AVON PRICE ERROR free 500ml bubble bath for xmas!

[SkipClick]

http://avonshop.co.uk/avonshop/assets/images/prod/PROD_9000965_LG.gif

http://avonshop.co.uk

beauty > toiletries > bath & shower > "see more bubble bath"

Second option states: £4.00 or 2 for -£24.00

Add more to the basket and price = £0.00


You will need your credit card as well I tried two lots one with free dellivery and one with out and don't for get the clue is "comeback"....


Please don't over order please let other mse members have a few and please don't phone Avon up one golden rule!!!.

Update:

Our Ref / CAT


Dear Avon Customer

I am writing to advise you of a technical error that occurred on our website and affected your recent order.

When you selected your choice of products, the offer for 500ml Avon Bubble Bath was clearly stated as £4.00 or ‘ Buy two choose 2nd free’ (Not to me it aint - free means it free....)

However, when your selection was added to your shopping basket, both items appeared as free. This genuine error means that we are unable to process your order and I would like to apologise for the inconvenience this may cause. The error has now been rectified. If you wish to take advantage of the 'buy one get the same one free' bubble bath offer, please go onto the website and re-submit your order.

Please be assured that we have arranged for your shipping charge to be refunded to the card in which your payment was made.

Thank you for your cooperation and may I apologise for the inconvenience.

Yours sincerely

Angela Campbell
Avon Customer Service Team


Boo hoo, one down, one to go!

[lesliejack]

http://avonshop.co.uk/avonshop/assets/images/prod/PROD_9000965_LG.gif

http://avonshop.co.uk

beauty > toiletries > bath & shower > "see more bubble bath"

Second option states: £4.00 or 2 for -£24.00

Add more to the basket and price = £0.00

Clue is COMEBACK if you know what I mean!!. ;)


Please don't over order please let other mse members have a few and please don't phone Avon up one golden rule!!!.

:beer:brilliant find, hope they honour it.

[shazspice]

I can't find them on the site

[shazspice]

Just found it, hope they honour this. Many thanks OP

[divadee]

thanks very much op!!! i have ordered 2 will go as a stocking filler for my mum :D

[millie]

Thanks I have just ordered 2 also

[kit34]

JUST ORDERED MINE THAnks

[okikokikate]

http://avonshop.co.uk

beauty > toiletries > bath & shower > "see more bubble bath"

Second option states: £4.00 or 2 for -£24.00

Add more to the basket and price = £0.00


You will need your credit card as well I tried two lots one with free dellivery and one with out and don't for get the clue is "comeback"....


Please don't over order please let other mse members have a few and please don't phone Avon up one golden rule!!!.

you mention free delivery...is there another offer offering free delivery or did you have a voucher or something, i just cant find it on the site, hope you can help
thanks:cool:

[jockettuk]

in past experience avon have been a nightmare to deal with when they put something wrong on the site.. other than that things been ok with orders

[56cheffy]

thanks very much op!!! i have ordered 2 will go as a stocking filler for my mum :D


I hope she wont be wearing them at the time...;)

Ordered mine too, but added a 4 shower gels for £3.20...felt a bit guilty, hopefully more chance if I'm buying something as well!:beer:

[grandslamgirl]

Thanks 2 for me too :)

[kazstevens]

Wow ... Wonder of this will come? Bet they take the Postage and not send the goods :confused: Lets see 'eh! ;)
Just got an email:
Subject : avonshop Receipt
Thank you for shopping online with Avon.
Your order has been successfully placed.

[frestuffwooo]

am i allowed to purchase 6? - cos that comes up as free as well. I mean if i go through with it will they charge me £24 when they find out?

[alanshave]

Well you can order 6 but more likely to flag your order up. Probably best to order 2 if you want to come in under the radar with the rest of the early grabbers. (Theory only of course!)

[frestuffwooo]

i'll try for 6 - but they wont chrage me right?

[jockettuk]

i'll try for 6 - but they wont chrage me right?

wrong they might do .. like previous buyers have said ordering loads brings it to there attention and hey presto they stop all orders..

[jockettuk]

if you use the code birthday its giving 10% off and free delivery

[mustsportsbar]

i'll try for 6 - but they wont chrage me right?


Why when something is potentially free do some take the hit and miss?
Try for 6 hopefully you will get charged !!!

[alanshave]

Don't think there is any chance anyone is going to see these anyway, by the time they come in to work tomorrow morning they will get the fright of their lives when they see that 1000's of bottles of bubble bath need to be shipped!

[frugal_living]

Stick with just two - that way everyone has a chanceXX

[sonee2405]

thanks! just ordered felt wonderful seeing the £0.00 to pay on the invoice

[danejb92]

you mention free delivery...is there another offer offering free delivery or did you have a voucher or something, i just cant find it on the site, hope you can help
thanks:cool:

Use code COMEBACK at the checkout

[ang babe]

hi i want a real bargin, how did you manage to get free postage ?????

it is costing £3.50 for my postage, is there a way i can get round this????

ta angela

[hotchokl8]

free postage, 'COMEBACK'

[ste-ste]

A good find i've ordered 2:j

[Crazyangel]

If they take your card details - is there any way they can charge you if the amount comes to 0 ?

[jockettuk]

ive posted that if you use the code

birthday

it gives you 10% off and free p&p so buy something else just to make the order look genuine

[sassi]

cool ordered 2 thanx!!

[catowen]

That is a great freebie, thank you OP.

[frestuffwooo]

Ok instead of 6 gone for 3 Cheeeerrs:T:T:T

[okikokikate]

ive just ordered mine, thanks everyone for the codes

hope it all goes ok, ive received a receipt from them so...fingers crossed

[frugal_living]

I really do hope this 'offer' isn't like the recent 'EMPIRE' clothes 'Offer'. Where we were all sent invoices for payment even though they had sent the emails stating £0.00.

[frestuffwooo]

Thanks jocket followed your advice -added 2 different face product 1.75 each as well as bubble bath and used your code

[spud30]

I really do hope this 'offer' isn't like the recent 'EMPIRE' clothes 'Offer'. Where we were all sent invoices for payment even though they had sent the emails stating £0.00.

To be fair, I complained to Empire, and they refunded me the £5.

