webuyanycar.com

[tali]

anyone used webuyanycar.com?

[poppy_f1]

well they told me they would buy my fiat brava (its not my car anymore but didnt trust them with my current car details) for £530
its a 99 W reg and on autotrader the cars selling at £1450
so i dont think so but i guess if you are desparate to get rid it may be a option

[tali]

trouble is fiats are worth sweet fa at any age (sorrrry!)
£530 is bare bones minimum, (although 1450 is toooo high imho)

[mjr600]

webuyanycar is linked directly to Carcraft and you will have recieved an enhanced valuation in the event you buy from them.

They have a very poor reputation, both for customer service, for pricing, for the quality of their vehicles and their finance rates.

In many ways they exhibit all the stereotypes that go with car dealers wrapped up in a shiny glass showroom.

Trade it elsewhere or sell it privately.

copied from my earlier post

[bclark]

Webuyyourcar.com is for desperate people only. I put my Car into the quoter and they offered me £8400 for my Megane CC 56 plate with 5000 on the clock. Well below even the trade in value.

[balsingh]

They're a complete waste of time. Even if they make you a reasonable offer on the website, it isnt a guarantee. They can still turn around and offer you less or even say they don't want the car when you turn up with it.

I got a decent quote on a non-runner but when I got it towed there, the offered me a lot less so I ended up getting it towed back home. Managed to sell it on eBay for the same price as what they initially offered me.

[colin9749]

One of the kids used this website to price 2 of my cars. A 1990 XJ40 with 33,000 miles on the clock in concours condition [even the spare has never been used] was valued at £150 and a 1983 280SL Mercedes with 100,000 miles in very tidy condition with 9 months M.O.T. was valued at £860. Need I say more!

[dmg24]

sounds like spam to me ...

[dbbear]

Do they ever match there valuation? I have been valued at £4300 for my lexus is200 (very low price) but i got offered rock bottom p/x on a new car I have bought as it is such a low price (basically getting it at cost), So if i get the webuyanycar offer then its a couple more quid in my pocket and they have a good deal. However I cant be assed if I turn up and they say op wee scratcht there, dent there, etc, etc then get offered £3500.

PS feel free to make me an offer but the clock is ticking 24hrs!!

[D Jones]

Do not waste your time with these people. (webuyanycar.com) They give you a tempting offer on the internet then you make an appointment to visit there offices. So you drive for an hour to meet up with a rather down market ex bouncer type who says they don’t want your car as its not fitted with something or other. But would buy it for £1500 less.
Don’t waste your petrol and time.

[axus]

BE VERY WARY OF CARCRAFT
I was recently searching the internet for a nearly new Avensis T3. I came across carcraft's webpage and they had one that matched my requirements in their Leeds shwroom.
I phoned them at 11.00 and booked a test drive saying that I would coming up from Shefield and woulde be there for 14.00.
We arrived on time, was grabbed by a saleman before even clearing the door. He told us to go and have a coffee while he checked the car was available. They then tried to charge us £7.90 for two coffees !!!!!. We were led into the workshp to look at the car, which had flat tyre ( must have been driven from the compound on a flat tyre).
He went to look at my X-Type, came back and rote in 3" high letters £9,000 which they wanted with my car valuing it at £2,000, just £1,000 less than every other offer. He eventually upt their off to £2,800 for the X-type. I said I would consider it after a test drive, waited until 15.00 then walked out.
No one treats me with contemp and I wont play their silly games like sign this and sign that.
On my way out we were confronted by an arrogent sales manager demanding to know why we were leaving when we had shook on a deal. I not so politely told him where to go. I may be an OAP but I am more than a match for those sharks

[Brazil Bill]

Please don't get me started on Carcraft - they may have got their act together since 2002 but I...okay, stick to the thread. I thought I'd look at seeing what 'they' thought my Alfa Spider was worth, it's a 2001 model, and yes, not the newest shape, but have had it valued after I'd done the necessary work. Local garages were will to sell at between 6,750 and 8,250. As it's a 6-speed upgrade and is basically immaculate, I thought I'd run a comparison.

WeStealYourCar.com came up with 3,310.

Say no more.

Bloody cowboys.

[gner_ex]

My top tip for anyone looking at finance is to ignore APR as 99% of you dont know what it actually means. You are far better asking what the FLAT RATE of interest is as this does not vary based on loan amount and repayment period.

Example: if you borrow £10,000 you could have an APR of 7% and the flat rate of 6.5%

or if you borrowed £5,000 your APR could be 15% but a flat rate of only 6%.

At first look it appears that for the 10,000 your interest is lower because of the lower APR but actually the interest rate is higher.

Hope this makes sence and
You really think people will trust your feeble attempt at explaining how interest rates work, when you can't even spell the word "sense".

