Dyson v Miele vacuum

[Yoga Girl]

Hi everyone

Has anyone got any experience of the miele vacuum?
I've currently got a dyson which needs replacing (havn't been that impressed as bits started breaking off after only 1 year) and am thinking of trying the miele range. Need a good vacuum - dogs, cats & children!

Any advice much appreciated.

:)yes i had the same trouble with dyson.
it never lived up to its reputaion so i reluctantly eventually
replaced it with a miele approx £100 from john lewis
and have never looked back-its just fantastic!

Go for it!

Haven't any experience of Miele cleaners, but this month's Which? magazine has just done a test comparing vacuum cleaners and Miele are their recommended brand...several models come out as their Best Buys. Miele !have been recommended by Which? for several years now.

Which? don't recommend Dyson as although they do well in the cleaning tests, they have a poor record for reliability....guess that's no suprise to you!

Just waiting for my 4 year old Dyson to expire...should be any time now

If you want any further info on the models they tested & prices, let me know & I'll dig out the mag & have a look.

Can't fault the performance of our DC04, but - echoing what has been said thus far - the build quality isn't up to much. It's easy to service and fix, though, so it'll do us for a good few years yet.

[Yoga Girl]

Thanks Tark that would be great.
Dog & cat hair removal a priority!

Ok, here we are...brief summary of the best bits !:)

Which? have 7 Best Buy cleaners, of which 3 are Miele:

1:Miele S571, best of the seven AND the cheapest!

Which say : "Miele is undoubtedly the best vacuum-cleaner manufacturer around...Best vac tested, superb value for money... doesn't have its siblings fancy attachments , and its motor is less powerful- but neither does anything to diminish it's cleaning ability...particularly effective on wooden floors...excellent on carpets too"

Best online price £100 www.hughesdirect.co.uk/which
Best high st price £120 miller brothers.

2: Miele Revolution 700.

Which say "good for heavily soiled carpets, packed with handy extras...slightly better at cleaning carpets than the other Mieles...electro brush head works well on pet hair"
Not cheap- best online price £241 from Hughes direct as above. Best high st price £300 Comet.

3: Miele Cat & Dog TT

Which say "good choice for pet owners, not ideal for allergy sufferers...turbo brush works really well on pet hair, though the much cheaper Miele S571 is just as good for pet hair, even without a special cleaning head...handy mini turbo brush for seeking out discarded hair in awkward nooks and crannies...doesn't filter out allergens but special filters available separately"

best online price £153 hughes direct, best high st price £179 Allders.

Finally, two Dysons get an Honourable Mention,
1:The DCO7 Animal...good cleaning, but loses points for being very loud and reliability surveys repeatedly show Dysons need more repairs than other brands.

2: Dyson DC11 all floors telescope...selling point is distinctive design, but downside is that it needs a lot more assembling when you want to use it. Dust pickup on carpets also not up to Dyson's usual standard, and again, reliability stops it from being a Best Buy.

Hope that helps!

[Yoga Girl]

Thanks Tark thats a great help! :) :) :)

[scrimper]

:D Thanks from me too - you've just saved me from spending another £200+ on my 3rd Dyson. They do clean well but suffer with short life span.

We bought our Cat & Dog about six years ago. It was brilliant at first, but following an extension (masses of fine particles of dust) it has never been quite the same since. I would probably buy another one, as the only real alternative is the Dyson which I have heard mixed things about. Hope this helps.

We bought a Miele Cat & Dog TT around 10 months ago. Couldn't be happier with it ;D. It is quiet compared to every other vacuum we have had. The bag emptying is a doddle, and it is superb for cleaning off cat hairs with minimal effort. My mother is allergic to cat hair but she hasn't suffered since we've had the Miele.
Check on the internet for the best price, and always include the delivery charge in comparisons!

[stub451]

Just to cloud the waters a bit.

Have a 7 year old Dyson DC01. Hasn't been the best for reliability, so I looked for a replacement last year when it just conked out.

Miele was the definite best buy - any of the models above look good.