[ang babe]

thanks, just ordered my FREE bubble bath, and it feels good.

[frestuffwooo]

Yeah - if they do charge me i'll complain or cancell/return my order.

[Chas]

Thanks for posting this SkipClick & thanks to jockett for the free p&p & discount code.

I ordered two of the bubble baths plus another couple of items as well.

[ihatechoosingnames]

thanks OP. ordered 2....hope they arrive!

[surfsister]

hi i want a real bargin, how did you manage to get free postage ?????

it is costing £3.50 for my postage, is there a way i can get round this????

ta angela


if you use the code birthday its giving 10% off and free delivery

from the post above yours

[jenk]

Thanks OP, Ive ordered two for Christmas gifts :) Great find!

Jenk

[user051105]

Ordered two, thanks to op

[chuckles1066]

If they take your card details - is there any way they can charge you if the amount comes to 0 ?

No.

I suspect the only people who'll get these will be those who've ordered something else at the same time because once Avon debit the cards they'll have entered into a contract to supply the entire order.

[pulliptears]

Thanks OP! Blackberry bubble bath....luxury!!!

[peggydoodaa]

Fantastic find!!! Thank you for sharing.

I've never ordered from Avon online before, do you think they will honour it?

:j

[chinagirl]

Well, what a find ! Just ordered 2 x Sensitive. One for me and one a pressy for my aunty.

[tiff]

Brilliant, ordered one for me and one for my Mums hamper.

[samarnesen]

bought 2 as well hope it comes through

[carole.uk]

this was about yesterday morning then i saw on hotukdeals.com last night with a request just to order one or two with other things.
I think from the amount of hits the various sites have had we will be lucky to receive

[kronen]

Thanks, ordered through Quidco for 15%,
Ordered the bronzing pearls for my Avon customer as these were shorted last time & wants them ASAP.
Ordered 2 bubble baths & used BIRTHDAY code.

[Genie75]

Don't forget, if they don't honour it and charge you, you are still allowed to return the items without giving an explanation within 7 days under the the Distance Selling Directive

[sonee2405]

ordered again through pigsback-was worried that i didnt order any product apart from bubble baths earlier on so ive ordered 2 handcreams 4 mum and aunty with the bubble baths and BIRTHDAY code paid a grand totol of £2.70 on my credit card this time.If the first order comes through aswell i am going to pass 2 bottles of bubble bath to local womens refuge with few other items.i used to be an avon lady ages ago and i got charged twice for my final invoice so maybe this way im getting my own back.

[angiekane]

Thanks wanted the arabian glow powder anyway so added 2 to my order.

[Car1]

Hi, I've been lurking the MSE forums for a while and just had to register right now so that I can say thanks for sharing! I've ordered 2 pink bubble baths - yum!
Carla
x

[rachelja]

Ordered 2 and a new mascara for me, thanks to OP!

[gargoyle]

Ordered 2 and BOGOF detangling spray for my daughter - £2.25 the lot. Used BIRTHDAY aswell.

[mattandhmorningcrew]

Thank you for posting,
I have ordered 2 and used the birthday code - I have my fingers crossed they will come.
Merry christmas everyone

[Prudent]

Thank you. Ordered two plus a concealer stick for my daughter. Total £1.35

[Nyla1979]

Thank you, just placed an order and for some other things too.

[008ken]

Thank you very much. Have just ordered my quota, will make great stocking fillers for my daughters:j

[jenijellybean]

Just ordered two and some other stuff - also used the BIRTHDAY code and got 10% off and free P&P. Feel as though I have an angel and a devil on either shoulder!!! Surely they cannot charge more on to your credit card? I have copied their page with the 'error' on in case of a dispute! Thanks OP for the offer xxx

[Patsy'sPosts]

Thanx for this great find and for sharing it with the rest of us.

[lisa21]

Thanks OP, just ordered 2, plus Clearskin facial wipes for £1.50 delivered, hope this works!!

[zounds]

Ordered 2, not holding my breath, but thanks to the OP, I'm keeping my bits crossed anyway! :)

[missysx]

have just ordered 4 bottles... fingers crossed it'll work.

[nannis]

Thanks OP...Lets hope it works...yves rocher did when they made a mistake a while ago..i've ordered 2 bottles of the blackberry...its yummy!!

[executiverocker]

I have tried it and ordered an additional £1.50 item. Lets see what happens!

[shellmundo]

thanks very much for this find- very useful at this time of year!!

[bizzy_d]

YEAH let me say a big THANK YOU.

[Xanado]

Poor Avon... This thread has had 3000 views... so far! I think we might just put them outta business... :/

[ambernora]

Great find.Thanks big time.Just ordered mine

[bizzy_d]

how long do you think they will take to arrive ??????

[jules]

many thanks - Ive ordered two - lavender
Lets hope nobody gets too greedy !

[simbasweetie]

I ordered two, thanks you very very much. Don't forget to press the thanks button on the original post everyone !!

[lilmiss]

Poor Avon... This thread has had 3000 views... so far! I think we might just put them outta business... :/

Don't order any Bubble Bath then!!. I haven't. I do think they'll make you all pay for it :(

[postress]

Great thread, ordered some plus a lipgloss.
thanx :beer: :j

[alchemista]

Any good finds from the Outlet shop that you are offered after purchase? I didn't see any.

I ordered my 2, am awaiting the cancellation email :)

[devonpilgrim]

thanx i ordered 2 as well

[pfinn]

Just put through an order for 2 and it worked perfectly. Even the email confirm states that the cost is £0. Using the voucher BIRTHDAY means free postage as well!!

[jenijellybean]

If they cancel the order, so be it! If they ship it and then charge for it, they had better employ more staff in their Returns Dept lol xxx

[bootman]

Which of the Avon skin so soft sprays is the one to use as a mosi repellent? I will buy this with my bubble bath. There seems to be a sensual one and a fresh one.

Thanks

[bizzy_d]

If they cancel the order, so be it! If they ship it and then charge for it, they had better employ more staff in their Returns Dept lol xxx

well they can't cahrge me be card as i have no money :eek: , they may just not send but hey, lets live in hpoe, they would be great for pressies:money:

[wirehair]

Thanks for this, just ordered two plus a £4 item . fingers crossed!

