HPI check came back with outstanding finance.

[highguyuk]

Hey, :hello:

I'm going to tell the story as best as I can, and if I've missed anything feel free to ask probing questions!!! lol.

I purchased my car in July 2005, outright with cash. I have recently been looking for another car and today found another car that I am very interested in.

Talked to the garage and explained about my part ex - and they then did a HPI check. This discovered there was outstanding finance on the car, and therefore I can't part-ex until this is resolved. The finance was taken out in June 2004 on Hire Purchase through GE Capital.

We have contacted the garage we purchased the car from, who have told us they HPI all there cars and therefore it would have come back HPI clear. The boss wasn't in and that it would be chased up on Tuesday. We believe that the garage purchased my car via auction.

Where do I stand? What can we do? What may we have to do?

All help appreciated, I am really confused and baffled!

[vansboy]

It's possibly an error.

BUT, it's simply down to the garage to sort it for you - if they DID buy from auction, they would have had a HPI check done via the auction, which will cover them anyway.

If they didn't buy from auction, it's for them to settle anything outstanding.

& assuming you've taxed & registered the car as soon as you bought it, you'd have had someone knocking on your door - with a towtruck - ages ago!!

VB

[highguyuk]

I agree with the towtruck theory, but I need it sorting so I can part ex my old car!

How is something like this an error ... its quite a big one! lol

[highguyuk]

Only idea down to an error then?

[Ian Griffiths]

The usual outcome in this situation is that the finance company with the interest in the car - GE in this case - would have an account massively in arrears by now and want to recover the car in order to fix this.

Either the account with GE is outstanding, and the towtruck is en route, or its settled and you have nothing to worry about.

The trader I'm sure has some responsibilty to sort it as I'm sure its illegal to not disclose facts like this, which is basically what they have done (albeit as they were misinformed by their HPI at the time of sale).

The error may be that the trader never actually did a HPI of course, and the HPI is correct...

[chuckles1066]

It's possibly an error.

Yes, HPI checks aren't infallible.

We bought a car from new on 0% finance in 1989 and, before we sold it in 1992, got a settlement figure from the finance company concerned (Lombard Tricity - spit spit!!) and paid off the outstanding amount.

A local garage bought the car off us and then stopped their cheque. When I queried it, they showed me a printout of the HPI report on the vehicle showing finance still outstanding!

When I chased Lombard Tricity about it, the girl I spoke to was totally blase about it all and said "oh yeah, sometimes it takes a couple of months for all the paperwork to go through - don't worry about it!!!".

Unbelievable :mad: :mad: :mad: