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Martin Lewis: Why are energy standing charges so high? What can be done
This is the discussion to link on the back of Martin's blog. Please read the blog first, as this discussion follows it. Read Martin's Martin Lewis: Why are energy standing charges so high? What can be done Blog.
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Heat pumps now have their own forum board
Hi all As a result of feedback from Forumites and Ambassadors, we've created a new board within the Energy section for all things heat pump related. Find it here: https://forums.moneysavingexpert.com/categories/heat-pumps If you have any comments about this change, please let us know over on the 'Site Feedback' board.
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New to the Energy board? Start here
Hi all! If you’re new to this board, welcome! This board is a great place to ask questions about your energy tariff. To help other Forumites give you useful answers, please remember to include details of your annual energy consumption, and the unit rates/standing charge for any tariff or fix you're asking about. How much…
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Devastated: Hot water cylinder flooding house any day now and no money for replacement
My hot water cylinder has started to fail (very rusted and leaking from the bottom). A plumber has had us turn off hot water etc. because it is likely to completely fail any day. We don't have any money to pay for a new one because I'm unable to work due to a neurological disability. I am on full PIP, my wife is my…
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IHD electricity usage 1/1000th of what is should be
My IHD from British Gas is showing my daily electricity usage as 1/1000th of what is actually is as in it says I used typically 0.015kWh of electricity per day when it should be 15kWh. Unfortunately I am billed for the 15kWh. I have tried another IHD from Glowmarkt and it has the same issue and on discussing the issue with…
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Octopus Agile
Is Octopus Agile worth changing to if all you can change to cheap hours is dishwasher and washing machine
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Eon standing charge help needed please
When we moved in to our house in December 2006, we were told by the previous owner (an electrician) that there had originally been under floor heating which had a separate meter to the general electric meter. When the under floor heating was removed, the meter was disconnected. When we moved in we made enquiries about…
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Exit EDF early
Does anybody have any experience of switching tariff with EDF early within the 49 period? They advised that my Total Fix May 24 was well within the 49 days now so I could switch with no fee so I've just switched to their standard variable. However they are now trying to tell me that changing to the standard variable will…
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Octopus ASHP
Well, what can I say. Great service, lots of it, but issues are not getting resolved. OCTOPUS ENERGY AIR SOURCE HEAT PUMPS been through the rigorous process to installation, and had all my rads replaced,HW tank installed, super friendly staff. Electrician was a nightmare.. ruined a lot of deocr. Notwithstanding, main…
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Electricity contracts tied in or not?
We were talked into signing a 3 year fixed electricity contract with British Gas Lite the brokers (Great Annual Savings) have since gone out of business. We were signed up in November 2022 but our first contract (we have 6 meters) didn't start until June 2023, I wanted to try and either renegotiate our terms or find a way…
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Eon not able to install smart meter due to insufficent cable lengths in current install
Hiya, As part of signing up to 'Eon Next Pledge Tracker' I agreed
to have a Smart Meter installed, the install arrived this morning only to tell
me that it was impossible to do with my current consumer box wiring due to the
fact the cables are too short for them to install one and not sufficient space
in the current…
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Install gas or electric in flat
I have just purchased a flat and don't know, what is the best route to go down regarding heating. At the moment there are storage heaters( old ones) in the bedroom and lounge and a gas boiler to heat the water. The gas boiler needs replacing anyway. What would our best option be replace the boiler like for like and buy…
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Eon Next Loyalty 12 month v 4
I received an email invite to sign up to a new tariff on 9th April. I was on Next Fix 12 month v11 ending in August. My DD was reducing to £163 as I was paying more than using. The new 12 month fix quoted £138.23 which seemed good and I signed up. Had also compared the 24 month deal. A few days later, noticed Dd still not…
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Utility Point - Barratt Smith & Brown phishing scam
For the past year or so, BSB have been chasing me over email and text for a disputed debt of £46.40 on behalf of Utility Point. I've sent them multiple emails saying that I've never heard of the debt or received a bill from Utility Point. I asked them to send me evidence of the bill in writing (i.e., the actual bill from…
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Home Energy.
Has anyone any information on the above company. I am thinking of changing energy to them as on the Cheap Energy Clubs website it is £184 cheaper per annum for me.You need to look at all suppliers on the CEC website to get comparisons not what they can switch you to.
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British GAS overcharging and Harassing. Energy Ombudsman supporting them.
Hello all. I need help or some direction as to what to do next. During 10/09/23-18/09/23, I was out of the country and
turned off my boiler (my only gas appliance). On my return, I found I had been charged
£2-3 on three occasions and more than £11 on 13/09/23. We were concerned as
this could have been happening all 713…
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E.on billing us for 1.8K elec despite only have a prepaid meter??? Help
We have recently moved house and as is expected we closed our account with E.on as it was a pre pay and our new house has a different supplier. We have now recieved a bill for 1.8K for electricity used from 2021 until February 2024. We were tenants and the meter failed so a new meter was installed by E.on on the 21st March…
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octopus tracker
Morning everyone, just wondering if anyone has advice on weather to switch to Octopus Tracker? im with Octopus now on a fixed loyalty tarriff but wondering if i can save any more. Elec .2485/48.66sc use 2700 a year and gas .0579/27.47sc use 7600 a year. Looking on the web page says tracker rates are 13.32/53.94sc and…
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Cant access edf
Morning.cant log into edf just shows blank page.anybody else having problems at all 🙂thanks
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Are Fuse Energy, really the cheapest ectricity variable tariff on the market?
I see they are a fairly new company, but they claim to be the cheapest variable electricity provider but wanted to hear from their customers to see if this is consistently the case? Also, any feedback on their customer service would be appreciated Thanks
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Edf gas smart reader error?
I’m not sure what is going on with my gas bill. Has anyone experienced a discrepancy between the daily usages and the actual meter reading. Apparently according to the readings I used 3081 kWh gas in 2 weeks in march?!? In the energy hub it says I used 1878 kWh in the whole month. all I read online is how accurate smart…
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Octopus
Anyone encountered this issue with octopus? They used to invoice me monthly until last october but ive not received anything since... until I chased them up! Now they tell me I could save £265 by changing tariff. But my issue is why didn't they advise me of this month's ago when I could've switched AND saved my money…
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Octopus Senior Customer Happiness Specialist - Kafkaesque
I've been on Tracker since V1 - no problems - I weathered high rates and enjoyed the lower ones. Like everyone, I was renewed on the same deal last year with my specific end date of May 1st 2024. Fast forward, mid March 2024 CS get in touch do I want to renew - I say yes please. The tariff current at that time was December…