[Blazeparadox]

http://avonshop.co.uk/avonshop/assets/images/prod/PROD_9000965_LG.gif

http://avonshop.co.uk

beauty > toiletries > bath & shower > "see more bubble bath"

Second option states: £4.00 or 2 for -£24.00

Add more to the basket and price = £0.00


You will need your credit card as well I tried two lots one with free dellivery and one with out and don't for get the clue is "comeback"....


Please don't over order please let other mse members have a few and please don't phone Avon up one golden rule!!!.

:beer:
Nice one, did order some other things I needed as felt guilty like OP, I'm sure they will fix it tomorrow, Thanks again.:T

Dont forget Quidco...

[dlb]

Thanks op just ordered 2 thank you.
Hope this works.

[hot chick]

Thanks will top up the xmas presents.:T

Hope Avon send them out.:beer:

[tricia2673]

Thank you, just ordered my 2.

[Glitterati]

Thanks for this! This is my first post here although I've been a lurker on and off for a few weeks!
I bought 2 of the bubble bath and was looking for another item to buy, so checked out the eyeshadows looking to get one for my mum for christmas, when I found..
color trend eye contact eyeshadow duo - priced at £4 each, or buy two for £3! What an odd offer, is this a mistake too? Well I've ordered 2 of those anyway, which came to a grand total of £2.70 inc.del! Not bad eh! I doubt they will come but fingers crossed!

[kronen]

Thanks for this! This is my first post here although I've been a lurker on and off for a few weeks!
I bought 2 of the bubble bath and was looking for another item to buy, so checked out the eyeshadows looking to get one for my mum for christmas, when I found..
color trend eye contact eyeshadow duo - priced at £4 each, or buy two for £3! What an odd offer, is this a mistake too? Well I've ordered 2 of those anyway, which came to a grand total of £2.70 inc.del! Not bad eh! I doubt they will come but fingers crossed!

Well Done:T
In book 18 these are 3 for £5.00, so a good purchase.

[kronen]

My earnings are showing as tracked in Quidco, my Avon order is showing processing.
Fingers crossed.

[gargoyle]

Mine's tracked through Quidco aswell.

[zounds]

Poor Avon... This thread has had 3000 views... so far! I think we might just put them outta business... :/
When errors like this happen, I always wonder how the person who tapped it into the database feels when s/he goes to work the next day, a few evil eyes I bet!!
They'll probably need a good old soak in the bath to relax when they get home! :D

[FL]

I have bought from them in the past and this offer seemed to work for me. It said that I will receive an email within 24 hrs confirming my order. Have to wait and see if it arrives.

[ayla261]

thaks for this, ended up ordering loads of other bargains from here too

[cuttlefish]

thanks, juz ordered 2, hope it comes through!

[MANDIE]

I ordered this morning along with 2 eyeshadows and free p&p so the order came to 3.00. They may not honour the bubblebath but they can't charge you anymore than it specifies on your invoice either so people hopefully won't get charged-they'll just not receive the goods x

[prin]

Cheers! lets hope they get sent :)

[pondie1]

this will get cancelled as i have just been on another forum and someone posted they had ordered 100 bubble baths,bit greedy

[Dopey_Dora_42]

I needed some more mascara so added the bubble bath onto my order. Ordered only two and seems to have worked.

Thank you

Dora x

[welshcakes]

Thanks so much for this link, have chosen some blackberry cos I LOVE anything blackberry! Fantastic stocking fillers for the two older girls :)

[jamtart6]

Originally Posted by Xanado
Poor Avon... This thread has had 3000 views... so far! I think we might just put them outta business... :/


as an avon rep - let me tell you - there is NO WAY they will be going out of business off a few free bubble baths!!!

i havent gone for this freebie as i have no need for the bubble baths - but it is sweet revenge for the company who make my december order incorrect and let down loads of my customers EVERY DECEMBER!!

They should get their act together!!


FAo bootman - its is SSS dry oil body spray woodland fresh that is a great insect repellent

[rachelja]

this will get cancelled as i have just been on another forum and someone posted they had ordered 100 bubble baths,bit greedy

There's always one isn't there.

[us2notts]

ordered mine,just wait and see if they arrive,fingers crossed

[divadee]

as an avon rep - let me tell you - there is NO WAY they will be going out of business off a few free bubble baths!!!

i havent gone for this freebie as i have no need for the bubble baths - but it is sweet revenge for the company who make my december order incorrect and let down loads of my customers EVERY DECEMBER!!



one of the reasons i left being an avon rep was the problems with the christmas orders year after year!!!! every year even if you get your order in early everything is always out of stock!!!! they keep saying it will come next time, but it never does and then you have to let your customers down near to christmas.

also the sham that is the returns system, you always get re-charged as i think the courier sends your returns via the moon before they reach avon!!!!

[NastyShag]

Originally Posted by Xanado
Poor Avon... This thread has had 3000 views... so far! I think we might just put them outta business... :/


as an avon rep - let me tell you - there is NO WAY they will be going out of business off a few free bubble baths!!!



As an Avon rep you should have ordered loads of them to sell on to your customers over the next wee while and make more profit.
After all the Avon rep earnings are a pittance compared to other businesses such as kleeneze

[dazed and confused]

just ordered mine, hope they come!

[missysx]

also the sham that is the returns system, you always get re-charged as i think the courier sends your returns via the moon before they reach avon!!!!

when i left avon i apparently owed them £15 for something that i'd never recieved... after telling them 3 times, i was assured their records would be ammended then 3 months later got a bill for £30, which included a late payment fee... by then i was so !!!!ed off with it i just paid it...

afterwards wished i'd put up more of a fight, but at the time i had alot going on in my life and i didn't need anymore hassle!

[jamtart6]

As an Avon rep you should have ordered loads of them to sell on to your customers over the next wee while and make more profit.
After all the Avon rep earnings are a pittance compared to other businesses such as kleeneze


Yeah you're not wrong there!! However, it is a good freebie for those people who dont get avon normally, and id rather they got a chance at it.


DIVADEE - couldn't agree more, every year there is something, i was out one year on xmas eve delivering late orders, and nearly everyone said they didnt want the order any more - so not only was it time wasted, I also lost money and lost orders the year after as people didnt want to take the risk - couldnt agree with them more...felt really sorry for them.... avons response was "so how come you havent ordered campaign 1 and 2 books??" ....