I phoned Dyson service department - for £49 they replaced virtually everything except the motor on my old cleaner.

So I saved £100 over a new Miele, and didn't have to adjust to a cylinder. If you're on a tight budget, this might be an option. :)

[colliecrew]

My experience of the Miele Cat & Dog is that's it an excellent vacuum.But you've got to ensure you replace the clean air filters regularly, or the suction vanishes.
I own 6 Border Collies and two cats, and it easily get rid of their tumble weed like balls of hair..
I 've owned a Dyson in the past , but I find the Miele far easier use to use around the house, especially on the stairs.
From what I 've read in Which magazine, the cheaper of the Miele range is bettet than the cat & dog.
Hope this helps

[Yoga Girl]

Thanks thats a great help. Six border collies - wow - thats a good endorsement for the miele.

Are the bags easy to change and how much do you have to spend on the bags/filters?

[fuelman]

Wispa, tell me more,as we have also had our dyson for seven years and are now ready to look out for a new one. So what did you say that they gave you such a great deal ?

[stub451]

Wispa, tell me more,as we have also had our dyson for seven years and are now ready to look out for a new one. So what did you say that they gave you such a great deal ?

I rang up and explained my Dyson wouldn't start. They said we don't charge callout. If the engineer can fix it and the motor's OK, it will cost £49. If the motor needs replacing it will be £89 (from memory).

If you decide you don't want to pay £89, you pay nothing. Not sure if I could refuse the lower figure.

So engineer (nice bloke) arrives and tests motor - which is fine. Finds the faulty cable. Explains how to reduce chance of it happening again. And proceeds to replace it and loads of other bits that were worn, now I can see it will cost £49.

In the end I paid £50 with the odd pound going to a charity he was collecting for.

I hope this offer is still available, as it shows a rarely seen good side to the Dyson organisation. Worked well for me. (And I'm telling all my friends....)

;D

[colliecrew]

The bags are very easy to change.You get two filters with every new set of bags.5 bags with filters cost roughly £6-7 pounds online .
You can find the best price at www.pricerunner.co.uk

Happy hunting

[moneysaver]

I don't know about Dyson or Miele but we have an Oreck vacuum cleaner which we have had for 5yrs. It is fantastic , very light(6lb) if you want to carry it upstairs, it also has a very powerful motor. It lifts up anything you ask it too except liquids. It is not too cheap £200+ but it will last for years, all the big Hotels use them.

If you have muscles like a weightlifter go for the Dyson. ;) ;)

Moneysaver

[webmasterpolo]

I'm looking to buy a new vacuum cleaner, l also subscribe to Which magazine - which month was the vac review in - l'll get mine out.

I was considering a dyson - all the adverts etc and l know some people who have them - not been that reliable for them - but excellent cleaning. I'd never heard of this Miele brand before, but from this thread and Which mag review l will probably opt for it.

I did want one that did not require bags though, do Miele do a good one like this?

I don't like having to spend more money for replacing the bags. I have a bunch of John Lewis vouchers to spend, but they do not accept them on their website, so l will have to buy in store - they do a price match against shops though.

Webmasterpolo- its in this month's Which? (April)

[Pegleg2001]

Had a Miele and it fell apart at prbably the same rate as the Dyson it was replaced with.

As the object is to 'clean' I would still vote for the Dyson anyday. It does a superb job. There are no consumables to buy during its lifecycle either.

We had ours fully serviced at our home for the £49 fee - with new cable (kept retracting), new ''bumber'' (wear and tear), new hose (split) and new filter (slight tear). Good deal.

[markedgar]

Would imagine the Miele machines are pretty good but haven't used one. However, the mother-in-law has one (we have a Dyson) and although she has a dog - we don't - you know that even after looking at the floor once she has hoovered it. Either she doesn't do a good job or the vac (a Cat and Dog) isn't up to it.

