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Water Bills sticky
🌊 Here are some threads you might find useful: * Water Bills questions and comments * Water meters - pros and cons 🚰 Here's some relevant content from MoneySavingExpert.com: * Cut your water bills * Water bills - news stories 💦 And here are some other handy sites: * Ofwat - water sector regulator in England and Wales * CCW…
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Yorkshire Water - Submitting a meter reading
Hello I had a new water meter fitted when I moved back to Sheffield from Lincoln 3 years ago. I had a water meter in my old place in Lincoln, and I submitted a meter reading monthly. I can’t remember when I submitted one for Yorkshire Water. On their site, it says you can submit a meter reading after an estimated bill, or…
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switching back to unmetered water bills
My daughter has had 2 children since having their water meter fitted more than 2 years ago and feels it may be cheaper for them to go back to unmetered water bills. Does anyone know if you can request this after the 2 year 'cooling off' period?
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Water bill rise - no meter
My water bill has risen from £480 (2023) to £821 (2024). The rationale provided by the water company SES Water is that I do not have a water meter and therefore effectively refused one. The only time they tried to contact us to install one was while I was away from home, and I never tried to reschedule. For the record I…
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Water bills up or down?
Water bills up? Feb 2024: https://www.bbc.co.uk/news/business-68172008 'Water bills to rise above inflation in April' ..... or water bills down? Sep 2023: https://www.bbc.co.uk/news/business-66922070 'Water firms forced to pay back customers for poor performance' Confused.
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Water meter installed but shows 0000 reading
I had a new water meter installed on the 21st last month and have just checked it as curious to see how much i've used but reading is 0000. There are Red numbers but I know i don't use these. Does the meter not kick in for a while? Shame as wanted to make sure no issues.
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South East Water "make it up" tariffs and billing
Hi, sorry this is a bit long to explain, but I'd welcome any comments or advice please. I moved into my home in 2009 from the much cheaper (at the time) Thames Water area. At the time we paid our bills to South East Water and Southern for water supply and waste water. Shortly after moving in and being shocked by the…
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Northumbia Water offer - legit?
Yesterday I had some mail from Northumbria Water that appeared to be too good to true. The leaflet appeared to be genuinely from Northumbrian Water and came complete with a QR code (which I have not yet scanned). The company offered to do an assessment of home water usage and install anything required to improve…
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water bill in credit!!
So came home from a jolly away to the normal stack of post and discovered when the water bill was opened that we are in credit. This in itself is not that unusual - last bill taking us up to Sept 2023 had an £18+ credit on it. But this one was £217+!!! My first reaction was that I should ring them and get them to stop the…
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What’s the real truth
My 2024 NWL water bill has gone up 11.8%. When I queried the increase with NWL, they told me that the rateable value part of the bill for water and sewerage had gone up by 8.8% only. When I questioned that this 8.8% increase doesn’t amount to the 11.8% increase they put me on hold. When they came back a few mins later they…
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Water Company Claim Legal Action
Newbie and long time lurker here! We would be very grateful for any thoughts on the following situation. It may be that it is not worth pursuing at all... Unfortunately our water supplier is one now famous for all the wrong reasons. Following a burst mains water pipe in the middle of our street in January this year, we…
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VAT on water bill
We live in our business and I believe domestic water use is VAT exempt. We have been charged 20% VAT. Waterplus have agreed we are exempt but will only return VAT till last April and no further back, we are not VAT registered so cannot claim it back. should Waterplus pay it all back or for a number of years as it dates…
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Water meter
After changing water suppliers I've managed to find out that my water meter is connected to the residential property above and I have been paying their bills as well as mine. I've asked my water company to carry out a match meter to property inspection but they are ignoring my request. Can I insist on this. The company…
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Smart Water Meter
I've had a water meter since they were made available decades ago but I've just recieved a letter saying that it's going to be replaced by a smart water meter and there is no right to refuse, which seems at odds with the governments strategy on energy smart meters. I cant seem to find much on the rollout and rules and…
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Water bill higher than my neighbours
Hi, I have recently received my water bill for next April and when talking to a neighbour they were surprised it is at least £20 higher than theirs and they are 4 in a 3 bedroom house where there is only two of us in a 3 bedroom house. When I contacted Thames water they said I should request a meter but I cannot have a…
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Severn Trent water bill rise
I’m not on a meter have 4 people in house with 3 bedrooms and one bathroom. My bill has gone up by nearly 18% but average rise is 7% for Severn Trent . How can it be so high. I’m sure year before 23/24 it went up by 14%. Do they know how much I am using
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Martin Lewis: Check if you could save £100s on your water bill with a meter
MoneySavingExpert.com founder Martin Lewis has urged households to check if they can save money on their water bills by having a meter fitted. Read the full story: Martin Lewis: Check if you could save £100s on your water bill with a meter If you haven’t already, join the forum to reply.
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Water meter pit continuously filling with water (not rain).
A little bit of preamble: In the past week, I could hear a feint hissing in my kitchen, where water comes into the property. Turning off the stop !!!!!! did nothing. I called a plumber, and after investigating the inlets, kitchen pipes, etc. he went to the outside water meter pit (located on the pavement) and took a look.…
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Communal Soakaway - Developer Notification
We moved to a new build in November 2022 S81 postcode. One of the key features the selling agent (Keepmoat) mentioned to us when we were in the purchase process was there would be no surface water charges as the entire estate drains into a communal soakaway. You can't miss it, it is the size of a football field when you…
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Affinity Water Unpaid Direct Debit Charges
Has anyone else experienced these huge £11 unpaid direct debit charges from Affinity water. i have just helped my son with his bills and released that he has been getting charged £11 every month or more for unpaid direct debits. I think this is outrageous and far to high for an unpaid direct debit charge, when they haven't…
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Can someone break down how billing works moving to water meter?
Apologies for basic question but reading on welsh water i still not sure how billing works at the start of water meter install. I know every 6 months readings are checked and then you are billed. My water meter is being installed today, do I stay on my non measured for another 6 months then I pay monthly measured? Or do…