...well you can imagine the mouthful they got!!!

[jenijellybean]

Hey, just though, I hope its not Avon's ploy like the Threshers fiasco to get us all to place 'real' orders with them afterwards??!! xxx

[verynewmoneysaver]

Just ordered, thank you.

[cheddar]

when i left avon i apparently owed them £15 for something that i'd never recieved... after telling them 3 times, i was assured their records would be ammended then 3 months later got a bill for £30, which included a late payment fee... by then i was so !!!!ed off with it i just paid it...

afterwards wished i'd put up more of a fight, but at the time i had alot going on in my life and i didn't need anymore hassle!

If this was within the last 6 years you can claim the late payment fee back, same as a bank charge. :)

[kool-mumma]

Just ordered two. Many thanks for sharing this one

[mistymoo1975]

I just did it for 2 too, hope i get them!! thanks for this xx

[irisrose]

Thanks I have ordered some shampoo as well that was buy one get one free used birthday code for free delivery and 10% off grand total £1.80 :T

[ajtrader100]

Thanks, the missus will love the 2 I "bought"!!

[Fait accompli]

Many thanks OP, I usually only use Radox, but I'm happy to try anything new if it's free! :p

Plus I needed some Skin So Soft anyway, so Avon did well getting 4 quid off me today that I never would've got round to spending. :smiley:

[jonven]

Thanks have ordered 2 plus a faraway skin softener

[Skint-gall]

I've put my order in, let's hope they honour it!!

[bindiboo]

just ordered 4 plus another item using birthday code and got 10% disc and free del

[CAE]

Just ordered mine. got a couple of other bits. £2.70 to pay. Thanks to OP. Hope everyone is successful.

[doraexplorer]

well this thread has had at 22.05 6531 views! thats 13062 free bottles of bubble bath ! and thats only this site ! the chances of us getting it for free are zero to none.

just for the record i order it anyhow !! what the hell ! and as a regular avon customer i can highly recrommend it for lovely bubbles and a beautiful smell all through the house .

[stressedaah30]

hi i jus ordered 4 2 sensitive for xmas pressies and 2 fruit for me entered birthday code and got free standard delivery so 4 bubble bath for a fat zero thanks op hope they arrive in time for christmas

[Clairee]

ok i am lost what clue for where????

[tazz233]

Thank you, I ordered it plus some eye liners plus birthday codecame to under £3!

[josie301]

ok i am lost what clue for where????

For free delivery - put in COMEBACK or BIRTHDAY

I have ordered but doubt we will get them! I read on another site about people ordering 1000's.

I was also an Avon lady - I agree with previous comments about xmas deliveries and recharges on returned products - when I left they charged me twice, but after a lot of to-ing and fro-ing all charges were cancelled.

But this to me is a bit of comeback - so long as we get it!!!

;)

[teedy23]

Stick with just two - that way everyone has a chanceXX
oops just ordered 4, but paid delivery:o

[A little stressed!!]

I've ordered 4, & a body lotion for £1.50, hoping this'll increase my chances of actually getting it. Enter birthday in the code box for the 10% off & free delivery. (I know that has been posted b4 but i had trouble finding it so put it again 4 others!)

[dfarry]

Two ordered here! :) Thanks OP

[Vegas07]

Well I've just ordered two with free delivery. Well spotted!!!

[nick1234]

why cant u order 12?

[Ragtimeplayer]

I ordered 2 also but found so many other lovely things that my order came to £17.00!

[doraexplorer]

you can order 12 cause i dont think we will get them anyhow

[nick1234]

i actually feel sorry for avon if they have to send all these out...

[mattandhmorningcrew]

I don't feel sorry for avon, they operate so unethically it makes me sick. They recruit women, often on benefits / low income because they are desperate for money and they tell you that the earings are cash in hand (which as far as I know they are are), and then rely on the newly recruited avon reps friends family and neighbours to order cos they feel sorry for the so said avon rep. People will order stuff they don't really want or need (or could get cheaper in superdrug) to help them out. The avon rep has to pay for the catalogues, spend their time delivering, collecting orders etc and often ends up with a credit towards the next lot and not a lot more for all the hard work they have put in on avons behalf. So much for the minimum wage!

Its not just in this country either, they are working their avon magic all over the ghetto estates of america, where quite frankly, I think women have better things to spend their money on than a new eye liner in the hope it will help their next door neighbour make some money.

Anyway, my rant is over, sorry about that everyone. I have ordered their bubble bath and hope they fullfill their orders. Its about time they gave back to the community that keeps them going. I like to think of it as a good will gesture to all of use who have ordered something off the local avon lady.

PS - I was an avon lady myself once and it was really hard work, so don't think I don't have respect for all those who do it for a bit of extra cash, because I do.

I hope I haven't offended anyone, I just get angry at avons selling tactics xxx

[Westywoodpecker]

Still working, thanks op see if we get them now!

[nick1234]

does anyone know the legal stance on this, do they by law have to send them???

im sure it'll be in the papers so if they dont honour it, it'll give them a bad name so maybe wud be in their interests. PLus if their that big a company its not gona backrupt them as they can probably get the bottles for £1 so lose £50-100k, isnt a big deal!

[3plus1]

I ordered three to give to friends, but didn't want to 'buy' too many in case it looked dodgy and spoilt things for the next person!;)

Even if we don't get these, it was an excellent find, so thank you to the OP.:)

[Xanado]

Avon are so screwed... 7,300 page views so far... Least they're helping make Britain a clearer place :D

[SuperNoodle]

Ordered 2 too! My receipt says "Please remember all orders are still subject to credit card authorisation" so I hope they are not going to get out of it by not charging my card as I did actually make other purchases!

[Natztastic]

I dont fancy entering my Telephone number :|

[Ickle_Maisie]

Sounds good but I'm not putting my credit card details in incase they decide to charge it!!!

[Ickle_Maisie]

does anyone know the legal stance on this, do they by law have to send them???

im sure it'll be in the papers so if they dont honour it, it'll give them a bad name so maybe wud be in their interests. PLus if their that big a company its not gona backrupt them as they can probably get the bottles for £1 so lose £50-100k, isnt a big deal!