Price given for my car was £1400, and I have recently been offered £2200 cash by a trader, and £3000 part exchange (and would expect around the same price to sell privately) - what a waste of time - hope I'm not going to get a load of spam from them now.

[Chris_f99]

My top tip for anyone looking at finance is to ignore APR as 99% of you dont know what it actually means. You are far better asking what the FLAT RATE of interest is as this does not vary based on loan amount and repayment period.

Example: if you borrow £10,000 you could have an APR of 7% and the flat rate of 6.5%

or if you borrowed £5,000 your APR could be 15% but a flat rate of only 6%.

At first look it appears that for the 10,000 your interest is lower because of the lower APR but actually the interest rate is higher.

Hope this makes sence
Oh by the way, just in case your wondering I have never worked for UK Car Group but have worked in the motor trade for many years.

Thanks for your "top tip". Pity it's not only factually incorrect and misleading, but just the sort of nonsense that car salesmen use to confuse people. (I know they have tried it with me in the past).

APR was brought in to *stop* dodgy explanations such as this guy's. It reflects the real cost of borrowing. If you want to know how much a loan will cost you, look at:

1) The APR

2) The total cost of borrowing.

Both must be stated by a lender.

If they try to tell you what "UKCarads" tell you, walk away or at least tell them to shut up and show you the APR.

[stugib]

I found this thread a few days ago when I was considering using webuyanycar.com so thought I'd post my experience any future searchers.

Was looking to trade in my 40,000 mile '55 1.6 Focus for something more efficient but was only getting £5000 part-ex offers. Glass/Parkers said private sale price was about £6000.

So tried the site and got offered £5550 offer online, without entering any damage (as there wasn't anything obvious I knew about). Took it into the Peterborough office and everything was very open about how much they'd take off for each bit of damage (e.g. scratch £100, minor dent £50). He took a look and offered me £5400 for it because of a couple of minor dents he found. Didn't bother to haggle as I was trying to keep a straight face for 'making' £400 above the nearest best offer I'd had whilst avoiding the hassle of selling privately. Money arrived as promised 4 days later.

All in all very impressed with my dealings with them. It may have helped that I was selling something fairly new, still under warranty, and the Peterborough branch is literally an office not a CarCraft showroom so there was nothing to hard-sell me. That £400 made the difference between getting the car I wanted and having to settle for another model, so I'm very pleased I went ahead.


p.s. agree with the previous post on APR - lost track of the number of salesmen who have told me "don't worry about the APR, the car industry works on flat rates"

[dave_d]

There a con, I entered the details for a 2004 Bentley Continental GT and they offered £250 for it! Yea right!

[stugib]

There a con, I entered the details for a 2004 Bentley Continental GT and they offered £250 for it! Yea right!

They're certainly not a con, but what you've probably shown is that they'll configure their pricing database to deter people with cars they can't easily re-sell via their Carcraft sites. I'm sure they'll shift my Focus at a good profit within a week or two, but I expect you'll be hard pushed to find a Bentley at Carcraft! I recommended them to a colleague and the price he was offered was a lot less than he wanted. Horses for courses.

Lots of companies work the same way, from insurance companies down to your local handyman who will price himself out of a job he doesn't want to do.

[Stephb1986]

i used them once took my car to car crap at liverpool they inspected it and said they would give me less money than they quoted online! so i told them to shove it where the sun dont shine, it wqas a waste of time and wouldnt bother!

Steph xx

[lisawaters]

All useful comments.... but I want to sell my S_TYPE Jag - where should I go for best price? Didn't get a single bite on Ebay or Autotrader.

[LondonSurgeon]

Have now sold 2 7 series bmws through these guys in essex.

Reasonable price.

What is book price....parkers and what car prices are notoriously over the top.

Payment received in 4 days by bacs transfer.

[philand7]

Not very good in my opinion, they offered to buy my car at a very low price

[albionrovers]

I got what I wanted from them, they only knocked me down 60 quid from £810 => £750. Money took 4 days to clear.

Fine by me espec. for cars worth < a grand where seller (me!) can't be bothered to advertise the heap. Especially when the car looks shiny but has a good few faults under the hood.

[J400uk]

I dont like them, prices seem far too low tbh. I think your best of privately selling where possible via Autotrader or PistonHeads (not eBay) or just part-exchanging it with the dealer using the likes of WhatCar price guide to ensure you get a good price. Alternatively if you must have the convience of been able to get an instant offer for your car online, try this site - http://www.partxsolution.com/. They offered me £1k more than "webuyanycar" although still below book for the particular model.

[graham1]

Just tried to obtain a value of my car with a view to selling it but they cannot give a value on a private plate. They suggested I put the private registration on retention so I could get a value. Yeah, right!!!!:rotfl:

[debtfreeoneday]

Wish I'd read this thread before, but have just got a price from them for our car. We've advertising in Autotrader as well, so will see if we manage to sell it that way, but if not, may consider seeing how it goes with them...

