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Flight delay compensation successes
Have you managed to successfully claim compensation for a flight delay? Please let us know how much you were compensated and how you managed it.
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Flight Delay Compensation Sticky
✈️Here are some threads you might find useful: * FAQ's to flight delay compensation queries * Compensation for delayed flights Discussion Area * Guide to Claiming Flight Delay Compensation * Flight delay compensation, US and Canadian Airlines * Flight delay and cancellation compensation, Ryanair ONLY * Flight delay and…
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Please read before posting! Please post in the existing threads rather than starting a new one!
Please post in the relevant thread for the airline you are claiming for rather than starting a new thread. There is one thread for each of the popular airlines, any others are in "all other EU airlines", "US & Canadian Airlines" or the "Non-EU airlines" thread. If you scroll down or search the forum you will find the…
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flight delayed - moved two airports!
Hi, little back story our flight couldn’t take off due to
high winds at Leeds, delayed for 2.50 min then bussed to Manchester airport,
our new plane then couldn’t land at Manchester airport, we were then bussed to Liverpool!
arrived at our destination over 11 hours after our original arrival time. as we left Leeds flights…
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Wizz Air - Impossible to speak to a human and issue with flights compensation
I am going around in circles trying to find a number or email address to contact Wizz Air to have my claims resolved. One of them (over 4 hrs delay) has been dealt with via the online form but with 4 travellers the compensation seems to refer only to the lead booker although they recognise only the lead booker can request…
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Srilankan airlines - what to do next
I’m looking for advice on how to proceed. I was delay 5.5 hours about a year ago (it’s taken a long time to get to this point). CAA have rules in my favour. I’m familiar with LBA etc. but I’m sure about whether there is a UK entity here. my questions are should I contact them first and ask them to pay now the CAA have…
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Ryanair - compensation for car hire late pick up
I recently took a flight from east midlands to Málaga with Ryanair. We boarded the plane and then were told that we couldn't take off until some maintenance paperwork had been signed off. This took 2 hours and 15 mins to sort and our flight landed 115 minutes late. But, this meant that I was picking up my hire car after…
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Maleth Aero flight delays (MLT1972 LGW- Barbados 6th January) & others delayed FROM a UK airport
Hi All I am opening this thread for passengers on any Maleth Aero flight that has had delays 4 hours +. (the flight I was on was MLT1972 on 6th Jan 2024 LGW - Barbados) The intention is not to go into the details of the flight/s delays or to criticise Maleth Aero/P & O. Just to keep track/discuss everyone's compensation…
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Small claims post Brexit issues - flight compensation help!
Hi all, I cannot find any solution to this problem. Really need some advice please! Here's the scenario. Had a flight booked with Sky Express - they overbooked the flight and as it happens, me and my family were the unlucky ones to get bumped off. Terrible customer service, they wouldn't rebook us until 24 hours later,…
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BA flight from Orlando
Hi, I had a flight back from Orlando last Thursday (unfortunately on business) which BA had to cancel due to a fualt on the plane after we had been on the plane for about 2 hrs. We were told that due to the small staff at Orlando we would have to book our own emergency accommodation and transport and claim back. No issue…
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Compensation and Expenses - Codeshare flight
Hello everybody, I'm looking for some advice on a slightly complicated flight itinerary, in which one flight has been cancelled. We booked flights for the 13th March from place A to place D on a single ticket, with Airline1, with the following itinerary: Place A - Place B (Airline2 operating under codeshare) Place B -…
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Flight delay and cancellation compensation, Ryanair ONLY
MoneySavingExpert Insert October 2017: This discussion thread is linked to from our Flight Delays Compensation guide. Please read that for full help. You might also like to read our Ryanair wrongly denies passenger compensation for cancelled flight news story Other related MSE Guides: 20 Ryanair Tricks
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Significant Wizz Air Alteration - advice on re-routing on alternative airline
Hi all, My girlfriend and I had flights book with Wizz from Gatwick to Catania (Sicily) on the Sunday 31st March - Sunday 7th April. Wizz notified us that the schedule had changed to departing late on Wednesday 3rd April, returning early Saturday 6th April, basically turning our 1 week holiday into 2 full days! Our hotel,…
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Business Flight Delay
Quick one (hopefully) - I was travelling for business and my flights booked and paid for by my companies travel service. One of my connecting flights was delayedby more than 4 hours (leaving an EU airport) and so resulted in my arrival at 3am instead of 1030pm. This meant I had just 3 hours sleep before having to leave for…
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Jet2 claim rejected
Hi everyone, I’m interested in any advice please. We’ve had a claim rejected by Jet2 and I am considering appointing no win no fee support. They’ve confirmed that they are still willing to take it on, which tells me I’m probably entitled. The key facts are: - Our flight from Lanzarote to Manchester was delayed by 3hrs and…
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BA flight cancelled less than 24 hours but compensation denied
Hi all I had a BA flight booked on Friday departing 1255 to Vienna. I received a message the night before around 1900 saying my flight had been cancelled and offered to book me on the next flight departing 1525. I accepted this and after doing some research, saw I should be entitled to some compensation for the cancelled…
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Flight cancelled 5hrs before departure - Ryanair saying it was more than 14 days?
Hi everyone, I would like to lodge a compensation claim with Ryanair after our flight from Krakow to Leeds Bradford Airport was cancelled on the morning of departure. We received notice of the cancellation by email as we were preparing to check out from our hotel. Everyone on the same flight must have found out at the same…
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Missed connection D2 v BA
Booked Man-LHR with 5 hr layover and onward flight LHR-StLucia a few months after booking D2 provided new flight times. Now we only had 1 hr to make the connection at a different terminal at LHR. Destination 2 assured us it was enough time when we phoned. first flight was delayed, missed our connecting flight. BA gave us…
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Flight delay and cancellation compensation, BA ONLY
MSE Official Insert: This discussion thread is linked to from our Flight Delays Compensation guide. Please read that for full help.
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BA expenses repayment
Hi All Back on late Nov we had a flight with a connection at LHR with BA. There was a delay with take off due to weather issues at LHR and then a passenger had to get off due to their disabled son having isssues, which increased the delay further as they had to take out all the luggage. We missed our connecting flight and…
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Refused Flight Delay Compensation
We put in a flight delay claim after our flight with BA from Miami direct to LHR was cancelled. BA provided us with overnight accommodation and some food that evening of the cancelled flight but nothing more the following day. We had to pay for our own breakfast and lunch that following day, which wasn't cheap even though…
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No compensation?
We were awake at 5am to catch a 10.00 flight, and found an email saying that the flight was cancelled because of ATC reasons, but we had been booked onto the next flight at 11.15. Flight is from London to a European destination. Assuming that the 11.15 flight takes off roughly on time, I think we are not due any…
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Easyjet refusing compensation after 14 hour delay in arrival
My wife & daughter were on an evening Easyjet flight from Madeira to Manchester that was diverted to Santiago in Spain due to a man being unwell who then died. They spent about 2 hours on the aircraft while the man lay dead in the aisle waiting for medical people and then forensic police to check him over. Finally he was…