If they notice and change it they do not need to honour it. If it's a genuine mistake, by law they don't need to give you it. Just need to hope their feeling generous!

[Natztastic]

Put in my Mobile number.

Ordered a féw extra bits, =)

[kizcat01]

http://avonshop.co.uk/

[zounds]

this will get cancelled as i have just been on another forum and someone posted they had ordered 100 bubble baths,bit greedy
Yeah, I agree, they won't send any out, you might find more companies honouring their mistakes if it weren't for the idiots, no doubt the 'someone' you heard bragging wasn't the only one who went overboard with the ordering, some people just don't get it do they! *sigh* :rolleyes:

[Frapp]

hmm i wouldnt be so sure about them not charging, hopefuly they wont!

I orderd 2 tops in a catalauge as they were 1p each (It sayd it was a sale!) and when the statement came in i was charged the full value...£21 for each top :(


Sorry, forgot to say, when they say its pending card authorisation it just means itll check to see you have the money on the card before they send out the order.

lol, it was a freebie till i found there mascara and face stuff! £24 quid later ;)

[jockettuk]

why cant u order 12?

because thats being greedy

[jembie]

Thank for this. Brilliant!
In my haste I forgot about going in through Nectar though so Remember if you are going to order from this to go in through Nectar to get your points :)

[EagerLearner]

Have ordered 2 - thanks OP!

[alwaysskint96]

Just looked on internet banking and £1.44 has been taken from my account. That is what the 2 extra shower gels i ordered cost after the discount

[jockettuk]

the offer now over as they have put the proper price on.. and not saying out of stock so im presuming they not going to send them, just send the extra bits others have ordered.. can only wait and hope..

[heatherw_01]

Glitch now fixed.

[EagerLearner]

Phew - I am hoping I just got in there by the skin of my teeth... if not, at least I tried...

[Chocmonster7]

I'd be careful using the BIRTHDAY code as that is only sent out to website members when it is actually their birthday (I was sent it last week when it was mine) and only lasts for 30 days after, so they'd be able to trace whether you should be officially using it or not.

[A little stressed!!]

Any news from Avon head office yet? Can they really charge you the full price? That might put u over your CC limit incurring you more costs! They must only be able to not send it!

[Chocmonster7]

It might sound harsh but why should Avon care about anyones credit card limit? It's up to the person ordering to make sure that they've got enough cash to cover what they've bought, especially when they know a code or price might not be valid.

[littlejaffa]

I've not yet had and e-mail confirming delivery etc as detailed on the receipt
But neither have they taken the money from my card (it's not pending either).

I looked at their site on how to cancell just incase they do take the money, but can't find anywhere on avon's website that allows me to access 'my account' or similar, do they have such a thing?

Has anyone who's had payment taken recevied the email comfirming dispatch?

thanks
xx

[katskorner]

I doubt they can charge your card if the website said your invoice came to zero as you wouldn't be authorising them to do so. They could cancel the orders though.

[mustsportsbar]

I've not yet had and e-mail confirming delivery etc as detailed on the receipt
But neither have they taken the money from my card (it's not pending either).

I looked at their site on how to cancell just incase they do take the money, but can't find anywhere on avon's website that allows me to access 'my account' or similar, do they have such a thing?

Has anyone who's had payment taken recevied the email comfirming dispatch?

thanks
xx

click on a-list account..click on order history..type in e-mail address and order id

[dipsy]

seems to be gone says 2 for £4.00 now, but good luck to those that ordered hope you get them...

[kazstevens]

Got a confirmation email and also £3.50 (P&P) was taken out of my bank account today .. so just got to wait and see if the delivery actually comes :confused:

[littlejaffa]

click on a-list account..click on order history..type in e-mail address and order id


thanks for that, found it now - i wonder if the effect of these freebies on my stress/worry levels isn't more than the £2 i'd have paid for bubble bath!

[EagerLearner]

thanks for that, found it now - i wonder if the effect of these freebies on my stress/worry levels isn't more than the £2 i'd have paid for bubble bath!

:rotfl: I know what you mean! Then again £4 is nothing really and I'm sure it's luverly stuff...

[EagerLearner]

Hi all - here is what was on my e-mailed receipt this morning - I reckon at 9am they 'caught' this so I think I just got in:

----------------------------------------------

Quantity : 2
(1 x pearly peach)
(1 x Passion Fruit & Mango)
Regular Price : £4.00
Promotion : 2 for -£24.00
Total : £0.00

............................................

Sub-Total : £0.00
Delivery Charge : £0.00 You will also receive the following free gifts
with this order :

(1) Campaign 1 Brochure




************************************
PAYMENT SUMMARY
************************************

Total Cost of Products = £0.00
Total Cost of Delivery = £0.00
Total = £0.00

[frugal_living]

Have people who just ordered the bubblebath got a confirmation email yet (ie goods are being despatched etc etc)???
I ordered just 2 bubblebaths - in my order history it says 'processing'. I think people who ordered extra products may be lucky enough to get the bubblebath for free.
Nevermind if we don't get them for FREE !! - thanks opXX

[pulliptears]

Mine still says processing, however someonbe on the hotdeals forum has had an email from Avon saying that it was an error and they wont honour it.

Some you win eh?

[jenijellybean]

Oh No! I am a previous online customer and already had an account. I also ordered a few other bits 'n' bobs and they have charged my card. The order is showing as 'processing' online so I guess only time will tell! xxx

[Natztastic]

How do i check if my order is processing or not?

Thanks,

Nat x

[Natztastic]

Its Ok i found out lol x

[chuckles1066]

Oh No! I am a previous online customer and already had an account. I also ordered a few other bits 'n' bobs and they have charged my card. The order is showing as 'processing' online so I guess only time will tell! xxx

If they've charged your card then you're home and dry!

You lucky thing ;)

[jenijellybean]

If they've charged your card then you're home and dry!

You lucky thing ;)

I will keep you posted ;)

FYI, my last order was placed 11/9/06 and wasn't mailed until 14/9/06 via Lynx Home Delivery.

So, there may be hope for us all yet! :T

xxx

[lisa21]

I ordered 2 bubble baths plus some facial wipes for £1.50 delivered and my order is showing as processing on the Avon website....however a friend who ordered after me and only ordered 2 bubble baths for £0.00 delivered has checked and her ordered is now showing as cancelled...I wonder if they will honour it for those who bought something else at the same time? Hmmm....only time will tell, I guess!!