[Cybi]

They offered me £1650 for my 02 car. Wanted to avoid the hassle of selling so drove 90 miles to Chester. Was offered £875 when I eventually saw someone. This for a car valued by Autotrader at £2650 as private sale if in 'Poor' condition. What a waste of time, effort and diesel.

[goldspanners]

They offered me £1650 for my 02 car. Wanted to avoid the hassle of selling so drove 90 miles to Chester. Was offered £875 when I eventually saw someone. This for a car valued by Autotrader at £2650 as private sale if in 'Poor' condition. What a waste of time, effort and diesel.

well you were happy to loose £1000 in the first place, so why not just advertise it for £500 less than a "poor" book price?

[anewman]

Lol - their practice sounds just like "Gazundering" http://www.firsthomebuyer.co.uk/th-master.php?file=gazunder.xml

[Donsfan]

I am looking to off load a W reg Alfa 145 86000 miles in .... err .... poor condition. webuyanycar.com have come up with about £275 (Online). Is it worth taking this further and arranging an appointment?

[nomoneytoday]

One of the kids used this website to price 2 of my cars. A 1990 XJ40 with 33,000 miles on the clock in concours condition [even the spare has never been used] was valued at £150 and a 1983 280SL Mercedes with 100,000 miles in very tidy condition with 9 months M.O.T. was valued at £860. Need I say more!

An 18 year old Jag, or 25 year old Merc isn't really the sort of car that Carcraft would put on their forecourt. Hence the low offer.

[hipha]

After reading the mostly negative posts on here, I was very doubtful of webuyanycar.com. I need to sell my 2007 BMW 120 M Sport quickly as I had a replacement lined up. Trade price according to whatcar was 14,210. Webuyanycar quoted me 14,260 and I arranged an appointment. On arrival at the north east branch, my fears were backed up by the shifty looking salesmen hanging around in the entrance to carcraft. I was ushered into the far corner of the showroom where I was introduced to the salesman Malcolm. He took the keys and inspected the car thoroughly. On his return he said 'Nice car'...then offerred me 13,800! I was not impressed as my car was in showroom condition and only covered 11000 miles. After pressure I got him up to 14,050 which I accepted. I paid for the money to be transferred via CHAPS at a cost of £24 and the money arrived the next day. In summary webuyanycar exist to make a profit on your car. They are in the ascendency in the deal and I heard Malcolm say several times to other customers 'go and ask for prices from other dealers and then come back to me'. They do not need to buy your car as they have thousands of cars most of which will gain them a profit. They WILL offer less than the web site quote which is wrong. If you have a low mileage car with full service history and better still it is german then you will get a fair price. If you can bare to have punters coming around your house for weeks kicking your tyres and making low offers then patience MIGHT get you a higher price.

A positive but stressful experience

[LinasPilibaitisisbatman]

Could someone tell me webuyanycars charity number?:rolleyes:

Of course they wont' be paying top values for cars, what dealer would.

[Forest4Ever]

I think that your experience with this firm will depend very much on your honesty in your disclosure during the valuation process, and the type of car you sell to them. If you don't disclose a large dent or scratch then you can expect them to find it and offer you less than originally quoted. I took my Land Rover Freelander 2 to them today, and got exactly what they quoted me for it. This was substantially more than I was quoted to sell it back to the dealer I bought it from 18 months ago. I hardly made it worthwhile selling it privately. The sales man was polite and courteous and the whole process was done in 20 minutes. The office I use was in Castle Donnington which doesn't double as a car sales showroom so they had nothing to try and sell to me. It will also depend on you not being unrealistic in your expectations of what they will give you for your car, although I got nearly 2K more than a dealer was willing to give me for it in part ex for a different new model. All in all an easy transaction and a very good price obtained! I'm now just waiting for my bank account to be credited....!

[JMR24]

Their online quote gave me a price of £4850, about 5-10% lower than their competitiors, so I decided to ring up and ask if they would take account of the factory-fitted extras. They told me to take it in for a valuation, which I did (the depot was only a 5 minute walk from where I live). The guy then came back and said it's only worth £4300, which I thought was rubbish. He pointed out all of the additional damage he had found.

I got back home, and put all of the additional "damage" into their valuation tool, and it came back with a price of £4650, not including the manufacturer's fitted features pack! So they are clearly not willing to honour the prices quoted.

I sold the car last weekend to a local dealer for £5250, which I was very happy with.

In summary, only use these guys if (a) you are desperate for a quick sale and (b) won't be inconvenienced a lot by having to travel all the way back from their depot if you decide their revised offer is unacceptable (i.e. you live within a few miles).