Dyson vacs are not durable (bits do fail and fall off after time), but their performance is superb. In fact, our Dyson DC04 is in bits at the moment awaiting parts and a fix from me. They are blimmin' difficult to take apart, but once you know how... :)

Don't like the idea of any vac anyway that sucks all that gunk up and supposedly deposits it all in the bag. A bagless machine will always be our choice (apart from the secondary spare machine).

;) Mark E

[webmasterpolo]

I haven't received my April addition yet, so l will have to wait to read the reviews on there.

I've had a look at the Miele website and l cannot find one that is bagless - do they not make one?

If the miele machine is cheap enought to buy it might be worthwhile encurring the cost of the bags if it lasts ages. The dysons are expensive to buy but have not extra costs, but may die quicker....it's gonna need some thought.

I haven't received my April addition yet, so l will have to wait to read the reviews on there.




You should have definitely received your April mag by now. They always send them out at the beginning of the month. If you ring them up they'll send a replacement...I've had to do that a couple of times when they've gone missing in the post.

The number is 0845 307 4000 for the customer services.

[webmasterpolo]

Thanks Tark, l called them up after l read your post and they are sending another one out. !Thanks for the reminder, l'd forgotten all about it.

I noticed this while l was on the which site:

https://subscribe.which.net/cgi/which_ext.pl

You get a 30 day free trial and a 3in1 digi camera as the free gift - signed up online - will probably cancel before it runs out - need to do it 7 days before the end of the free trial. !

I thought it was quite good as l don't have a web cam and this will do the job for free !;D

[MisterT2]

Well I had 3 Dysons in a year (two DC01s then a DC02 I think) and ended up getting a refund as they were "not fit for the purpose". My wife wanted an Oreck after seeing it on QVC. They work quite well and are very light but are very poor round at getting direct from round the edges of skirting (as the brush is not the full width). The most effective one that I have is the Henry with the upgrade to a powered head. I have never seen anything on the market as good as this, but its a fair weight to lug around and there is a mass of cables that you need to look after. These are very easy to maintain and spares are readily available (though I haven't needed any in the last 4 years).

In answer to Sue's comments above - most cleaners will lose power very quickly if you use them for plaster dust etc. Some manufacturer's have included specific usage clauses in the small print - so watch out for these (I had an argument with Dyson about using the machine for DIY!). If changing the filters doesn't restore suction, then take the motor round to your friendly electrician/mechanic and ask them to change the bearings for you. I used to change these as regular as clockwork on Hoovers and Vax's when I had my own business. New bearings are usually around £5/pair. Its usually pretty easy, but some models (Electrolux) for example have used ceramic shafts (that break easily) in the past and won't supply bearings. So, just get sealed bearings from any local bearing firm - hence the recommendation to take it to a mechanic.

As far as Miele is concerned. My boss swears by them. After a very negative experience, I wouldn't recommend Dyson.

[mutley74]

we have had a dyson for a year now..no problems very good cleaning.

i hear that tesco.co. are selling dysons VAT FRee.

[Yoga Girl]

These posts have been a great help.
Have sent off for the miele catalogue so will be studying that.
My dyson is annoying me and I can't wait to get a new machine.

[stustu92]

I've had a dyson dc08 for about a year now and i can't fault it for cleaning. it picks up all doggy hair and everything else i used it on. I really can't fault it, but its good to know about the £49 refurb thingy. Might come in useful in future.... :o

[lettie]

I have had my dyson 4 8 years now got insurance coast about £47 only once i have had some body to look at it. I had a new cleaner buy the time the repair man left. did u read the daily express this week 5th or 6th of may, most common for faults was dyson but voted best for suction

[cathy]

got to say my dyson is 9 years old this month never a thing gone wrong with it and it gets used daily,

just bought their super duper cylinder one
and you need to be arnie shwarzeewhatsit to haul it round the house, really heavy and you feel like a ghostbuster with it.

its super duper for picking up though

The best seller currently is the Miele S571. You can get it for £113.98

includes Delivery & VAT

http://www.tribaluk.com/detail.php?ProdID=11562095&category=vc&subcategory =cy (http://www.awin1.com/tclick.php?id=41974&mid=465&p=http://www.tribaluk.com/detail.php?ProdID=11562095&category=vc&subcategory =cy)

Just tried the Which site, but dosn't mention anything about the camera, have you any more info on it please?
Thanks Ann

[trafalgar]

Hi
I've looked through and I am thinking of buying a Miele vacuum but has anyone had any experience of the upright ones ???