[sonee2405]

i placed 2 orders 1 for the free bubble baths and another in which i paid for some handcream and used the birthday code plus 2free bubble baths-they are both showing as processing. I wasnt being greedy if they both arrive im passing the extras on to locol womens refuge.I placed 2 orders because i was worried that they might not honour the order without another purchase.

[millie]

I ordered 2 and it is showing as processing. I am still waiting for an order that was supposed to have been shipped on 1st December, I emailed them last week and they are contacting their carriers so I hope this one turns up.

[kronen]

My credit card has been charged tonight and the order still says processing.
We may think we're home & dry on this but there is nothing to stop them sending us the bubblies, just our paid goods.

As said before AVON you better start recruiting a few more staff in the returns department. :D

[welshcakes]

Mine too is still showing as processing so I shan't hold my breathe waiting for the postman. Best go and buy some Asda Bubble bath! :(

[irishwench69]

Arrrrgh.......... :(

Looks like I've missed out.....order was coming through as £4 now (free delivery still working with those codes though).

With all my boots points, not worth it if it's not a freebie.

Ah well, some you win, some you lose eh?!

IW x

[Loz]

My order is now showing as cancelled :(

[aScottishBloke]

All,

It seems most of the posts related to Avons inability to keep their site secure have been deleted.

Once again, it's possible for just about anyone to view current and past orders, name and address, email address and signature of person who takes delivery c/o Lynx.

I'd be very careful in doing business with thm until the site is secure.

B

[frugal_living]

I don't care about their 'FREE' bubblebath anymore!!! - I've emailed them and asked them to REMOVE all of my details/orders etc. I think I'll phone them as well!.

Can't believe how insecure their site is!!! SHOCKING!!!

nb - I don't think we should discuss HOW orders can be seen (maybe that's why the post were removed last night)

[kit34]

hi my freind ordered 2 and put free delivery in and her order has been cancelled i ordered 2 and paid p & p and they have charged my account so i think im gonna get mine ... ahhh bubbles

[aScottishBloke]

I don't care about their 'FREE' bubblebath anymore!!! - I've emailed them and asked them to REMOVE all of my details/orders etc. I think I'll phone them as well!.

Can't believe how insecure their site is!!! SHOCKING!!!

nb - I don't think we should discuss HOW orders can be seen (maybe that's why the post were removed last night)

Agreed, we shouldn't further highlight the way to exploit, however I think it was a bit rash that the topics were removed in their entirety, denying mse'rs the opportunity to refrain from shopping on a less than secure site until the situation was rectified..

[Leanne200]

All,

It seems most of the posts related to Avons inability to keep their site secure have been deleted.

Once again, it's possible for just about anyone to view current and past orders, name and address, email address and signature of person who takes delivery c/o Lynx.

I'd be very careful in doing business with thm until the site is secure.

B

Hi, I must have missed these posts and what you are suggesting is a little worrying! Please could you PM me some further info?? Would be much appreciated. Thanks

[Leanne200]

Avon have charged me £5.40 which is correct for what I ordered inc the free bubble bath, so fingers crossed!!! I might still get it! :rolleyes:

[frestuffwooo]

Hi, I must have missed these posts and what you are suggesting is a little worrying! Please could you PM me some further info?? Would be much appreciated. Thanks

Me to :eek: could some one pm some info on what has happened? Fyi - ordered on the 10th still procesing as of today - will the order come? Hope it does:p

[frugal_living]

They Still Haven't Fixed The 'problem'!!

**please Be Careful When Placing Orders With Avon - Until They Fix Their Security And Are More Secure!!!!**

Sorry To Alarm You All Xx

[Chas]

I just rang Avon - the customer service rep I spoke to was not aware of the internet security problem, she took my details & said she'd get someone from the internet team to ring me.

I'll let you know how I get on.

[Natztastic]

Woah still Processing :eek:

[chuckles1066]

My credit card has been charged tonight and the order still says processing.
We may think we're home & dry on this but there is nothing to stop them sending us the bubblies, just our paid goods.

Nope, they can't pick and choose which bits of your order they want to honour.

If they've charged your card then they're obliged to send you the entire contents of your order as per the contract that now exists between them and you.

Yeah, I know the whole "when is a legally binding contract actually formed" argument has been done to death but it doesn't do any harm to keep oneself mindful one's statutory rights :D

Surprised there isn't a sticky on it actually!

[divadee]

just had the following email

Dear Avon Customer

I am writing to advise you of a technical error that occurred on our
website and affected your recent order.

When you selected your choice of products, the offer for 500ml Avon Bubble
Bath was clearly stated as £4.00 or ' Buy two choose 2nd free'.

However, when your selection was added to your shopping basket, both items
appeared as free. This genuine error means that we are unable to process
your order and I would like to apologise for the inconvenience this may
cause. The error has now been rectified. If you wish to take advantage of
the 'buy one get the same one free' bubble bath offer, please go onto the
website and re-submit your order.

Thank you for your cooperation and may I apologise for the inconvenience.

Yours sincerely


Angela Campbell
Avon Customer Service Team


loos like we wont be getting these, oh well some you win and some you lose.

[kez1234]

i'm sure it didn't say that it said or buy 2 for -£24.00 something like that

[jenijellybean]

Not happy that all my reaction to this fiasco posts from last night have been removed! It really was uneblievable and shocking that a reputable company conducts business in this way. They will have lost alot of potential customers from saving a few pounds on site security....

[Chas]

Kez you are right - my confirmation email clearly states 2 for -£24, so by rights they should actually be paying me £24 to take two off their hands.

[kazstevens]

just had the following email
loos like we wont be getting these, oh well some you win and some you lose.

Did you pay P&P? Just wondered if that makes a diff as I have not recieved that email yet :confused:

[divadee]

Did you pay P&P? Just wondered if that makes a diff as I have not recieved that email yet :confused:

no i didnt pay p&p i used a free code.

i think i was one of the first to order though as i just logged on when the op posted, and went straight to the offer, maybe they are sending them out in order received :confused:

[kez1234]

hi i didn't pay p and p and have not received an email??
shops should not be allowed to do this all the people who ordered these but ordered other things as well have been told that they won't get them but you will get the stuff you are PAYING for lol

[Chas]

I ordered other stuff & used the birthday code for discount & free p&p but I haven't had an email yet.