[bobby9205]

I used these guys to my advantage, realising that I would probably never get the price they quote on there website, so I printed off there quote and went around the local car dealers with it.

The first one I found knew all about "we buy any car" and offered me £100 more than the printed quote, so I took the offer and sold to him (couldnt be bothered trawling around the rest!)

Happy days!:beer:

[pgilc1]

The first one I found knew all about "we buy any car" and offered me £100 more than the printed quote, so I took the offer and sold to him (couldnt be bothered trawling around the rest!)



How do you know that

(a) he didnt originally plan to give you £500 more but knew he just had to slightly better the bit of paper you gave him

(b) other dealers might have given you more?

:confused:

[pgilc1]

I think people do need to remember that webuyanycar.com will price better for cars they actually can resell. Hence 18yo jags are unlikely to interest them.

I actually was pleasantly surprised when i plugged in the details for my 535d beemer - they offered me more for it than my local BMW dealer was offering on a trade in.

[loftgroovv]

They are a bit of a con, but ultimately you have to expect that.

I had a clapped out old banger that I just wanted rid of and was going to take to the scrappy - who might have given me about £20 for it, if anything.

I noticed the webuyanycar.com TV advert and went on their website. I stated that the engine condition was POOR and the interior was average (both factually correct) and was quoted £240 - which I thought was great. However, this is their clever marketing trick - it's all just about getting you to go down to one of their offices/showrooms.

So I arranged to take it down the next day to their office, and after an inspection was offered £110! So quite a drop! I actually took the offer on the basis I would otherwise have to go through the bother of scrapping it, so all in all, it was still a good deal. The guy that did the inspection and the paper work was perfectly friendly and not pushy at all - can't fault that.

The main thing is, if you have a really rubbish low value car then they will take it off your hands for more than you'd get elsewhere. But if you have a car that is worth more, say £5000-£8000 and thinking of trading it then avoid them like the plague - they will quote you a hugely tempting offer but then when you get there they will slash it big time. Of course the trick is you've already gone to the bother of taking the car all the way there by then, so they know many people will just take it for a hassle free, quick sell.

They are not the worst company I've known, but just be aware that no matter how honestly you describe the condition of your car on their internet site, they will NOT OFFER YOU THAT PRICE when you go there. Remember, they obviously hope to sell the car on for a profit, so don't expect a good offer for it.

The salesman basically admitted as much.

[loftgroovv]

I think people do need to remember that webuyanycar.com will price better for cars they actually can resell. Hence 18yo jags are unlikely to interest them.

I actually was pleasantly surprised when i plugged in the details for my 535d beemer - they offered me more for it than my local BMW dealer was offering on a trade in.

Yes, I was "pleasantly surprised" when I "plugged in the details" for my car, but the point is that is not a quote they will honour.

Did you actually take your beemer down to their office/showroom? Did they offer you the same price as came up on the screen when you entered the car's details?

There is no chance they would have done.

[pgilc1]

Yes, I was "pleasantly surprised" when I "plugged in the details" for my car, but the point is that is not a quote they will honour.

Did you actually take your beemer down to their office/showroom? Did they offer you the same price as came up on the screen when you entered the car's details?

There is no chance they would have done.

Fair enough but theres quite a difference between the value of what was in your case a scrapper and a car they can retail.

As someone has said, they look for basis to reduce the price on the car, thus those who dont describe the car accurately will get stung badly come inspection time.

My car is totally mint - not even a stone chip, good and new front / rear tyres respectively, unmarked interior, all the right toys, the right alloys (unmarked) FBMWSH, long MOT, so i'd like to see them find justification for adjusting the price severely.

Whats interesting about your situation is that you know the car was only worth about £20 scrap, but you're still complaining when they gave you £110.

[pgilc1]

They are a bit of a con, but ultimately you have to expect that.

I had a clapped out old banger that I just wanted rid of and was going to take to the scrappy - who might have given me about £20 for it, if anything.

I noticed the webuyanycar.com TV advert and went on their website. I stated that the engine condition was POOR and the interior was average (both factually correct) and was quoted £240 - which I thought was great. However, this is their clever marketing trick - it's all just about getting you to go down to one of their offices/showrooms.

So I arranged to take it down the next day to their office, and after an inspection was offered £110! So quite a drop! I actually took the offer on the basis I would otherwise have to go through the bother of scrapping it, so all in all, it was still a good deal. The guy that did the inspection and the paper work was perfectly friendly and not pushy at all - can't fault that.

The main thing is, if you have a really rubbish low value car then they will take it off your hands for more than you'd get elsewhere. But if you have a car that is worth more, say £5000-£8000 and thinking of trading it then avoid them like the plague - they will quote you a hugely tempting offer but then when you get there they will slash it big time. Of course the trick is you've already gone to the bother of taking the car all the way there by then, so they know many people will just take it for a hassle free, quick sell.

