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Been swapped to Shell after Pure Planet Went Bust - Stick or Twist?
I wondered if anyone who was made to go with Shell after Pure Planet or another provider went bust has found a better deal?
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So Energy send large bill after being on monthly payment plan and no contact
Hi there, looking for some advice , my rights etc as dealing with customer service can be problematic! 12 months ago I switched to So Energy for electricity supply for my flat- I was given a summer and winter monthly payment plan - £22.00 and £33.00. I have an E-meter, and So energy has never contacted me in this 12 month…
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Martin's Energy Crisis and Support Video Explainer
In a new video Martin Lewis, MoneySavingExpert.com founder, analyses the extortionate new energy price cap and the introduction of a new financial support package offering an energy rebate and council tax discounts to try and ease the problems caused by a spike in the cost of living. Martin also explains what the…
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Energy renewal
I wonder if ant members can offer me advice.I am 73 year old male who lives in small studio flat in LS$ Leeds.I have 1 nighttime storage heater and usual daytime use ie washer ,oven etc.I am with OVO.last year i was on beetter energy tariff 1 year fixed at rates of 24.09 daytime use and 11.11 nightime use with a fixed…
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New customer SVT rules
I'm currently in dispute with Scottish Power after they forced me onto a fixed rate tarrif when I moved into a new house in December. They are claiming that they do not have to put new customers onto the Standard Variable Tarrif even if the customer asks to be put on it. Can someone please point me to the official…
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Pathetic government response to the energy crisis
To see how governments can and are intervening to respond to the energy crisis we don't have to look very far. All over Europe governments are taking different approaches, even those countries whose hands are tied by the EU (sarcastic face as obviously I'm joking). As an example, I am with EDF. EDF are owned by the French…
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Gas usage is c38k kw/h per year
Hello all With the joyous news of a 54% increase in gas prices, I've become more energy concious. We live in an Edwardian 6 bed which has had loft insulation, thermal boarding on some walls etc. EPC certificate (when we were thinking of selling) gave it a high 'C'. We have a gas cooker, gas oven, gas fires and central…
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Energy
My energy tariff has ended today I was on a fixed protection plus Jan 22v2 and been paying £55 a month which works out at about £700-£800 for the last year for gas and electricity just wondering what to do next go on another fixed rate which is a extra £1000 and the cheapest one was £1700 a year or just go to the standard…
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Meter running when electric turned off.
Since moving into my studio apartment I have been mainly recieving estimated bills, my fault since I often forgot to send readings. However the last few months I have been sending in readings yet I have still been recieving large bills so I thought something may be wrong. My flat has only electric (no gas) so I know if I…
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Best tariff
My one year fixed dual energy deal with Ovo ends in March. I have been paying £80 a month. My renewal has just come through at £165 for a one year fixed or £175for two years. More than 100 per cent rise. Should I take the fixed deal or go variable.
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Outfox The Market
Given how consistently cheaply Outfox The Market have been selling energy, is anyone else surprised they are still trading when so many others have folded?
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Changing fixed price to another now, before it ends in June.
Hi Peeps, Question for you:My current fixed price tariff with Scottish Power ends at the end of June 2022, but they have sent me an offer to change to another fixed price tariff until June 2023.It works out around £20.00 a month more than my current, but is it still worth switching in order to avoid not being able to get…
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Variable or Fixed
my tariff with my current supplier runs out on he 23rd March and they have sent me a renewal of £171pm fixed for 2 years but I only pay £88pm on my current fixed rate with them. I am not sure if I should fix at 98% increase and see what happens after the 1st april or go with a variable that is with another company for…
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Outrageous Utility Point! Fake bills and £876 gas bill for 1 month!!!
We are pretty frugal with energy and i worked out that over the last 15 months we used about 4000kwh of gas. Our gas bills for late 2021 were as follows: July: £7.64 (49kwh) August: £16.74 (346kwh) September: minus £1.80 (-274kwh) But then i received a 'final' statement from Utility Point (UP) claiming our gas bill for…
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Meter reading refunds/debt
Hello It has been ages since my meters were read, and now in light of the price increases I am loathe to submit readings but.... I do wonder, If over the past 3 years a reading hasn't been taken I have built up a credit, or debt, would the shortfall in units used be calculated at todays rates, or distributed over the…
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Octopus have switched on my electric meter smart feature without my permission
Hi I don't know if anyone has had a similar situation. When I moved into my house it was with Scottish Power and had smart meters. I changed supplier and the meters became dumb, which I was quite happy about. In September 2020 the electric meter display went and Shell Energy, who were my provider at the time arranged a…
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Outgoing Octopus or Eon FIT?
We have our electric and gas supplied by Octopus and so can avail ourselves of their Outgoing Octopus Fixed or Agile tariffs for electricity generated from our solar panels. We are currently on a standard FIT package with Eon for our solar panels. (I note that FIT is no longer available for new customers and that this has…
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Switch to EDF gone wrong
HI, I am after some advice, I switched my dual fuel from E-ON to EDF in august 2021 on a fixed term deal but the gas switch never took place, I was sent all the relevant information and everything appeared to be going correctly but in October I discovered that the gas was still being supplied by E-ON. I used the chat…
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How to get Ofgem to set energy standing charges to zero?
Currently, setting standing charges to zero would add approx 15 percent to the tariff rates for gas and elect but removing the daily charge of 50p (for gas and electric) would be very Green as it would emphasize the benefits of low energy usage rather than penalize it. Incidentally, wholesale electric rate is 7p kwh…
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Worth switching to Electric Appliances?
Probably a silly question, but with Gas prices going parabolic is it worth switching to electricity when possible? For example use electric fan heaters or halogen heaters instead of radiators and gas fires? Thanks.