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Flight delay compensation successes
Have you managed to successfully claim compensation for a flight delay? Please let us know how much you were compensated and how you managed it.
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Flight Delay Compensation Sticky
✈️Here are some threads you might find useful: * FAQ's to flight delay compensation queries * Compensation for delayed flights Discussion Area * Guide to Claiming Flight Delay Compensation * Flight delay compensation, US and Canadian Airlines * Flight delay and cancellation compensation, Ryanair ONLY * Flight delay and…
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Please read before posting! Please post in the existing threads rather than starting a new one!
Please post in the relevant thread for the airline you are claiming for rather than starting a new thread. There is one thread for each of the popular airlines, any others are in "all other EU airlines", "US & Canadian Airlines" or the "Non-EU airlines" thread. If you scroll down or search the forum you will find the…
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Maleth Aero flight delay
We travelled on flight no MLT1105 on 24.2.23 Manchester to Antigua delay 10:46hrs. P&O have emailed today advising they will not be compensating and to contact Maleth Aero who are not responding to our emails following the completion of our flight compensation form we were given on the ship . Thank you for this thread and…
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Maleth Aero flight delays (MLT1972 LGW- Barbados 6th January) & others delayed FROM a UK airport
Hi All I am opening this thread for passengers on any Maleth Aero flight that has had delays 4 hours +. (the flight I was on was MLT1972 on 6th Jan 2024 LGW - Barbados) The intention is not to go into the details of the flight/s delays or to criticise Maleth Aero/P & O. Just to keep track/discuss everyone's compensation…
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Wizz Air - Flight cancelled in error
Hoping someone can advise the best course of action before I raise a complaint via Wizz Air's ADR scheme. I booked return flights (19 June 2024 to 23 June 2024) but the outbound flight was subsequently cancelled by Wizz Air and I was offered a refund, credit or new outbound flight on 20 June 2024. I declined both options…
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Flight Delayed by 4.5 hours - Ryanair website claims not eligible for compensation
As the title says our flight to Vienna was delayed 4.5hours, yet the Ryanair website claims we are not eligible for compensation. Is this a standard Ryanair ploy or can there be a reason?
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EasyJet rejected claim - 'severe weather'
Hello all - hoping someone can offer advice regarding a rejected claim. EasyJet state that my flight was cancelled due to "strong gusting winds" causing a hard landing, and this counts as "extroadinary circumstances" because this includes "severe weather conditions". You can find their full response quoted below. I don't…
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Flight delay and cancellation compensation, Ryanair ONLY
MoneySavingExpert Insert October 2017: This discussion thread is linked to from our Flight Delays Compensation guide. Please read that for full help. You might also like to read our Ryanair wrongly denies passenger compensation for cancelled flight news story Other related MSE Guides: 20 Ryanair Tricks
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Denied boarding , cancelled new flight . 18hrs + arrival delay
Hi , a recent return flight to UK from Spain . On arrival at check in Jet2 had transferred us from LS XX8 TO LS XX80 . Both had the same departure Time . 21:00 LSXX8 Departed at 22.30 approx . LSXX80 was Cancelled . We were take. To Hotel overnight and brought back to airport the day after for new Flight LSXX80 ( SAME AS…
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Missed connection due to slightly delayed flight
Hi all, I missed a connecting flight due to the slightly delayed arrival of the first leg. Am I entitled to any compensation? Both flights were with KLM. My LHR-AMS flight was about 10 minutes late arriving in AMS, and KLM sent a message at 10:53am (i.e. even before we'd landed) stating that I'd missed my connecting flight…
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EU261 care when stuck on the aircraft
Several times now I have been delayed by more than 2.5 hours (but less than 3 hours) being stuck on the aircraft sitting on the airfield. The situation is usually like this: 1) the flight is delayed because incoming flight is delayed; 2) boarding begins with 45 minutes - 1 hour delay 3) then some issues arise: we missed…
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British Airways booking - JAL flight cancellation - Who should pay compensation?
Hi, in dispute with BA and would appreciate any help on this matter. We booked a flight with BA from LHR to Kumamoto Japan, via Tokyo over Christmas and New Year. BA served LHR to Hanada, Tokyo, and JAL served Hanada to Kumamoto. On the return JAL served both legs. Due to the aircraft collision at Hanada on 2nd January,…
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BA missing payment
I had a flight to New York cancelled at xmas, I put in claim for delay and incidentals, BA agreed the claim and paid one sum of delay compensation, and the sum for incidentals, however, there were two of us on the flight, so the other sum of compensation has not been paid. I have tried a couple of times on their own online…
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British Airways cancellation compensation
I'm trying to send my completed BA online claim form but after three attempts over a couple of hours, the form still won't send, it sayd 'Sending your case' but it never gets sent. Any advice please?
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Compensation for delayed flights Discussion Area
This discussion relate to the Flight Delay Compensation guide. Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide.
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Business Flight Delay
Quick one (hopefully) - I was travelling for business and my flights booked and paid for by my companies travel service. One of my connecting flights was delayedby more than 4 hours (leaving an EU airport) and so resulted in my arrival at 3am instead of 1030pm. This meant I had just 3 hours sleep before having to leave for…
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Ryanair Reasonable Expenses
Hi can anyone help me with a Ryanair expenses claim? I was caught up in the ATC meltdown last summer and ended up being stranded in Copenhagen for 2 nights with 100s of other passengers. Ryanair have no staff in copehagen so they told me to arrange my own accommodation and claim back through expenses. When I submitted my…
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Problem with Flight Delay Compensation - Norse Atlantic Airways
Hi guys I've got an ongoing issue with Norse Atlantic Airways. Not sure how to further pursue it without going to a no win no fee firm to try and progress it. Last summer my wife and kids flew from Gatwick direct to JFK with Norse Atlantic Airways. The flight was eventful to say the least - the plane pretty much took off…
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Flight delay and shortened holiday for group
So, a travel agent arranged holiday for a group from the UK - individual bookings. Flight was delayed, missed connecting flight. We all arrived at destination 24 hours late with some baggage arriving 72 hours late. Who should resolve the compensation issue? The travel agent or the airline? And should compensation be paid…
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Cancelled BA flights, moved airport and carrier
Hello, I have tried to answer this myself - but there seem to be too many moving parts for my brain to keep up with! I was scheduled on a BA flight from LGW to JFK recently. It should have left at 15:00, arriving 18:15 (local time). It was cancelled at 02:35 that same morning, and I was rebooked on an American Airlines…
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Group Booking Flight Delay Compensation
I recently had a flight delay for which I am trying to go through the compensation process for. The booking was made as a group booking, which was booked and paid for by someone who is not actually named as a passenger on the booking. In terms of using the Resolver tool on MSE, is this best done by the person who made the…
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flight delayed - moved two airports!
Hi, little back story our flight couldn’t take off due to
high winds at Leeds, delayed for 2.50 min then bussed to Manchester airport,
our new plane then couldn’t land at Manchester airport, we were then bussed to Liverpool!
arrived at our destination over 11 hours after our original arrival time. as we left Leeds flights…