They are not the worst company I've known, but just be aware that no matter how honestly you describe the condition of your car on their internet site, they will NOT OFFER YOU THAT PRICE when you go there. Remember, they obviously hope to sell the car on for a profit, so don't expect a good offer for it.

The salesman basically admitted as much.

This is all "in your experience" and for what what you admit is a "scrapper"

What about the likes of this....

Have now sold 2 7 series bmws through these guys in essex.

Reasonable price.

Payment received in 4 days by bacs transfer.

[pinkneonmartini]

my OH sold her car through them, they sent her all the paperwork guaranteeing her £2200 for her ford fusion, and then when she went drop it off, the price had dropped to £900!!!!!!!!!! She had to haggle for 2 hours to get it up to £1300 :( very bad! i wouldn't use them

[LinasPilibaitisisbatman]

my OH sold her car through them, they sent her all the paperwork guaranteeing her £2200 for her ford fusion, and then when she went drop it off, the price had dropped to £900!!!!!!!!!! She had to haggle for 2 hours to get it up to £1300 :( very bad! i wouldn't use them



The paperwork guarentees a price based on condition and inspection.

No doubt you were less than accurate about its condition.

Webuyanycar want to sell these cars on so of course there will be a margin.

[pgilc1]

I think the lessons are

make sure you describe your car very accurately online
have all supporting paperwork with you - service history, mot etc
Expect them to try to negotiate and be ready for it.

The bottom line is you dont HAVE to sell to them so if they monkey you about, walk away.

[wevet]

Do not waste your time with these people. (webuyanycar.com) They give you a tempting offer on the internet then you make an appointment to visit there offices. So you drive for an hour to meet up with a rather down market ex bouncer type who says they don’t want your car as its not fitted with something or other. But would buy it for £1500 less.
Don’t waste your petrol and time.

I got made redundant and had a car with "negative equity" HP co totally unhelpfull i.e.e no problem hand it back and you then only owe us £8k. They would not allow me to sell it which would have left just a reduced deficit of £6.75k

My solution (butis only good for cars up 4 years I thinlk) is to out it with re-leased.com they manage the car i.e. they have found someone to rent it and that covers my payments plus I make a small (£95 p/m) profit. WhenI get a job again I get the car back.

Might not suit everyone but it got me out of a painfull jam very quick.

[loftgroovv]

Whats interesting about your situation is that you know the car was only worth about £20 scrap, but you're still complaining when they gave you £110.

I haven't complained - I even said the guy who conducted the sale was perfectly nice and non pushy. I've just written a consumer review (the 'good and bad' of my own expereince).

I'm just pointing out that the online price they generate is clearly overinflated in terms of what they'll actually offer you once you are there - a situation backed up by the experience of countless other posters on here (so who is right - YOU or just about everyone else?). The online pricing mechanism on their website is designed to be "tempting" - that is how they get you there!

I just don't want other people out there to think they'll actually get the price they get given on the webuyanycar.com website, because (on the balance of evidence) they won't. But if they are happy with the lower offer they receive then fine.

Your own car might be 'mint' by your own estimation, but I can assure you they'll find something to knock down the price.

You also seem to portray a very positive view of their whole operation despite not even having experienced an actual deal with them.

[pgilc1]

You also seem to portray a very positive view of their whole operation despite not even having experienced an actual deal with them?

And you have sold one car to them for £110? Hows that objective? :confused:

Most of the criticisms on here are from people who are saying that the prices they were 'offered' on the site are much lower than they expected. A further subset have had the offer reduced when they phyiscally got there.

This is hardly surprising as you are being offered raw trade price for the car. Also, they will only bid strongly on cars they want to buy. Hence an 18yo jaguar is unlikely to get a price acceptable to the seller.

My point is, check them out, if the price is way off, then you've lost 3 minutes of your life and move on to somewhere else. If the price is reasonable and you cant get a better price elsewhere, make sure that you have described your car accurately and make sure they have no excuses to negotiate on price. If they do offer a lower amount, negotiate OR walk away.

I would imagine any dealings whereby retail customers are exposed directly to the motor 'trade' are unlikely to be pleasant, so i'm not sure why you would think a large trader like this crowd should be any different?

[pgilc1]

I'm just pointing out that the online price they generate is clearly overinflated in terms of what they'll actually offer you once you are there - a situation backed up by the experience of countless other posters on here (so who is right - YOU or just about everyone else?).



The bulk of negative posts relate to poor prices quoted on the site. Very few pertain to heavy negotiating once you turn up at their outlet. Anyone who does has been countered by other posters asking 'did you accurately describe the car in the first place?' to which invariably there is no reply.



The online pricing mechanism on their website is designed to be "tempting" - that is how they get you there!



