-
XLN For Small Biz
Hi, does anyone use the above ISP, XLN? I want to connect a a WiFi Extender via WPS to the XLN Router but every attempt the XLN Router simply locks-ups. A similar Lock-up occurs when I try to attach another Extender / Access Point via an Ethernet cable. Basically, what I require in to extend the WiFi coverage. Laptops /…
-
Fibrus Broadband
Hi everyone, just popping in here to ask…. Has anyone got Fibrus Broadband? How are they finding it? How was your installation? How is the service for you? I am thinking about making the swap using their local contract buy out scheme but hearing mixed reviews? Anyone got any feedback? Thank you in advance.
-
Gigaclear, charging existing customers more that twice the cost for new members
It may just be my dealing with gigaclear. I live in rural Gloucestershire and had to use satellite broadband as even the BT copper wire was 0.25 Megabit - so next to useless. We moved to Gigaclear when it was being installed in our village and it has been good. My surprise however came when my fixed contract period came to…
-
sneaky bt
BT are being sneaky they are unbundling Broadband and Phones so you end up paying 3.9% for your broadband plus £3 a month for your using your phone (unless you cancel it) . If you want to you can upgrade to 900 mb and get a £50 prepay card to spend, so it will pay for you phone while you think of the bandwith you need and…
-
Onestream Broadband - renting their router seems to be mandatory!
Anyone else had this problem? It doesn't give you the option not to click on it, and it's £5.95 per month!
-
Communicating with City Fibre is a nightmare
I had an exchange of emails about my installation with City Fibre, they simply sent me links to their FAQ pages. My questions were not addressed so I emailed again and again and again, they are quite literally ignoring me. I even tried a message on X which they ignored. At the same time their marketing machine keeps…
-
NOW Broadband Retention Deals
Does anyone have any recent experience of dealing with NOW
Broadband retentions? I'm already out of contract but my current package discounts are
expiring soon - Super Fibre + Anytime Calls, £22.50 p/m rising to £46.50 p/m. I had a brief chat the other week and NOW wouldn't budge
from £25 p/m with no call package included.…
-
Switching from Sky to NOW Broadband?
I've recently had an email from Sky regarding their price increase (after agreeing on a new contract in December) so I was looking around at prices. I'm aware that NOW is part of Sky but their broadband prices are lower so I was considering the move. Has anyone done the same, could you share your experience? We do use the…
-
Virgin Media Notice period disconnection fee
Hello, my contract with virgin media is ending on the 26th March, so I contacted them via live chat to give them more than a 30 days notice period to end my contract. The agent wanted to charged me an early disconnection fee for ending my contract at the end of my contract because I gave more than a 30 days notice... Is…
-
Virgin Fibre April increase
When I renewed my contract last year I asked about the April increase for this year and the adviser said even though I will not be able to leave my contract due to the price increase I should call them anyway and they might be able to do something I called a few days to ask if the April increase could be waived due to my…
-
TalkTalk Eero 6 or Deco M4
I've just renewed my TalkTalk Fibre 150 contract and they've sent me an additional Eero 6. I've previously avoided using the supplied Eero because I believe they are locked to the TalkTalk Service, and didn't want to buy additional Eero nodes for a system that I'd likely need to return when leaving the service. Instead…
-
Our new Broadband Haggling guide - please share your feedback
Hi all, we have a new Broadband Haggling guide, and we'd love to hear your feedback. Just click reply below to share any info. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide. Thanks for your help, MSE Nick
-
Now TV Broadband alert
I
set up an account for my deaf 88 year old mother via a
moneysavingexpert linc. The deal was £5 set up and £18/month for
Now Brilliant Broadband 11Mbs and free anytime calls, with the option
to retain the existing landline number (same deal available via
moneysupermarket.com). Since signing up there has been nothing…
-
Piggybacker switching to a different mobile operator
Hello everyone! I currently use a Vodafone 4G SIM for my home broadband. Where I live only 4G from Vodafone and O2 works. I can get a better deal from Tesco Mobile (on the O2 network) but my question is this - if half way through my contract Tesco split with O2 and switched to another mobile operator who doesn't cover my…
-
How bad would BeFibre be?
BeFibre are offering their Be150 fibre connection in my area for £19/mth which is about the same as I am paying for my current ADSL. Some reviews for BeFibre are nightmarish but others ok so question is how bad might BeFibre turn out to be? Wil also need a VoIP phone service which they don't provide but presume I could buy…
-
Anybody get their Fibre from Toob?
Hi, just wondering if anyone on here gets their fibre broadband from Toob, and what their experience has been? Toob are in the process of expanding into my local area, and their costs seems massively lower than VM for potentially faster speeds, so naturally I am curious to see if they are any good. TIA
-
Direct Save
I am currently with a company called Direct Save who I think are based in Watford. I have tried on numerous occasions to move my broadband and phone to another provider. However, each time they have blocked it as apparently they have a "Monopoly" on the estate where I live. I thought it was illegal to have a "Monopoly" and…
-
Incorrect info from MSE
https://www.moneysavingexpert.com/news/2024/01/broadband-and-mobile-price-hikes/#campaign claims that TalkTalk will allow "MOST VULNERABLE" customers - a no price rise in April. This is incorrect - what is "MOST vulnerable" anyway ? Could MSE please confirm where this info came from - and correct it ?
-
Sky Q TV with Onestream (Vodafone) Broadband
Hi, I have signed up for Onestream 80 broadband (supplying my own TP-LINK Archer VR2800 router), going live in 10ish days. Since then, I've discovered they are using Vodafone's network. About 5 years ago, I signed up with Vodafone broadband, but something was causing it to mess up my Sky Q (which is, & was then, hard wired…
-
BT Broadband connection issues
Hi, this is mt first post to the MSE community. I'm hoping that by reaching out to you someone is having the same issues. For the last 12 months I've had connections issues with my BT Broadband. I'm not a big teckie but this is my set up: Smart hub 2 that's no more than about 30cm from the master socket. TV & Sky Q box…