Are they as good as the others.............................bad back so need upright :)

I have found them on the net but haven't read from anyone praising the uprights...................any help appreciated ;D ;D

Comet have a 28 day trial on all Dysons at the mo.

I'd agree on both good results and poor build quality - but ask me again next month this time!

[rafi]

Don't know about their vacuums but Miele washing machines are terrific.

[Lara]

I have a Miele washing machine & tumble dryer. So pleased with them that I the purchased the Miele vaccum cleaner ;D ;D - can't praise their stuff enough even though the prices are high. Local shop priced matched the w/m & t/d but bought the cleaner via internet.

[webmasterpolo]

I bought the Miele S571 based on the highest score in the which tests. I got it for £119 in John Lewis with a 2 yr guarantee.

Very happy with it, it's very high quality. I've used a dyson in the past and it's so heavy to lug around and the suction is the same as Miele.

Certainly recommend it, a lot cheaper than the Dyson and just as good if not better.

[ben500]

Hi everyone

Has anyone got any experience of the miele vacuum?
I've currently got a dyson which needs replacing (havn't been that impressed as bits started breaking off after only 1 year) and am thinking of trying the miele range. Need a good vacuum - dogs, cats & children!

Any advice much appreciated.

My mother in law has 1no miele and 7no cats and swears by the machine as being a marvel of modern science.

[Quackers]

My mother in law has 1no miele and 7no cats and swears by the machine as being a marvel of modern science.


Mmmmmmm ;D

[ben500]

? your scary quackers

[RedOnRed]

We got a Miele vac about 10 years ago from John Lewis and it's still going strong and showing no signs of age or deterioration.

[John_M_Business]

We had an upright Dyson, bought for over £200. It lasted two years before faulty wheel made it awkward but usable. A year later it started cutting off after about 10 mins of use. So we decided to replace.

We read the Which? article and as we've got a flat with floorboards and carpet, went for the recommended Miele. So far, so good.... but we've only had it for a few months - but at least we didn't shell out loads of cash for it.

Aslo, it may be a 'bag' cleaner, but doesn't seem to lose suction in the way that Dyson would have you believe.

[Ticklemouse]

I have a Dyson DC01 - started getting poor performance after about 3 years. Kept it cos was great for DIY and after I'd cut Mr TM's hair! Got a Kirby - very expensive but bought it off a friend for a song and it really is good.

However, what I do want to say about peole saying the price of bags is too much - Kirby bags are about £21 for 9 last time I looked. I get mine off the market - £3 for bag of 5 or 2 bags for £5! Seem to work as well as the branded ones. You should be able to get bags for any machines, just ask them, they will know.

Only use my Dyson now cos I have new carpets, and I'd be changing my bags daily with the amount of fluff that comes up. If I want a 'real clean' though, I never use the Dyson.

PS - Have Miele washing machine - fantastic bit of kit !:D

[Trudi_Lavigne]

My dyson dc04 stopped working after 4.5 years, after reading this thread, i called their help line and booked the engineer to come around. The price is now £55, which includes call out, parts and vat. If the motor needs replacing it's £79, still all inclusive of all other parts.

The engineer has just left and found the clutch needed replacing, which he said shouldn't have gone, so replaced it free of charge - not even a call out fee.

I say you can't beat that for service.

It now sucks like a demon, i'm in love with it again!

[Magentasue]

Dysons look good but we had three that were all problematic in some way.

Now we have the Miele cat and dog - brilliant.

Also we signed up for their Cleancare plan. I never go for extended warranties but this one was £80ish for five years and included ten boxes of dust bags.

Is now £100 - might still be worth it, depending on howmuch the bags would cost now.