Thats contrary to the bulk of feedback on here - most say the online quote was well below their expectations.

Out of curiosity, when they negotiated on the value of your car, on what was the basis for that? ie, what was their reason?

[negg]

It seems a bit strange they offer low prices on the internet, then lower when you get there? You would think they would offer higher prices on the website to tempt you down.

They offered me £5850 a while back for my car (on the website) whilst dealers were offering £6000 to buy it straight off me (no px). So I didn't go down to see what they really would have offered.

[loftgroovv]

The bulk of negative posts relate to poor prices quoted on the site. Very few pertain to heavy negotiating once you turn up at their outlet.

That isn't true! You just seem to be reading what you want to read.

All the following are extracts from this very posting which suggest people were offered one (higher) price on their website, followed by a lower price when they actually got there:

Cybi – “They offered me £1650 for my 02 car. Wanted to avoid the hassle of selling so drove 90 miles to Chester. Was offered £875 when I eventually saw someone. This for a car valued by Autotrader at £2650 as private sale if in 'Poor' condition. What a waste of time, effort and diesel”

Albionrovers – “I got what I wanted from them, they only knocked me down 60 quid from £810 => £750.”

Hipha – “Webuyanycar quoted me 14,260 and I arranged an appointment……He took the keys and inspected the car thoroughly. On his return he said 'Nice car'...then offerred me 13,800! I was not impressed as my car was in showroom condition and only covered 11000 miles”

JMR24 – “Their online quote gave me a price of £4850. They told me to take it in for a valuation, which I did (the depot was only a 5 minute walk from where I live). The guy then came back and said it's only worth £4300”.

These 4 examples from this listing are in addition to my own. Do you care to provide some counter-evidence then of examples where someone has e.g. got a £5,000 quote on the website, taken it along, and then actually being given £5,000 for sale? Good luck, because there are unlikely to be any.

I’m actually not complaining about them in general, merely the fact that they obviously employ a tactic of offering a fat price on their website (with a car described accurately) and then a lower price when you’ve taken the trouble to go there.

I accept that some people might have inaccurately described the condition of their car, but then equally that is also their convenient excuse isn’t it. For my old banger I described the engine as in POOR condition on their website and still got a £240 quote. When he looked round it he pointed out that the engine was in poor condition and knocked down the offer!

All I am trying to say is…. why didn’t their website just say “we value your car at £100” in the first place…rather than say they value it at £240?

[pgilc1]

Cybi – “They offered me £1650 for my 02 car. Wanted to avoid the hassle of selling so drove 90 miles to Chester. Was offered £875 when I eventually saw someone. This for a car valued by Autotrader at £2650 as private sale if in 'Poor' condition. What a waste of time, effort and diesel”

And did Cybi come back and say why they devalued it? ie, by how much was it misdescribed?

Albionrovers – “I got what I wanted from them, they only knocked me down 60 quid from £810 => £750.”

Hipha – “Webuyanycar quoted me 14,260 and I arranged an appointment……He took the keys and inspected the car thoroughly. On his return he said 'Nice car'...then offerred me 13,800! I was not impressed as my car was in showroom condition and only covered 11000 miles”

I notice you left off the bit "After pressure I got him up to 14,050 which I accepted." and "overall a positive ... experience"

JMR24 – “Their online quote gave me a price of £4850. They told me to take it in for a valuation, which I did (the depot was only a 5 minute walk from where I live). The guy then came back and said it's only worth £4300”.

Again mis-quoted you left out the line "He pointed out all of the additional damage he had found."

[pgilc1]

Do you care to provide some counter-evidence then of examples where someone has e.g. got a £5,000 quote on the website, taken it along, and then actually being given £5,000 for sale?



Yup - heres 5 - any who didnt get the full price got within a few £'s of what they were quoted online, and all happy with webuyanycar.com. Interesting that some even got more than at other dealers.



So tried the site and got offered £5550 offer online, without entering any damage (as there wasn't anything obvious I knew about). Took it into the Peterborough office and everything was very open about how much they'd take off for each bit of damage (e.g. scratch £100, minor dent £50). He took a look and offered me £5400 for it because of a couple of minor dents he found. Didn't bother to haggle as I was trying to keep a straight face for 'making' £400 above the nearest best offer I'd had whilst avoiding the hassle of selling privately. Money arrived as promised 4 days later.

All in all very impressed with my dealings with them.





Have now sold 2 7 series bmws through these guys in essex.

Reasonable price.

Payment received in 4 days by bacs transfer.





I got what I wanted from them, they only knocked me down 60 quid from £810 => £750. Money took 4 days to clear.

Fine by me espec. for cars worth < a grand where seller (me!) can't be bothered to advertise the heap. Especially when the car looks shiny but has a good few faults under the hood.





