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Best water softener? Granular, tablet or block?
I'm looking at purchasing a non-electric water softener - flow metered (rather than timed), and probably twin tank rather than one, but not essential. I'm curious if there is much of a difference in salt usage/cost between water softeners that use granular, tablet to block salt. It seems very hard to find decent advice -…
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Thames Water - you may have a leak
I have received an A5 size card through the door from Thames Water saying "we believe you may have a leak - what to do now". The card says they have been looking for leaks in my area and offering a free leak detection service. Has anyone else had this and is it genuine or are they just trying to drum up business?…
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What should I do?!
Dealt with. Thanks for replies
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Don't they want my money?
I've been in a newbuild house for a year now. Previously I was in a council flat and paid water rates as part of the rent, so didn't have an account with anyone for water. When I moved in, the builder hadn't registered the houses (2) as existing, and whilst the gas supplier managed to sort it out when I contacted them -…
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Average water bill?
I was wondering if someone could give me an idea of a monthly water bill. 2 adults, 2 toddlers in a 4 bed new build. We are doing a budget planner for a property we are looking at. As hubby is in the army, we have always lived in army quarters so we have never paid a separate water bill so I couldnt even take a guess! Many…
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what constitutes a water leak in an emergency
I am on a metered water supply for my house. Have just received my quarterly bill and the amount was slightly up on normal. As we were going away for the weekend I took a reading before we went and when we came back. I appear to be losing 70ltrs a day which would cost be £120 a year an increase of 10%. Water meter is in…
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New Connection - help please!
Not sure if there are any water industry 'experts' out there who could help. I am currently trying to assist my Mum in getting connected to the water mains. She lives in an old cottage that was converted some 40 years ago. At the time the house had a well which fed water to the house and until recently this has worked well…
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Low Water Pressure, shower not working
Hi I have a 3 bedroom house which has just had a loft conversion which has added two more bedrooms and a shower room. I have installed a Triton T80Z Electric Shower (9.5kW). The house has gas central heating throughout and runs off a Vaillant VCW 242E combi boiler. I do not have an storage cylinders nor any gravity feed…
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Water Bills - Needs Help!!
Need to pick the brains of people in the know!! Long story short, we've been living with a friend for a couple of years, but shes decided to move in with her boyfriend. She's asked us to take the gas, electir and water. So far she's told me that she pays £60 a month for the water, which i think is over 10 months. Theres…
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Scottish Water Terms & Conditions
I had my septic tank emptied in March this year. At the time I read under their terms & conditions that they were to empty with in 28 days. They went to the wrong address. My tank was emptied on the 32 nd. day after I'd asked why my tank had not been emptied. The bill only arrived on the 1st. October. I contacted them…
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Checking for leaks prior to meter installation
Are water companies meant to check for leaks before installing a new meter at a property? My elderly neighbour had a meter fitted about 3/4 months ago and has just been sent a bill for almost £5000! United Utilities have invetsigated and discovered a leak which was meant to have been repaired. However, the meter reading is…
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Quick question on unmetered water charges
Ive recently moved home, which is unmetered. Everyhouse ive previously lived in has been metered. Anyway, i recently received a bill from Severn Trent for £31 for around 31days use, so i paid that. Ive now received a bill for £8.44 for 8days use, which ive yet to pay. First question is why the two bills in the space of…
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Do Water Softeners use more water or increase sewage fee's?
The reason I ask is that I am applying for a water meter... my current bill is stupidly expensive!! however in the application pack it specifically states if you have a water softener you must be metered. I couldn't understand why this is so essential... do water softeners use more water or is it because they "pollute" the…
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Surface water charge refund
Looking at Yorkshire Water's "Application to Pay a Lower Sewerage Charge for a Property where No Surface Water or Groundwater Drains to a Public Sewer." http://www.smartagent.co.uk/clients/yorkshirewater/smartAgent.html?question=soakaway# The rainwater from our roof goes to soakaways but the rain on the asphalt drive runs…
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enforced water meter
Hi all Has anyone any views on / experience of this. We have just had a mailing from our suppliers Anglian Water advising us that they are going to install a water meter - note they are going to, not please can we. They state that we can choose to opt out in due course but there is no hint that the meter is anything but…
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Water Leak
I pay £14 per month for water and use very little so I hardly worry about my water bill. The other week I casually rang up to ask how much it was and her reply was that I needed to up my direct debit to £164 per month. I had used 34000 gallons and my bill was £699.80! Huh? Anyway to cut a long story short I had a major…
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how do I check my water bill is right??
I have been looking through this forum and been on U Switch but still confused, hope people can give me a bit of advice. I live in a three bed semi with my partner. Our Water bill is £53per month. I think this is a bit excessive as when we were renting a couple of years ago we only paid £22per month. I am aware the house…
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Water meter - wrong reading in my favour
I recently moved home. The person selling the home informed Thames Water that she was disconnecting and gave my name. The first bill has arrived and is an estimate. TW estimate that I have used ten metres cubed in two months. I went to check the meter to see how right they had got it and see that the meter is at 6 m3 less…
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New build - no water meter
We have just purchased a new build and the agent said that there isnt a meter fitted yet so we will be getting "free" water until the development is finished and they install them all in one go for every property. Is this true? Should we contact the water company to get one fitted? Im a bit worried about the repercussions…
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northumrbrian water
hi guys I have just recieved a letter from northumbrian water which states that I owe a debt of over £1k from a property under to November 2009. I haven't lived in that property since atleast 2004. does anybody have an email address which I could write to. Thanks