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Martin Lewis: Why are energy standing charges so high? What can be done
This is the discussion to link on the back of Martin's blog. Please read the blog first, as this discussion follows it. Read Martin's Martin Lewis: Why are energy standing charges so high? What can be done Blog.
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Heat pumps now have their own forum board
Hi all As a result of feedback from Forumites and Ambassadors, we've created a new board within the Energy section for all things heat pump related. Find it here: https://forums.moneysavingexpert.com/categories/heat-pumps If you have any comments about this change, please let us know over on the 'Site Feedback' board.
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New to the Energy board? Start here
Hi all! If you’re new to this board, welcome! This board is a great place to ask questions about your energy tariff. To help other Forumites give you useful answers, please remember to include details of your annual energy consumption, and the unit rates/standing charge for any tariff or fix you're asking about. How much…
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British GAS overcharging and Harassing. Energy Ombudsman supporting them.
Hello all. I need help or some direction as to what to do next. During 10/09/23-18/09/23, I was out of the country and
turned off my boiler (my only gas appliance). On my return, I found I had been charged
£2-3 on three occasions and more than £11 on 13/09/23. We were concerned as
this could have been happening all 713…
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IHD electricity usage 1/1000th of what is should be
My IHD from British Gas is showing my daily electricity usage as 1/1000th of what is actually is as in it says I used typically 0.015kWh of electricity per day when it should be 15kWh. Unfortunately I am billed for the 15kWh. I have tried another IHD from Glowmarkt and it has the same issue and on discussing the issue with…
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E.on billing us for 1.8K elec despite only have a prepaid meter??? Help
We have recently moved house and as is expected we closed our account with E.on as it was a pre pay and our new house has a different supplier. We have now recieved a bill for 1.8K for electricity used from 2021 until February 2024. We were tenants and the meter failed so a new meter was installed by E.on on the 21st March…
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octopus tracker
Morning everyone, just wondering if anyone has advice on weather to switch to Octopus Tracker? im with Octopus now on a fixed loyalty tarriff but wondering if i can save any more. Elec .2485/48.66sc use 2700 a year and gas .0579/27.47sc use 7600 a year. Looking on the web page says tracker rates are 13.32/53.94sc and…
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Eon not able to install smart meter due to insufficent cable lengths in current install
Hiya, As part of signing up to 'Eon Next Pledge Tracker' I agreed
to have a Smart Meter installed, the install arrived this morning only to tell
me that it was impossible to do with my current consumer box wiring due to the
fact the cables are too short for them to install one and not sufficient space
in the current…
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Home Energy.
Has anyone any information on the above company. I am thinking of changing energy to them as on the Cheap Energy Clubs website it is £184 cheaper per annum for me.You need to look at all suppliers on the CEC website to get comparisons not what they can switch you to.
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Cant access edf
Morning.cant log into edf just shows blank page.anybody else having problems at all 🙂thanks
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Are Fuse Energy, really the cheapest ectricity variable tariff on the market?
I see they are a fairly new company, but they claim to be the cheapest variable electricity provider but wanted to hear from their customers to see if this is consistently the case? Also, any feedback on their customer service would be appreciated Thanks
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Edf gas smart reader error?
I’m not sure what is going on with my gas bill. Has anyone experienced a discrepancy between the daily usages and the actual meter reading. Apparently according to the readings I used 3081 kWh gas in 2 weeks in march?!? In the energy hub it says I used 1878 kWh in the whole month. all I read online is how accurate smart…
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Octopus
Anyone encountered this issue with octopus? They used to invoice me monthly until last october but ive not received anything since... until I chased them up! Now they tell me I could save £265 by changing tariff. But my issue is why didn't they advise me of this month's ago when I could've switched AND saved my money…
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Octopus Agile
Is Octopus Agile worth changing to if all you can change to cheap hours is dishwasher and washing machine
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Octopus Senior Customer Happiness Specialist - Kafkaesque
I've been on Tracker since V1 - no problems - I weathered high rates and enjoyed the lower ones. Like everyone, I was renewed on the same deal last year with my specific end date of May 1st 2024. Fast forward, mid March 2024 CS get in touch do I want to renew - I say yes please. The tariff current at that time was December…
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is it true that there is a plus or minus c3% tolerance in usage measurement by smart meters?
Saw a headline in the Daily Mail, article is behind their paywall. Headline suggests smart meters don't necessarily measure usage accurately, and there is a tolerance of plus or minus 3%, is that right, or have the Mail got their facts wrong? Is this tolerance any worse or better than the existing non smart meters? I am…
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Eon Next Loyalty 12 month v 4
I received an email invite to sign up to a new tariff on 9th April. I was on Next Fix 12 month v11 ending in August. My DD was reducing to £163 as I was paying more than using. The new 12 month fix quoted £138.23 which seemed good and I signed up. Had also compared the 24 month deal. A few days later, noticed Dd still not…
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Retrospective changing of tariff on Heat Network
Hello, We are leaseholders and our energy is provided by a Heat Network by With Energy, who are part of Pinnacle Power. Our apartments are managed by the management agent Rendall and Rittner. Myself and approximately 600 other leaseholders received the following in a communication from With Energy on 28th April 2023:…
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Octopus Energy-Take over of Shell customers
I entered into a fixed 12 month agreement with Shell in Feb/March 2024. Since Octopus energy took control of my account, they had a 12 month agreement which I took advantage of. On my latest bill they have charged me £150 early exit fee for leaving the Shell scheme and fixing with Octopus energy. My argument is that I…
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EDF Harrassment!
I’m wondering if anyone else are being constantly bombarded by EDF to confirm an appointment for an engineer to visit your home to replace both your Gas Meter and your Electricity Meter? I had a faulty Gas Meter last year and 4 Gas Meters later my current one is in place. I had to go through several days with a GAS LEAK…
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Scottish Power Billing Frequency
Apologies if this has been asked before, (my first post and I'm not getting the hang of it too well). My Dad is with Scottish Power and like most folks he pays by monthly direct debit. Billing seems to be on a very varied basis which makes it super awkward for him to see for himself how close to ideal his monthly payment…
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A cautionary tale
I use Eon for my energy. Last year, I opted for one of their Loyalty tariffs as it was a) cheaper than SVR; b) stated that exit fees would only apply on change of supplier. So, last October, Eon told me that I could save by switching to one of their Pledge Tracker Tariffs. But I thought I would check with their customer…
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Exit EDF early
Does anybody have any experience of switching tariff with EDF early within the 49 period? They advised that my Total Fix May 24 was well within the 49 days now so I could switch with no fee so I've just switched to their standard variable. However they are now trying to tell me that changing to the standard variable will…