Trade price according to whatcar was 14,210. Webuyanycar quoted me 14,260 and I arranged an appointment. After pressure I got him up to 14,050 which I accepted. I paid for the money to be transferred via CHAPS at a cost of £24 and the money arrived the next day.

A positive ... experience





although I got nearly 2K more than a dealer was willing to give me for it in part ex for a different new model.

All in all an easy transaction and a very good price obtained!

[pgilc1]

I’m actually not complaining about them in general, merely the fact that they obviously employ a tactic of offering a fat price on their website (with a car described accurately) and then a lower price when you’ve taken the trouble to go there.



Any of the quotes i've shown demonstrate that with the right car they come very close to the quoted price on the website, and where they dont it does seem to be when the car isnt as described, eg, a 'few small dents'. I would be surprised if you could find any trade buyer who would quote you over the phone / internet sight unseen and then give you exactly that amount without trying to get it for a bit less.



All I am trying to say is…. why didn’t their website just say “we value your car at £100” in the first place…rather than say they value it at £240?



You still havent said exactly what their basis was for not giving you £240. Also, by your own admission, you didnt try to negotiate with them. I'd say you could have got to £150, which would then have been 7.5 times what you thought it was worth....

[sallyc1971]

I promised the guy I dealt with at webuyanycar that if I was happy with the outcome of my dealings with the company, I would post a review of my experience as I'd read some very negative reviews.

I requested a quote after seeing the advert on the television. We were given a quote for 6,100 for our Honda CRV which seemed reasonable (car was in very good condition). I warned my husband that I'd read that they rarely give you that price.

We turned up at, what can only be described as a derelict building. It was on an industrial estate and he and the security guard were the only people there. It all seemed really dodgey to say the least. They guy who greeted us was not exactly reassuring either.

He looked at the car and started mumbling things about extra paint on the car. Our car had only been used by Honda and ourselves so we felt we knew the history of it. We thought here goes this is the start of him knocking down the price. We were right to an extent he knocked £400 off the price explaining that the price we received on line was for mint condition and then they take it from there. I have to say we were happy with that all things considered. We were then given the option to have the money paid into our bank within 3-5 days (no charge) or pay for CHAPS which meant it would go into out bank the next day which we opted for.

We then walked away from our car leaving all the documentation and keys with this guy and hoped that the money would be in the bank the next day. The whole experience made me feel very uneasy I have to admit.

Anyway, on the Wednesday as promised the money was in our bank and we can't believe how hassle-free the whole experience was and enabled us to go out and buy a new car with money in our pockets to negotiate with! Happy days!

[Clare68]

I sold my car to wewillbuyyourcar, a different online site, like most of the threads they inspect the car and will adjust the price if required, my own price was reduced by £100 for low tyres, though they did offer to let me replace them and return later, I couldn't be bothered.

The difference is this happened on my doorstep, I felt more comfortable and avoided the hassle and worry of the situation described above, they also transferred the money to my account - at no charge, before the driver had left with my car.

This really was a 'hassle-free experience' completed in the comfort of my own home.

[mhensley]

They're a complete waste of time. Even if they make you a reasonable offer on the website, it isnt a guarantee. They can still turn around and offer you less or even say they don't want the car when you turn up with it.

I got a decent quote on a non-runner but when I got it towed there, the offered me a lot less so I ended up getting it towed back home. Managed to sell it on eBay for the same price as what they initially offered me.
My advice to anyone is to NEVER use WeBuyAnyCar.com or in fact use CarCraft as prices are extortionately high and you have little chance of getting the price quoted online from WeBuyAnyCar.

I had a Honda Accord (2000 V Reg) which I was told would fail its MOT on emissions, so I thought I would see what WeBuyAnyCar would offer. I said it had No MOT and car was in poor mechanical condition I also pointed out that the bumper had dents but said there was no other damage, got quoted £400. As car had no MOT had to get it towed there. On inspection was told the bumper had been filled poorly and there was a dent (less than the size of a penny) on the bonnet.

Based on those two issues they quoted me £100! they said they would need to respray the bumper (how many 9 year old cars have not one marking on them and who would go to the trouble of respraying a bumper on a nine year old car!)

Managed to get them upto £200. I am sure even if you meticulously made a note of every little minor scuff on a car they would still find reason to mark it down.

[postmanpat68]

I put my car details in their system peugeot 02. 307sw fsh, 71000miles, v good condition and they quote me £2225. what a bunch of jokers as local dealer offered me £3000. i'm laughing all the way to the bank.

[andymac100]

I have just finished selling my 2001 Audi A4 to webuyanycar. It was in spotless condition. It only went to them because I was after sweapping it for a car of similar value so I was being offered only about £2500 for it. webuyanycar quoted £3200 as a price. When I arrived, the chap looked it over and used a paint depth guage on it. He said the front end had once been re-sprayed, which it had. The paint work was to a very high quality standard and was mirror smooth, much better than an 80,000 mile car has any right to be. He said that was a big problem and reviewed his price to £2800. It lost £400 in value because of this. We eventually agreed on a price of £3000, plus their fee of £29.99.

