gas and Electric with Scottish Power. Warning signals went off when they told us we didnt have Gas in our flat despite us showing the "Meter Readers", that would come to…
-
Npower moving me from Sign Online 19 to Standard variable online tariff Go Save
My Sign Online 19 gas & electricity tariff comes to an end on 30 September and they are automatically putting me on to the Standard Go Save tariff. My question is, should I accept this or move myself to say Sign online 23 I pay about £40 monthly by Direct Debit and do everything online, so I should be entilted to the £100…
-
estimated gas/electric bill for single person 1 bed flat
I am filling in a budget sheet and I need an estimated monthly cost for gas and electricity. I am a single male and will be buying a 1 bedroom flat with gas central heating, electric oven, gas hob. I would say I'm a light user. Any ideas what my average bill will be approximately?
-
Electic meters any use?
I had thought about getting an electric meter, to measure the consumption of things plugged into sockets. Anyone do this, and has it led to a change in way you use appliances?
-
pay as you go electricty
hello everyone, hope someone can help me with this just wondering has anyone here switched to a pay as you go electricty meter recently? its something im considering as a way to save some money and just wondered what people experiences were - did you save money or did it cost you more? i know everyones electricicty…
-
utilities warehouse
We have been contacted by utilities warehouse who promise to save us money by combining all our utilities bills plus phone, broadband etc into one bill. has anyone had any experience of them?
-
card fail 35
Hi am wondering if anyone could shed any light on this situation??. I have a gas meter with scottish power, and earlier today I put the heating on as normal and then later on went to check how much was on the meter. when it states emergency in use, but neither I or my boyfriend has pressed for the emergency to come on. So…
-
Me and Scottish Power.
Scottish Power Emailed Me to tell me My Direct Debit had been revised and was now £91. It was £50.28. I was livid with the over 80% rise so sent this email:- My new direct debit payment is a rise of over 80%. I have complied with information requests. I have paid on time. This is a proper p!$$ take and the sort of behavoir…
-
EDF Energy - no gas only option?
Uswitch tells me I can save £120 a year by switching to EDF Energy standard gas only tariff, because they haven't hiked prices yet unlike everyone else. But on uswitch and all the other comparison sites I can't switch online to EDF. So i tried their website, and all I can find is dual fuel or electricity only. Some big con…
-
I complained to EDF, they said NO. Help
Hi all I joined EDF in 2009 and originaly complained about them because they promised me 1000's of Nectar points and then gave me 200. Ok so they paid me some more points and also gave me £42 I recently started to read mis-sold and realised i was robbed and so I complained again. I also complained because I called them 2 x…
-
Where do i complain?
I contacted British Gas regarding a smell of gas at my property i isolated the gas at the main gas tap as suggested by them, and within an hour i had an engineer at my house.He did no gas test to check for a leak but did turn off the gas tap to my boiler,(as that is where i could smell gas},and put my main gas tap back on…
-
comparing chalk with cheese?
Hi eon gas tariff terminology: first unit rate then next unit rate edl gas tariff terminology: daily standing charge then unit rate The above results in making price comparison very difficult Is this classic confusion marketing? Are they breaking any regulator requirements for clarity? your advice please Clifford
-
EDF, arrears, standing order.
I am in arrears with EDF and i would like to pay by standing order. I have tried to request this info but the advisors bang about pre-pay or direct debit and i am interested in neither. Does anyone pay via standing order and know the details so i can set it up? Its just inconvenient having to remember to make the payments…
-
Convert from Prepaid to Direct Debit
Hi All, Need a help urgently. I recently moved in to a house where the previous owners had prepaid gas and electric but I prefer Monthly or Quarterly billing. When I am going online to change there is no option to change the meters from prepaid to Direct Debit. I have tried speaking to Npower and British Gas but they want…
-
British Gas cancellation fee free to standard users?
I read somwhere that it's free to cancel if you have the standard tariff is this true I can't anything to help me online. Thanks
-
Optimal Boiler Settings
Hi I was surprised not to find any info on this topic on the MSE website so I did a little investigation and testing, thought this might be of interest. It relates to gas central heating with an old boiler, and hot water tank. 1. Is it cheaper to have the heating on all day (tick over) or heat up from scratch again morning…