[PeterPiper66]

Not happy that all my reaction to this fiasco posts from last night have been removed! It really was uneblievable and shocking that a reputable company conducts business in this way. They will have lost alot of potential customers from saving a few pounds on site security....

i'd like to know this to. I edited the link 2 secs after i posted it but then all posts mentioning the security on the avon site were removed?

[sonee2405]

ive had the email to say it was an error etc but i placed 2 orders and the order i made a purchase from has been charged to my cc.im going to see what happens

[PeterPiper66]

All,

It seems most of the posts related to Avons inability to keep their site secure have been deleted.

Once again, it's possible for just about anyone to view current and past orders, name and address, email address and signature of person who takes delivery c/o Lynx.

I'd be very careful in doing business with thm until the site is secure.

B

i thought i'd quote this so people know what is going on.

[frugal_living]

I haven't received any reply from Avon at all!!

Emailed them in the morning about their security - no reply!!

Has anyone rung them up and received a reply ?? - I would have rung them but the only telephone number I saw was for Avon Reps??? Maybe someone knows a number for them???

[okikokikate]

got two emails saying that my order would not be carried out because the pricing was down to a techinical error :( oh well, it was worth a try i suppose :)

[catowen]

Ive received the avon email re technical probs as well!!!!

[jenijellybean]

I have just found this on a consumer website:

QUOTE "A trader who mistakenly prices a product (for example, “28 inch widescreen television for £39.90” instead of £399) is not obliged to honour that price unless the transaction has already been completed. The trader must nevertheless take immediate steps to rectify the mistake".

I wonder where I stand as they have already charged my card for the other items I bought.

xxx

[pulliptears]

no email here yet, and i chose the free postage option too. I expect they will get to me sooner or later/

Would someone mind PM'ng me the security glitch info? Ive used avon for my SIL a few times and Im a bit worried now!
Jane
x

[jonven]

I haven't received an email either, I went for the free postage, but like others, I expect they will get to me sooner than later. I did later order something else that I did pay for but with free postage, so I suppose they will send that. I am a little concerned about the security as well :(

[handsomeDaddy]

no email here yet, and i chose the free postage option too. I expect they will get to me sooner or later/

Would someone mind PM'ng me the security glitch info? Ive used avon for my SIL a few times and Im a bit worried now!
Jane
x


showing name, address, and order details.. + order history + email..

found that someone has made 3 separate orders of 30, 48, 108 units..

[kazstevens]

showing name, address, and order details.. + order history + email..

found that someone has made 3 separate orders of 30, 48, 108 units..

Sorry to be thick .. how does 'one' actually see this??

[pulliptears]

found that someone has made 3 separate orders of 30, 48, 108 units..

I have to say to whoever did that, its disgusting. Take a couple like everyone else, thats just pure greed!

[jenijellybean]

Sorry, Kaz, we can't go into it. All posts about how to do it were deleted by the mods last nite xxx

[frugal_living]

Sorry to be thick .. how does 'one' actually see this??

I asked the exact same question last night! But it is shocking to see how easy it is to do:mad:

We can't discuss it further due to security issues etc.

Hope Avon repair it asap!!!

[jenijellybean]

I asked the exact same question last night! But it is shocking to see how easy it is to do:mad:

We can't discuss it further due to security issues etc.

Hope Avon repair it asap!!!

Nope! Still the same.... :mad:

[kazstevens]

Sorry, Kaz, we can't go into it. All posts about how to do it were deleted by the mods last nite xxx


would anyone be kind enough to PM me and let me know?

[frugal_living]

Nope! Still the same.... :mad:


I DON'T BELIEVE IT ! :mad: - JUST CHECKED AND THEY HAVEN'T FIXED IT!!!:mad:

I even sent them an email about their security being open to abuse - NO REPLY!!!:mad:

I hope people don't order until we are sure that they have fixed the 'problem'.

[frugal_living]

DOES ANYONE HAVE THEIR CUSTOMER SERVICE TELEPHONE NUMBER :confused:

CAN'T SEEM TO SEE IT ONLINE :confused: (maybe I'm just blind with anger at the moment!! :o )

[jenijellybean]

I can't find it either! Just the email addy. Maybe they are not taking calls due to all staff on Red Alert trying to sort this shambles out (we live in hope!) xxx

[karen23]

0845 601 4040 number in back of brochure :cool:

[pennylane99]

this may be...

If you require immediate assistance, you may call us on 0845 601 4040.

http://avonshop.co.uk/avonshop/avonfaq/default.asp?levelid=903&displaymode=qa&oldlevel=9&category=%3Cb%3EOnline+Shopping+%3C%2Fb%3E

[cheddar]

Found these on saynoto0870's website:

0845 3458444
or
01536 402402

Am worried about security as well, haven't tried ringing. :(

[KittyKate]

:( I wanted my bubble bath, I only ordered 2!

[cheddar]

I'm not arsed about bubble bath I don't want all and sundry knowing my personal details. :(

Mine shows as still processing but i did put it in as part of a real order. Havn'et had money taken off my card yet either.

[A little stressed!!]

I don't want my other bits if I'm not getting my bubbles!! Can I cancel? They should at least send us a sample! I bet if we accidently didn't pay enough 4 something we would get late charges etc! Should be the same rules wen they make an accident!

GIVE US OUR BUBBLES OR I'LL COME GET YOU!!! (i will!!!)

[haynrich]

hi everyone i am also one who ordered two bubble baths yesterday and it sems i ahve missed a huge security problem, can anyone who can enlighten me please pm me just so i understand..... will keep checking back also. My orders are not cancelled as yet and i have not checked my c.c as yet.
hayley n richard

[jenijellybean]

Post 179 just about sums it up. Everyone's posts from last night regarding AvonGate have been deleted by the mods xxx

[bizzy_d]

so no-ones recived anything yet?????
well lets wait to see what the postie brings tomorrow, i want the bubble bath for pressies, it would save me money that i'm very short of.:beer:

[chuckles1066]

I have just found this on a consumer website:

QUOTE "A trader who mistakenly prices a product (for example, “28 inch widescreen television for £39.90” instead of £399) is not obliged to honour that price unless the transaction has already been completed. The trader must nevertheless take immediate steps to rectify the mistake".

