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Praise, Vent & Warnings sticky
Please keep in mind the MSE Forum rules, notably that: * We cannot accept active calls to boycott organisations. * If a post is reported to the Forum Team as being defamatory, we’ll follow a legal process set out in Section 5 of the Defamation Act 2013. 📢 Here are some threads from this board which you might useful: *…
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Admiral - trying to cancel auto renew on line.
Proper rant here - but they make you go through every confusing hoop possible before finally allowing you to click on the "cancel - and I really mean it!" button. At least I got the auto survey at the end, so was able to vent my spleen somewhat.
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Motorola - Dreadful Customer Service
Purchased a phone (G73) directly from them less than a year ago which suddenly died and would not switch on, started the process of arranging a return for a repair under warranty and it's been an utter shambles from the start. Terrible communication, significant delays with getting return info, calls to chargeable phone…
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Aldi Hedge Trimmer
2yrs ago I bought an Aldi Cordless hedge trimmer for if I remember correctly £35. It came with a 3yr warranty. It broke down at the back end of last year, I wasn't going to bother to claim for it, however I did this year, prior to the warranty expiring. I contacted the company that deals with Aldi warranties in Germany,…
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Amazon Prime unwanted accidental membership
I just wanted to highlight that although I am moderately savvy with on-line goods ordering I fell foul of accidental acceptance of Amazon Prime membership while ordering some optics. Although free UK delivery was already incorporated in this sale I had not realised that Prime membership was already selected by default. An…
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Shopping Surveys: Membership Scam
Anybody received emails promising some incredible guaranteed prize for completing a survey about shopping? I have received 2 recently: ostensibly from Screwfix and Sainsbury's. In both cases the 'prize' was substantial; I only had to pay £2 for shipment.When you get to the page where you enter your details having done the…
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Justmylook, perfume company Yorkshire
Worst Company I have ever dealt with. bad coms, track and trace does not work and they do not accept telephone calls or answer emails.
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Phone call re emissions compensation
Just had a phone call saying I had filed a claim regarding emissions compensation on my car. I have not filed any such claim. The worrying thing about the call is that they know my name, address and vehicle registration number, along with my mobile phone number. The caller was very insistent that I had made a claim but…
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Amazon Prime Forced on me!
It seems if I want to buy on Amazon I now get forced to take prime for a free trial. No way! I have gone over to Ebay to buy stuff. Wary now of buying books for my Fire in case they slip it in there. Anyone have issues with this forced offer?
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Easylife rewards club - preying on the vulnerable
My 87 year old mother was recently signed up by Easylife to their rewards club which she did not want. She had previously bought items from them. Gets a phone call from a very persistent salesman, tells him repeatedly that the rewards club is of no interest to her but he would not take no for an answer and unfortunately…
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Wilko online
Shopped online with the new Wilco online website, the Customer services advice leads nowhere and there is nobody to email phone etc. Bit miffed when only partial order arrived with no paperwork and unable to contact the new company.
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National Lottery
After playing the National Lottery since its inception, my wife finally won a 4 figure prize last Saturday 24th February! Previously you could go to the Post Office to validate the ticket and receive your payout. You now have to put a claim in online, you are given a claim reference, then you have to wait. Now going into…
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A SHADE GREENER SOLAR PANELS, LEASE CONTRACTS, & LEASE SALES MEN FALSE PROMISES, ASG COMPLAINTS
Hi, If you have taken up the 25 year lease, rent your above roof space to, A Shade Greener, for free solar panels & fee all you can use, then we are in common. If you still have a copy of the contract/s etc, showing terms & conditions, of what they will do, & what you can or cannot do, that you could PM email me, this…
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Passport counter signatory rejected
Hi, I have countersigned passport applications a few times. This time I did it online and it was rejected. I have no idea why and now feel concerned why this might have happened. I phoned the passport office and they declined to give any reason. Do you know how I can find out? Thx
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MSE Hoover HF410P Praise, vent and warning!
I’m happy with the MSE offer of the Hoover HF410P and the good discount so that’s the praise. Vent is that although it is advertised as a 3 year warranty it is only possible (so far) to register a one year warranty. I have filled in online forms, rang various departments and put a query on Twitter/X but still not managed a…
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Report 'sorry for unusually high call volumes' recorded messages
I have just tried to use this reporting facility, but it is limited to certain sectors, specifically it does not include the Citizen Advice Bureau's Consumer Advice Line.....lol! This response is endemic for soooo many organisations, some going as far as saying that they are doing everything they can to deal with your call…
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Do you want your receipt at the till warning!
Ever since the pandemic i now get asked if i want my receipt or not at the till in some cases i am not even offered it at all, pre pandemic a receipt was naturally just given to me in all stores. Unfortunately i found an item from a frozen food store was rotten inside and i tried to return it but of course i was never…
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Warning: AirBnB / Fake Tripadvisor Site Scam
Malwarebytes have sent out a link to subscribers with this information: https://www.malwarebytes.com/blog/news/2024/02/airbnb-scam-sends-you-to-a-fake-tripadvisor-site-takes-your-money
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Someone using my details to sign up on gambling sites for free bets
On a couple of occasions recently I've had an email in my inbox welcoming me to a gambling site which I've never signed up for. These are well known gambling sites (Pokerstars was one) and in each case I went to the site and contacted their customer service to get the account blocked. On one occasion I used the forgot…
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quidco rubbish!
Fed up with Quidco , - once again they've refused a cashback for home insurance. Topcashack are always fine, so bye,bye quidco, it was good while it lasted!!!
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Curry’s delivery charge
So I went to buy a condensing tumble dryer from Curry’s today on line, no option for free delivery, ranged for £35 down to £20 I kept scrolling and no free delivery, the tumble dryer was a 9kg Beko for £299, plus £20 delivery was the cheapest, so I went on EBay and saw a Hoover 9kg for £289 with Free delivery, guess what?…