In addition they remove from whatever price they pay the cost of the tax disc. This isn't asked on the original appraisal, so I'd suggest only use webuyanycar when the tax disc is almost expired. In total after they have removed, fees and tax disc refund costs I was left with £2912.50.

The car will be retailed at £3700 (the salesman left this figure on his print out on his desk.)

So they will make nearly £800.

My advice, take any valuation with a pinch of salt and try and sell privately. I didn't wnat to because of the hassle and time invloved, but if you can, it'd be a much better option.

[postmanpat68]

I have just finished selling my 2001 Audi A4 to webuyanycar. It was in spotless condition. It only went to them because I was after sweapping it for a car of similar value so I was being offered only about £2500 for it. webuyanycar quoted £3200 as a price. When I arrived, the chap looked it over and used a paint depth guage on it. He said the front end had once been re-sprayed, which it had. The paint work was to a very high quality standard and was mirror smooth, much better than an 80,000 mile car has any right to be. He said that was a big problem and reviewed his price to £2800. It lost £400 in value because of this. We eventually agreed on a price of £3000, plus their fee of £29.99.

In addition they remove from whatever price they pay the cost of the tax disc. This isn't asked on the original appraisal, so I'd suggest only use webuyanycar when the tax disc is almost expired. In total after they have removed, fees and tax disc refund costs I was left with £2912.50.

The car will be retailed at £3700 (the salesman left this figure on his print out on his desk.)

So they will make nearly £800.

My advice, take any valuation with a pinch of salt and try and sell privately. I didn't wnat to because of the hassle and time invloved, but if you can, it'd be a much better option.

Another 1st time poster praising this firm??. looks like their staff have too much time on their hands.

[pgilc1]

I put my car details in their system peugeot 02. 307sw fsh, 71000miles, v good condition and they quote me £2225. what a bunch of jokers as local dealer offered me £3000. i'm laughing all the way to the bank.

How much discount would your local dealer have given you without a trade in though?

[stugib]

Another 1st time poster praising this firm??. looks like their staff have too much time on their hands.
:confused: Suggest you re-read!

So they will make nearly £800.
Did it surprise you they're a business making money?

[pgilc1]

My advice, take any valuation with a pinch of salt and try and sell privately. I didn't wnat to because of the hassle and time invloved, but if you can, it'd be a much better option.



Agreed. It does bemuse me though that people expect a car trader such as webuyanycar to give them top book for their car, when they cant be bothered trying to sell it themselves.

[ivor home]

waste of time "webuyanycar.com"yes at thier own price,bottom line is dont bother the price they quote online is more than they offer once your there, its a ploy to get you in, they are basicly "car dealers"

[sclyates]

hi
yeah we did use them last month in sheffield and can gladly say we had a good deal. the price they gave us was not too far from the "book" price for a trade in and the money went into the bank account within a few days
sarah

[badboy]

just put in my car details knowing one in worse condition had just been sold on ebay by a private seller for £3,600 same year millage and spec but also had dent on bonnet and door creese. they offered me £1,600. i would prob agree with stugib they offer good money for cars they know will shift in a hurry. i would expect to get in excess of £4K privately and a dealer might offer £3.200 PX

[Alias_Omega]

£3660 for my 2005 Megane, which are selling in Autotrader for £3000.

Not too bad for an online quote, but what i call nothing will be something to them.

[bclark]

I sold my Car through them in early September despite being totally cynical. I decided to sell on my Car which was a little over 2 years old and having had grief selling privately in the past I decided to get a quote out of interest. The price that they quoted me was quite a bit more than the trade in value on my car and seeing as their local office was only 3 miles away i decided to chance it.

Now i went there knowing that despite the fact that i had been fully open and honest they would try and knock me down on the price but seeing as their offer had been far more than expected I worked out that I would be willing to accept £600 less than their offer. They had offered £10100 for my Seat leon which had a trade in value of £9450.

No surprises the guy came back from inspecting my Car having found a couple of 'phantom' issues and even said that he had to call his boss for advice on what to do (he was quite young so maybe he legitimately didn't know what to do). I was preparing myself for the worst now but he came back and said that they would have to revise their offer to £9775. This suited me fine as I was selling my Car without hassle and for above the trade in value. From their it was all smooth sailing and I was even allowed to keep the tax.

I think it really just depends on whether they want your car. They all go into Carcraft so i think mine would have made a very good car to go in their showrooms as it was relatively new and in good condition so someone is probably now paying them ridiculous sums per month for it at about 35% APR.