I wonder where I stand as they have already charged my card for the other items I bought.

xxx

If your order comprised of x items

AND

(1) you've offered payment for x items in the form of card details

AND

(2) they've accepted your payment for x items by debiting the said card

THEN

(3) they're legally obliged to send you x items

If they don't then you're within your rights to sue............however, whether anyone would sue over £4 worth of bubble bath........I suspect Avon know that as well!

[alanshave]

I've found someone who has ordered 26 of every type in 6 different orders, I'd love to name and shame them!

[executiverocker]

You're not wrong on the security thing...I just managed to work out how to do it myself :eek: and I am really not very technically minded!

[sonee2405]

i havent recieved anything as yet and now i hear about some sort of security thingy? whats happened then?

[jenijellybean]

i havent recieved anything as yet and now i hear about some sort of security thingy? whats happened then?

Hi Sonee, see post 179. All posts about how to do it were deleted by the mods last night xx

[welshcakes]

Just thought I'd mention that I have filed an online complaint form with the Information Protection Commission (the people who police Data Protection breaches in the UK). Since Avon don't appear to be in any rush to protect their customers, I'm satisfied that drawing it to the attention of the IPC was warranted.

[jonven]

what details are people able to see, is it just orders or names and addresses and bank card details?

[gargoyle]

I ordered two of these along with a couple of other bits. Now I'm concerned as to what people can see. Can someone PM with details please and how to get my details off their system. P.S my card has been debited.

[pulliptears]

what details are people able to see, is it just orders or names and addresses and bank card details?

They can see your order details for the last 6 months, names, addresses delivered to and who signed for the parcel.

[louise_1981]

can any one give advice on how to secure my details.

Louise

[falancan]

Avon is a rubbish company.I was a rep of them and when I returned goods for my customer,they lost it and still charged me.I highly suggest anyone have problem to deal with them,just give a call to trading standard!:mad:

[Chas]

I've only looked at recent orders, I can see names, addresses, order details (some people are just so greedy!) & email addresses.

[alanshave]

Just thought I'd mention that I have filed an online complaint form with the Information Protection Commission (the people who police Data Protection breaches in the UK). Since Avon don't appear to be in any rush to protect their customers, I'm satisfied that drawing it to the attention of the IPC was warranted.

Good call, I've joined you in making a complaint. The more the merrier as far as I am concerned, it can only help highlight the issue to the appropriate authorities.

Oh on top of this I notice the amount was debited from my current account (Debit) yesterday so they may well have issues on this one.

[jeppy]

I will never shop on this site again, however, Neither will I show a link form currys etc as it also show some info!!!

[kazstevens]

Avon Order : Shipping Confirmation

Dear Kazstevens
Thank you again for your order. Your order has shipped by Standard Delivery and you can expect it to arrive within three to five working days up until 6pm
... with a link to follow its progress, with the comapny from ... I wonder if I will get an empty box :confused: :rotfl:

[frugal_living]

THEY STILL HAVE NOT SORTED THE 'SECURITY GLITCH':mad: IT SEEMS LIKE AVON JUST DON'T CARE ABOUT THEIR CUSTOMERS:mad:

SOME UNSCRUPULOUS INDIVIDUALS MUST HAVE MADE QUITE A COLLECTION OF PERSONAL DETAILS BY NOW!!!!:mad: :mad: :mad:



IRONY - BUBBLEBATH IS MEANT TO RELAX YOU:rolleyes:
NEVER BEFORE HAS IT CAUSED ME SO MUCH STRESS!!!!:D :p

nb 'shazspice'-i tried to pm you but your inbox if full

[welsh-bess]

Has anyone had there bubble bath yet?

I put in two orders one has been cancelled, I had an email yesterday from avon and the other is still being processed! :confused:

[buzylizzy]

no mine was cancelled

[frugal_living]

PLEASE GO TO THIS THREAD - AVON IS A DISASTER!!!

http://forums.moneysavingexpert.com/showthread.html?t=325101



*Thread was started in the 'freebies board' (post 242) and has now joined/been moved to this thread (so don't click the link above - it will just take you to the start of the thread)

Hope that makes sense?!

[wirehair]

My order is still showing as being processed, but they have just taken the money from my bank account.

[nettibetti]

i recieved a shipping note this morning

netti

[pennylane99]

I doubt you will get it, they say it was a system error....

[jockettuk]

they made a mistake they have fixed it no one lost any money.. like all freebies on this site we win some we lose some and some we get even though we never asked for..

no point in getting all angry and het up use that for the security glitch if you really want some then buy some they on bogoff after all ..

waiting now to get slated :cool:

[jockettuk]

ive already posted this on another thread but to be honest it just gets out of hand when the freebies dont get sent out,

"they made a mistake they have fixed it no one lost any money.. like all freebies on this site we win some we lose some and some we get even though we never asked for..

no point in getting all angry and het up use that for the security glitch if you really want some then buy some they on bogoff after all ..

waiting now to get slated :cool:"

[aScottishBloke]

ive already posted this on another thread but to be honest it just gets out of hand when the freebies dont get sent out,

"they made a mistake they have fixed it no one lost any money.. like all freebies on this site we win some we lose some and some we get even though we never asked for..

no point in getting all angry and het up use that for the security glitch if you really want some then buy some they on bogoff after all ..

waiting now to get slated :cool:"

I don't think anyone's complaining about the freebies at all, or lack of them, much more to do with a poorly designed website that does not comply with their own security statement

[frugal_living]

ive already posted this on another thread but to be honest it just gets out of hand when the freebies dont get sent out,

"they made a mistake they have fixed it no one lost any money.. like all freebies on this site we win some we lose some and some we get even though we never asked for..

no point in getting all angry and het up use that for the security glitch if you really want some then buy some they on bogoff after all ..

waiting now to get slated :cool:"

I'm not bothered about getting the bubblebath (I've emailed them to say CANCEL MY ORDER/REMOVE ALL MY DETAILS). What is worrying me is their lack of security.